Home2Book Charming Casa El Refugio

It IS NOT a Villa or a house as described on the site. It is a downstairs apartment in a block of 4. The oven was not working. It had been out of order for at least 3 months (when I looked back at reviews) and I was told there were not any plans to repair it but that the hob and microwave were working and that was all I would need! With 2 children in the group we had planned to eat at the property each night. It is impossible to cook chicken nuggets, pizza, fish fingers, oven chips etc on a hob. This would affect our decision to stay again. It is a ground floor apartment with a garden, with trees dropping a type of fruit and there were lots of little ants coming in. There was only 1 key provided for our stay and if we split up during the day this was difficult to manage.

Was clean, in a quiet location, easy to access, friendly support via messages when we asked about things, quick response etc and always happy to help… Was a good space with plenty of room inside, the TV was nice and the the bedrooms were clean and tidy, as was the bathroom. Front patio area was nice as well. The pool despite not being strictly on site was easy to access and clean. (It’s a few metres down the road)

The oven wasn’t working which given one of the main attractions of a villa/apartment, is the ability to buy food and cook it, was a bit of a let down, especially since most of our food was needed to be cooked in there. The hot tub which despite not being advertised if I remember correctly, was also clearly not in use, but would’ve been brilliant if it was, and would be a great addition to the place. They did also charge a €60 fine for supposed damages however it was never stated what these damages were and through booking.com I rejected this charge and didn’t have to pay it.

Was enough space for family with 5 people!

Property is far enough from all shops and restaurants, cheap taxi but long walk with kids