Świtezianki Luxurious Apartments with Parking by Renters Prestige

Enjoyed the clear instructions for key pickup. Easily communication with renter to assess any situation.

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Spot was incredible to access the old town and being near the river.

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Rewelacyjna lokalizacja- 2 minuty spacerem do przystanku tramwajowego, 15 minut do Ergo Areny. Krótki spacer dzieli mieszkanie od parku i Wisły. Mieszkanie czyste, wyposażone we wszystko co pozwoliło nam miło i wygodnie spędzić w nim czas.

Mieliśmy małe problemy z dostaniem się do mieszkania, gdyż nie pasował otrzymany kod dostępu do sejfu z kluczami. Zadzwoniliśmy i nasz problem został szybko rozwiązany. Jednak cała sytuacja spowodowała, że się zdenerwowaliśmy.

- Relatively clean apartment - Large balcony - Good location near tram stop - Žabka store on the ground floor - Parking in garage - Large refrigerator with freezer

What I didn't like - The accommodation is fine, the apartment is relatively clean, but you can forget about comfort in the bedroom – the mattresses are terrible and the sofa in the living room? It is so uncomfortable that when you lie down on it, you feel like you are lying in a ditch somewhere in the forest. - The table was barely holding together !! - Hot water is turned off around 21:00 and turned on around 7:00 to 7:30 , so if you arrive later, you won't be able to take a shower !!! - We were supposed to check in at 15:00 but they sent an email saying we should come at 18:00 because the chambermaid couldn't keep up! But that not mine problem that one chambermaid has to clean 20 apartments and can't keep up. Check-out is at 11:00 If you stay longer, they will suddenly give you a fine you for not leaving at 11:00 a.m. But when check-in is at 3:00 PM and they are they are late for some reason, suddenly everything is fine!!! - As someone already wrote here, communication with the accommodation is ZERO, practically none, they never replied to a single email, NEVER!!! If you asked anything via email, if you had any questions complementary , forget about getting an answer. I didn't have a problem with handing over the keys, but they could have come up with a different solution, such as locking the apartment and remote control for the garage with the apartment with key it into the post box, where the chambermaid could pick it up. It's quite impractical to carry your suitcases to the car, then leave the garage, open the ramp, cross the ramp, park the car, run back to the apartment, put away the remote control for the garage, put away the apartment key, and run back down to the car. But otherwise Krakow is a beautiful city