Swiss Star Basel Schweizergasse - Self Check-In

Living room, Bedroom
Bed, Photo of the whole room, Bedroom
Bed, Living room, Photo of the whole room, Bedroom
Kitchen or kitchenette
Kitchen or kitchenette
review stars
6.8Average
(406 Ratings)
"location"
Verified guest
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6.8 / 10.0
Average(406 Ratings)

Apartment in Basel

2 guests · 1 bedroom · 1 bath

Reasons to book

Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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About this apartment rental

Swiss Star Basel Schweizergasse - Self Check-In offers accommodations in Basel, a 19-minute walk from Kunstmuseum Basel and one mile from Basel Cathedral. The property is around a 19-minute walk from Pfalz Basel, 0.

Amenities at Swiss Star Basel Schweizergasse - Self Check-In

Free WiFi/internet
Non-smoking
Pets allowed
Heating
WiFi/Internet
Laundry services
Key access
Contactless check-in/out
Cleaning products

Map of Basel


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Ratings and reviews

6.8 / 10.0
Average(406 Ratings)
100% verified reviews
10.0 / 10.0
Not for me!
location
The picture had a sofa and a double bed. No sofa was available in fact it was a very small 2 seater and I had envisaged my son or I using the sofa as a bed. kitchen was very limited and lacked so many things...
8.0 / 10.0
This property met my expectations: cheap, quiet, warm. The only negative point: boiler.
Very quiet environment, good heating (gas)
Bathroom: mould around the shower tray; no hot water; not so efficient boiler; rusty heater Lots of dust behnd the heaters
8.0 / 10.0
A nice comfortable stay, much needed after driving all night from Cherbourg ferry.
It was a comfortable, quiet, one-night stay. Gas cooker, fridge, microwave and kettle that all worked. No toaster sadly but otherwise good facilities. I liked the balcony. Just a view of trees, greenery and neighbouring gardens, but tranquil nonetheless. I liked the area, which had a nice shop closeby selling food and other useful household stuff. It had a bath but no plug, meaning shower only, so would dispute the description of ''bath or shower''. If you want a bath here, best to bring with you a variety of different sized plugs! Bedroom was conveniently large, which I really appreciated. Check-in, which involved giving passport and other details prior to stay, went quickly and smoothly, and subsequent typing of code outside to get keys was also hassle free. However, they have an over-enthusiastic team of robots(?) who like sending pointless and confusing emails, eg. telling me to submit those details to get code to enter the building when I've already done so. Thus making me think that perhaps first attempt at doing so had not been successful and the code they had already given me was not valid????? Extra bit of hassle I could have done without.
Sorry, think I've covered all likes and dislikes above.
6.0 / 10.0
Nice initially, but got rapidly worse.
Nice area, balcony, shop closeby, and facillities. Managed to have a bath despite the lack of plug, by wrapping a plastic bootle top in polythene and surrounding it with elastic bands, pushing it in, and keeping my heel firmly on it as I lay there submerged in blissful hot water!
Again, I found the spam emails a bit of a nuiscance. Although customer service were quick to respond to my email and reassure me that there was in fact no problem at all (despite the email they had earlier sent which suggested otherwise, which reminded me to submit passport and personal details to get my entry code when I had already done so and recieved the necessary code!), I was very busy and could have done without the unnecessary confusion. As it was, there was no problem, but please ditch the emails suggesting there might be. Also, gonna have a real dig here about the alleged ''Soundproofing''. My second stay here was pretty much ruined by the arrival of what sounded like a large family moving in above me and bringing all their furniture with them! The noise was truly horrendous, making me doubt the existence of ''Soundproofing'', and causing me to give up on sleep completely and leave the place at 2 in the morning and get in my car and start the next day's drive to Italy much earlier than planned! I wouldn't even suggest to other prospective guests to bring earplugs, as I eventually put some in my ears but to little positive effect.
4.0 / 10.0
Very disappointing accommodation and very poor value for our money.
As an elderly couple, we found the winding stairs up to the 4th floor very difficult, especially carrying our suitcases. In the kitchen we had no way to heat water to make a hot drink- no kettle and there was nothing we could light the stove with. The oven and microwave were dirty. We did not take the rubbish down when we left, as requested, because we couldn't carry it as well as our luggage and there was no way we were going to go back up the 60 steps to fetch it!
1.0 / 10.0
Good location, bad administration.
Location
There was leftover food in the kitchen and a used condom on the night table, which clearly shows the room had not been properly cleaned. Some towels appeared clean, but overall the condition was unacceptable. On top of that, the lock code for the door provided didn’t work, and we were sent to another location. Before even arriving there, we were told to return to the original place instead, which caused unnecessary confusion and frustration.
10.0 / 10.0
Great place to stay in Basel
Clean . Well maintained. Very short walk to trolley. 1km walk to main train station. Balcony overlooking nice leafy courtyard.
Nothing.
3.0 / 10.0
Dirty Kitchen- Poor communication
The space was nice and check in was smooth
The kitchen was unclean. There was a frying pan of dirty fat in the oven and the bin was not emptied. There was very little kitchen supplies with no baking trays and minimal utensils. The oven was very old and you had to put your arm in to light it which felt very unsafe. The property replied when I originally complained but then stopped replying when there was discussion of a solution or compensation. Sent multiple emails and got no reply.

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Swiss Star Basel Schweizergasse - Self Check-In. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Swiss Star Basel Schweizergasse - Self Check-In pet friendly?

Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Swiss Star Basel Schweizergasse - Self Check-In?

We found 9 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and wifi/internet.


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