Royal Resort Apartment Siófok

Lokalita bola top a bazen tiez kedze tam bola tepla voda a bol vhodny aj pre najmensie deti.

Zisla by sa umyvacka riadu

Skvelá poloha, bazén bol príjemný, vybavenie izby super, bola aj žehlička aj fén na vlasy.

Počuť hluk z plážových barov

We didn't have breakfast can't

Can't think of anything we didn't like it was perfect

The apartment was clean, and the town beach is only a 5-minute walk away.

We were Group of five people. My wife, my doughter 4 y.o. and two grandmas 65 and 69 years. However, our experience with the management was disappointing. Although Booking.com listed check-in from 15:00–18:00, when we called her at 15:05 asking if we can finally arrive she told us she could only wait another 5 minutes because she was busy with her own schedule. But at that point we were already waiting for her for 2 hours. If you are running late with your trip (traffic, car crash or 10 minutes nap - God forbid) , make sure you pray to get settled into the place you have already paid for, otherwise you risk to sleep on the street. The management is extremely unflexible. Had the feeling that it is us providing service to them, in that we ordered a flat, not vice versa. At the check-out, which was listed as 08:00–10:00, she arrived at 10:20 and seemed irritated when we called to ask where she was. We were also required to pay a €150 deposit and a mandatory €45 cleaning fee in cash. The cleaning fee was for cleaning after our departure and was not clearly disclosed before booking. Overall, the accommodation was fine, but poor communication, lack of transparency regarding extra charges, and unprofessional behavior negatively affected our stay. Dearest Szili Ágnes Barbara, which we belive is your name (at least the document says so), as you refused to give your name, which is weird. Probably because you are aware of the fact that you are being extremely unprofessional, thank for the most toxic experience so far! .