Side Stella Elite Resort & Spa 16 Plus - Ultra All Inclusive

Väga tore 16+hotell ja venelasi oli ka vähe ônneks

An unforgettable vacation! I would like to specifically commend the professionalism of the staff who made our experience so much more enjoyable. A big thank you to Ozz from the buffet for his kindness and attention, as well as to Sinan from Capella Bar, who always greeted us with positive energy and good vibes. Both are true professionals, they speak English well, and they handle everything in a very professional manner! ​I also want to highlight the excellent housekeeping service. Our room was kept perfectly clean every single day, the bed was always made, and supplies like toilet paper were consistently replenished. The cleaning team did their job 100%—thank you so much to everyone!" ​A special mention to the lady cooking at the buffet—she puts so much heart and soul into her cooking, and it was truly appreciated. Also, the team at the beach made us feel so welcome with their great reception. Thank you so much to everyone for such a wonderful experience! ⛱️"

Dear Management, ​I chose Stella Elite Resort & Spa for the high standards of comfort you promote, and although the resort has remarkable potential, I was disappointed by several issues that occurred during the first days of my stay. ​While I appreciate the promptness with which your technical team intervened to repair the malfunction of the toilet in my room, I believe that in a hotel of this category, such maintenance problems should simply not exist. A room should be impeccably prepared and inspected before check-in. Furthermore, I was deeply disturbed by a food hygiene incident: I found hair in the food served at breakfast. ​I must emphasize that I came here to relax and enjoy my holiday, not to worry about or deal with such operational failures. Although the culinary experience and services improved significantly afterward, these initial incidents overshadowed the beginning of my vacation. ​I am bringing this feedback to your attention in the hope that you will strengthen your quality control procedures—both in the technical department and in the kitchen—so that other guests do not have to endure such inconveniences. ​Respectfully, ​Mihail Abraș

excellent

excellent

Przyjazny i pomocny personel ,smaczne i różnorodne jedzenie ,codzienne występy o różnej tematyce,liczne aktywności dla każdego ,czystość w hotelu ,znakomite położenie hotelu

Zbyt mała plaża na taki hotel,rano już trudno było znaleźć wolny parasol .To powinni poprawić .