Bergstadens Hotel & Spa

Very good location, and free parking. The lobby was stunning, and the spa was modern and really good. Our suite had an enormous double balcony. The staff was super friendly and helpful. Special mention to Oksana at the restaurant, very atentive and service-oriented 😁

Our suit was a bit dated, in dire need of a facelift. The sliding doors for the wardrobe were probably damaged, very hard to slide open and shut. The hidromassage tub didn't work, total bummer. The room was poorly cleaned, and we found several long black hairs in our towels. We are both blond I'm bold 🙈 The included breakfast was a la carte, a new concept they've implemented this year. They could not supply my two choices, poached eggs with salmon and eggs benedict. Why, i don't know, as they offered me sunny side ups, omelettes or scrambles instead 🤷‍♂️

Nice breakfast, very good location for visiting Røros by foot.

The beds were all to soft.

Great location, free parking

The on-site charging stations were not available due to renovation of the hotel.

The lobby area was nice, when the fire worked. The location was excellent, being only a short walk from the train station and at the bottom of the famous streets. The restaurants were nice too.

I was disappointed by the rooms. They seem to be in a state of updating. They either have an old tired room, with few power points in awkward places, and a nice bathroom, or a nice room with an old tired bathroom. The staff were nice, but too few of them and they worked reception and the bar. This meant getting any drinks, or service from reception was frustratingly slow. To be fair it was New Years Eve and probably much busier than usual. It was a full hotel, but they should have had enough staff to cope.