UTOPIC Polanco by ULIV

Top rated by guests

TV and multimedia, Seating area, Dining area

Fitness centre/facilities, Fitness centre/facilities

8.3Excellent

(770 Ratings)

"The property was very clean and tidy and a great view and very well equipped and organized. The manager was amazing and everyone at the building!"

Verified guest

Don't miss out! Price and availability may change

8.3 / 10.0

Excellent(770 Ratings)

Apartment hotel in Mexico City

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

High-end valueWell priced for this area

About this apartment hotel

Just a 11-minute walk from National Museum of Anthropology and 1.2 miles from Chapultepec Castle, UTOPIC Polanco by ULIV features accommodations in Mexico City, with a fitness center and a terrace.

Amenities at UTOPIC Polanco by ULIV

Business facilities

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Pets allowed

Gym

Balcony/Terrace

WiFi/Internet

Laundry services

Safe

Accessible by lift

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Mexico City

Nearby attractions

Museo Nacional de Antropología

Available Rooms

$$$$

Top rated by guests

8.3Excellent

(770 Ratings)

"The property was very clean and tidy and a great view and very well equipped and organized. The manager was amazing and everyone at the building!"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.3 / 10.0

Excellent(770 Ratings)

Apartment hotel in Mexico City

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

High-end valueWell priced for this area

Map of Mexico City

Nearby attractions

Museo Nacional de Antropología

Available Rooms

About this apartment hotel

Just a 11-minute walk from National Museum of Anthropology and 1.2 miles from Chapultepec Castle, UTOPIC Polanco by ULIV features accommodations in Mexico City, with a fitness center and a terrace.

Amenities

Business facilities

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Pets allowed

Gym

Balcony/Terrace

WiFi/Internet

Laundry services

Safe

Accessible by lift

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

8.3 / 10.0

Excellent(770 Ratings)

100% verified reviews

7.0 / 10.0

Dso noise from street

Desaign

Great design. It's a shame the architect forgot to install windows that would have dampened street noise. The street is noisy at night and in the early morning, and the poor windows make it uncomfortable. The room also had a stale sewer smell. The toilet, which is inconvenient and open to the room, causes a lack of privacy. The room is fine for one person, but not for two. If it's a four-star hotel, there should be a breakfast option. Also room was no clean like shoud be.

9.0 / 10.0

Great location, roomy and well decorated. Super clean.

Location, cleanliness, decoration, size.

There was a broken sofa in the room and I would prefer a window to renovate the air.

7.0 / 10.0

Nice, modern but needs some adjustments.

The area was nice but still had to Uber to many places.

It was cold and no heater. Had to call out doing beds and redtocking of TP.

9.0 / 10.0

The property was chic, and staffs were helpful kudos

The location was nice in the middle of the Uber and the walkway. And the front services were very kind and helpful

The bed was not that comfy, and the shower wasnt clean enough.

9.0 / 10.0

Great location, good price.

Very nice hotel. Our room was spacious and featured a large window with a nice view of CDMX. Friendly staff, very safe, and good location -- kind of a business/office area (much of Polanco is like that?) but walking distance from great museums and a Michelin-starred restaurant (with a side taco joint "Siembra Taquería"-- highly recommended).

5.0 / 10.0

I will not go back to this hotel. I didn’t like the experience overall and neither the location.

The rooms with windows or balcony are nice but the otherones that are cheaper looks like a prison with no window and very depressing so we had to pay extra and upgrade to get some light.

We got greeted with a rude staff Christopher who called my partner drunk and was very rude. We had just got to the hotel from a long red eye flight and he was nice and welcoming about us checking in early and got into a bad argument with my partner. Also, The hotel doesn’t have heaters and they were out of portable heaters due to high demand. We weren’t prepared for the cold weather in Mexico city and was freezing in our room all night.

6.0 / 10.0

Chic rooms but with no natural light

The room was beautifully designed and spacious, with a comfortable bed and work space. The staff were also super nice!

Unfortunately, the hotel was hard to find as it seems as though it’s in an office building and had no signs except for a small paper on the glass door. The room also didn’t have any windows, which was not stated in the booking notes. There was no phone or clock in the room — and being jet lagged it was hard to wake up in the morning as I didn’t get a sense of the time without the natural light (and my phone away from my bed). There also wasn’t any drinking water which I had to ask for.

1.0 / 10.0

Avoid at all cost

Nothing

We had to changed to a different hotel due smoke from the restaurant on the room. Also my son got a room without windows. We called it “the buker”

9.0 / 10.0

Comfortable

Location and design

Noise from street and the next room

10.0 / 10.0

I’ll stay again!

The property was very clean and tidy and a great view and very well equipped and organized. The manager was amazing and everyone at the building!

All was good.

10.0 / 10.0

Came for my bday with my wife clean luxury space with great view and price - nice neighborhood

Room was nice

10.0 / 10.0

Would come back

Great location, friendly staff, security

10.0 / 10.0

Overall, great stay, super convenient, a little on the pricey side

It was a great, comfortable stay. The accomidation was super close walk/ Uber to the main attractions around Mexico City

It was a bit pricey for what it was

8.0 / 10.0

Great position, big room with nice a modern furniture.

The location was perfect in Polanco, one of the more safe and elegante area of México City

I really missed the opportunity to have the breakfast, in my room there was a nice kitchen with microwave but I would have preferred to have the breakfast

6.0 / 10.0

Great space but noise and location not ideal

Huge space, loved the high ceilings and overall aesthetic.

Mattress, bedding and towels are all a bit worn and could all do with being replaced. Shower doesn’t drain well and you’re left standing in an inch or two of water whilst showering. Noise from the main road traffic including trucks was very very loud. Quite a walk from any cafes, restaurants or shops.

10.0 / 10.0

It was a great place in an amazing city with super friendly staff.

Great decor, space, staff, communication pre and post.

Everything

10.0 / 10.0

Really nice place to stay

Everything was so cozy and great!

1.0 / 10.0

Terrible experience

I arrived and the room they gave me was without windows and felt like a bunker. I later checked my booking and could see the only way to know it has no windows is if you scroll through the pictures and see on ONE only picture it says it is a windowless room. I would 100% not book it if I have known this, as it doesnt say it in description or anywhere else explicitly. I felt extremely uncomfortable to even stay in the room let alone sleep in it. I asked to change the room and they didn’t have anything available, after a long 12 hour flight I had to sit in the lobby for another 3+ hours for them to find any other solution, at the end they gave me another room at another property where I was also charged extra for the night - $35 extra per night. They refused to just refund me and instead kept me waiting in lobby for all this time with no proper solution. The room literally gave me anxiety. All in all terrible experience

2.0 / 10.0

Poor sound insulation from adjacent guests.

Spacious room, lovely terrace

Mainly, there is no sound insulation. Three nights running we were kept awake until 3am by the adjacent guests. They were having a good time but their conversation, sex, laughter, music and high heels sounded like there was no wall between us. Also the loose plastic toilet was quickly but poorly repaired and finally broke off. Mid-stay, the room was not cleaned well, swept nor restocked with coffee pods and toilet paper. We would not return.

3.0 / 10.0

Very disappointing for what I paid. I’ve paid less for better hotels in Tokyo

I liked the view. I liked the overall aesthetic. I liked the natural light.

During my stay, I encountered several issues that significantly detracted from my comfort and overall experience. The sheets had holes and were never changed, evidenced by the persistent hole in my sheets throughout my stay; the bed was merely remade. Wash rags were absent, and only one hand towel was provided, which was never replaced. The cleanliness of the shower and windows left much to be desired. Contacting customer service required using WhatsApp, an app my partner did not have, making communication difficult. The bathroom’s LED light was popping out, and the overall lighting was inadequate, adding to the discomfort. Noise insulation was poor; I could hear everything from outside and the neighbors clearly. Furthermore, I’ve stayed in hotels in Japan for less money that were significantly better in terms of quality and service. Random smells of sewage emerged during the stay. And the wifi was spotty. These issues collectively marred what could have been a pleasant stay.

4.0 / 10.0

Positive except for the window situation described above

Overall the only reason I downgrade the rating is because I had NO idea that the room I was renting had NO windows. That one addition to the listing for each room would enable people to make clear choices. To some it’s important, to others, not. The property and furnishings are amazing and top rate, but the room still felt like a well adorned prison cell. A window would’ve made all the difference. Again, some care some don’t, but we have NO idea when selecting. Please add this to your room listings!

NO idea that the selected room would have no windows and would feel like a top notch adorned prison cell.

7.0 / 10.0

Good location

Location Views

Noise of the streets and dogs You can listen to the neighbors

10.0 / 10.0

Amazing and cozy place for a getaway

Very clean apartment, the staff very friendly.

10.0 / 10.0

Brilliant 🫡

brilliant service Alan is great great location and beautiful rooms!

10.0 / 10.0

Nice place

Facilities

Nothing

10.0 / 10.0

Incredible Experience

This place was incredible! The easiest check-in, gorgeous modern building, the apartment itself had enormously high ceilings and very cutting edge decor, I felt like I was in someone's really fancy home. The windows were great, the smart TV was awesome, the bed was the comfiest I have experienced and I loved the rooftop as well. I am dying to return.

No feedback honestly I had a great experience and wish I could've stayed longer

10.0 / 10.0

EXCELLENT!

I loved the place, the details, and how clean it was.

9.0 / 10.0

Excellent time. Great location, super attentive and friendly staff. Would definitely recommend.

N/A

10.0 / 10.0

Wonderful

Excellent design. Great location. Very clean.

10.0 / 10.0

Exceptional

The staff was excellent

The location

8.0 / 10.0

A no brainer

Good location, nice, cllean, comfortable, silent and with A/C.

The configuration on the smoke detector which has a annoying nightlight that turns on with movement.

5.0 / 10.0

Enjoyable but not well priced.

No breakfast. After first night had to beg for coffee pods for nupresso machine. Very noisy from street

Places to hang towels you could reach. Balcony door broken and let in loud street noise. Furniture not comfortable.

7.0 / 10.0

Good

It was nice. New apartments. Very nice and friendly staff.

But mattress and pillows are chip and uncomfortable. Sheets are also not high quality. The curtains are Roman curtains so they are not covering fully the windows so it’s pretty bright in the morning and sun goes into the room through the space between the windows and the curtains. Very bad soundproofing, I heard everything that was happening inside of other rooms, all talks or TV. Also the shelfs for cups and glass are dirty. I stayed in different types of rooms and the quality is the same.

8.0 / 10.0

Very good

The room was as showed in the photos,and the area where the hotel is located is totally safe and easy to walk around neighbouring areas. The staff was friendly and available to help you in case you needed anything!

There was a lot of light in the room which was perfect during the day, but could easily wake you up at early morning hours! Unfortunately,given that my room was at the first floor, there was a lot of noise from the upper floors but this was basically due to other residents who simply did not respect others, especially during nights. Yet, the hotel staff was more than willing to intervene and resolve effectively such issue,the moment I decided to inform them about it.

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment hotel?

Parking is not specified as an available amenity at UTOPIC Polanco by ULIV. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.

Is UTOPIC Polanco by ULIV pet friendly?

Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at UTOPIC Polanco by ULIV?

We found 18 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.

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UTOPIC Polanco by ULIV

Apartment hotel in Mexico City

Reasons to book

About this apartment hotel

Amenities at UTOPIC Polanco by ULIV

Map of Mexico City

Nearby attractions

Available Rooms

Apartment hotel in Mexico City

Reasons to book

Map of Mexico City

Nearby attractions

Available Rooms

About this apartment hotel

Amenities

Ratings and reviews

FAQs

Does this property follow enhanced cleaning procedures?

Is parking included with this apartment hotel?

Is there a pool at this apartment hotel?

Is UTOPIC Polanco by ULIV pet friendly?

What amenities are available at UTOPIC Polanco by ULIV?

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