The City Zug Apartments
Top rated by guests





9.1Outstanding
(157 Ratings)
"Clean a big modern space"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
The City Zug Apartments enjoys a location in Zug, 20 miles from Chapel Bridge and 20 miles from Lucerne Train Station.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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Top rated by guests
9.1Outstanding
(157 Ratings)
"Clean a big modern space"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Great location in center of Zug and modern/spacious apartment with terrace. No noise from neighbors despite whole block being short term rental apartments
Check in procedure pretty complex with App and welcome message unclear. Apartment was nice, but not the one that was shown on booking app with large bay windows and high ceilings - more moderate/standard 1-bedroom apartment. Limited amenities in the room and hard to reach staff during weekend
7.0 / 10.0
I liked the size.
The shower had nice pressure.
Good location
Perhaps a Nespresso capsule or a small bottle of water in the fridge could have gone a long way.
All the tools were there: iron, TV, coffee machine etc, but none of those CHF2 mini things that could have made a difference.
9.0 / 10.0
Location and layout
The cushions, too small and light
9.0 / 10.0
The property was spotlessly cleaned and exactly as described.
Great selection of white goods, kitchen appliances and hot water!!
Wardrobe space, hangers and shelves were a good feature too.
We did feel that the bed wasn’t particularly luxurious and would have benefitted from having more pillows.
The lift in the apartment block was out of order for two days which was inconvenient.
9.0 / 10.0
Its location is excellent and a very short walk to the train station. The Appartment is in excellent condition and very comfortable.
I found the access to the Appartment on arrival difficult. It was close to 18.00 when I arrived but the staff were very helpful once I rung them. It would be helpful to state in the entry instruction that the outer door must be pulled out towards you once the light goes green. Also for entry to the Appartment, the knob must be rotated to open the door once the light goes green.
6.0 / 10.0
Location. Aesthetically it was a nice apartment.
Bed was awful, cheap pillows with so little stuffing you might as well not use them.
For Air BNB money I would expect a welcome pack, arrived at 11.45 no shops open, couldn't make a hot drink.
Lock on my room was dodgy, took ages to get blue light to come on to get in.
Fair amount of noise from other residents out on balconies, my upstairs was either watching porn hub or filming for it.
Ok but wouldn't stay again
10.0 / 10.0
Clean a big modern space
Nothing
9.0 / 10.0
- wonderful flat, lots of room for three people
- great bathroom
- dishwasher
- wonderful value for money, especially for Switzerland
- there wasn’t the key to the building (but the app worked fine so it was okay)
- not enough plates, glasses and most importantly, there was nothing to clean dishes with (a sponge, because when we cooked and one sauce burnt a little onto the cookware and the dishwasher couldn’t handle cleaning that)
- lack of oil and salt, maybe some tea bags (even the cheapest kind) would be appreciated
5.0 / 10.0
The apartment was in a great position, according to my needs (near to the station and to the place I had a meeting), and it was new, nice and clean. Also the check-in and the air key worked very well.
There was no air conditioning, I struggled to fall asleep (it was too hot these days) and the pillows were awful, too soft, they didn't sustain my head and neck, so in the end I almost didn't sleep.
Finally, it was not clear how to deal with litter, but I guess it's because I'm coming from abroad.
7.0 / 10.0
Large, modern and very convenient appartement; very close to the center; in perfect condition; quiet location.
quite complex electronic key system that requires a prior installation and configuration of an app on a smartphone, then careful execution of non-intuitive procedures in front of the main entrance and room doors without assistance. The procedures are documented on one full page with small characters and every single detail is important.
Once fully mastered, works well (on one smartphone only).
2.0 / 10.0
Location
Towels had holes in them. Child’s bed not made up. No spatula. A pair of wet men’s undies left in the laundry basket. Horrible smell in the apartment. Cushions smelt like urine. Duvet not wide enough for bed. Pillows horrible. Extra charge for a vacant carpark. Very poor value for money.
9.0 / 10.0
Very functional apartment, big and clean.
No special pillows (I did not enquiry though, so the may also be available, not sure).
10.0 / 10.0
Brand new, well located, spacious. Has everything a business traveller needs. Allows pets
Electronic check in didn’t work from the first attempt. The fact that you need to download another app to open doors is annoying.
6.0 / 10.0
Very clean, modern and well located
It lack basic stuff like salt or olive oil
I find too demanding the check in and check out instructions and also the trash disposal which is subject to a fine (for foreigners or people not commanding English properly this might be a nightmare so I would not recommend this place for everyone)
10.0 / 10.0
原本定了两周之前的房间,但由于行程安排出了点问题,酒店工作人员帮忙免费延期了,实在是太棒了,一如既往的友善,下次还会再来
厨房如果能够提供洗洁精就更好了
10.0 / 10.0
一如既往的好,带孩子再次入住,工作人员耐心细致并且周到
厨房能够提供洗洁精就更好了
10.0 / 10.0
位置很好,交通便利,购物也很方便,能做饭能够洗衣服;很适合一家人休闲或者出差,由于我的孩子要上课;特意申请了延迟退房,工作人员很快就帮协调好了,非常感谢工作人员的善意理解和支持
毛巾感觉有点旧,如果能提供厨房用的洗洁精就更好了,客厅没有餐巾纸
6.0 / 10.0
De locatie is uitstekend, al is parkeren in het centrum van Zug vrij lastig en prijzig. Het appartement is vrij nieuw en eigenlijk van de meeste gemakken voorzien, helaas wel een beetje steriel en niet heel gezellig. Toegang is volledig elektronisch en werkt goed. Bedden waren ok, (slaap) bank iets minder. Alles was netjes schoon, ruime badkamer. De keuken was ruim maar zaken als een paar theezakjes of koffiecups ontbraken helaas.
Ik denk dat de prijs/kwaliteitverhouding een beetje zoeken is. Alles is vrij duur in Zwitserland maar ruim €200 per nacht voor dit appartement is toch wel een beetje veel. Zoals gezegd, het is zeker goed en de ligging is top maar er zit niets extra's bij (geen parkeerplek (alleen tegen extra betaling), geen ontbijt, geen koffie of thee. Verder is alles er wel aanwezig maar al met al een prijzig verblijf.
10.0 / 10.0
Wohnung klasse situiert (100 m von Shopping Center Metalli): Shopping nah :) & vom Bahnhof Zug.
Exklusives Frühstück @Kaffee Frech!
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8.0 / 10.0
Hat alles gut geklappt - ich würde mir ein grösseres und komfortableres Bett wünschen und auch grössere Kissen, zweite Bettdecke im Schrank (hatte kalt im Bett) - Geruch könnte besser sein (asiatisches Essen vom Vorgänger ist lange richbar)
10.0 / 10.0
Excelente todo, la atención de María fue sumamente amable y servicial. El confort del departamento y la ubicación impecable!
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at The City Zug Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is The City Zug Apartments pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The City Zug Apartments?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
