TV202 Modern 2 Bedroom Tennis Villa at LQ Resort

Fantastic location on a lovely resort. A two bedroom apartment with amenities

The information given prior to arrival and departure could do with updating. The WiFi code given on the information is incorrect. Whilst another was given. We actually found this information a few hours after arrival in a drawer. Also the information about the rubbish could do with updating on the departure list. It would also be helpful if the information could include instructions how to use the oven. Probably not an issue for the US guests but a tad confusing for the British guests. Slightly disappointing about gaining entry to the property. Whilst we fully understand and appreciate we arrived 20 minutes earlier to the 4pm check in we were surprised to be told the code would be activated at 4pm for entry to be gained.

Location and size of unit, cleanliness of the unit, very friendly, accommodating and responsive hosts

Nothing we didn’t like

Loved the location, proximity to tennis tournament, resort, golf, unit is modern, fresh, updated, well decorated unit - with good lighting

Nothing

The La Quinta Property is beautiful and the unit is centrally located. Even though we had to contact the agents multiple times about small issues, for the most part, the unit worked out fine.

I paid for early check in and the code was not working upon arrival. They also cancelled the code early and we were locked out even though i paid for late check out. They remotely turned the thermostat to 84 even through we had several hours left on the reservation. And the code to get into the pool did not work. I called the agents and they said they would get it to me but i never got the info. We had to have other guests let us into the pool. And i have never been asked to take the garbage to a community dumpster. When i asked the agents for the location of these dumpsters they never got back to me. We ended up leaving all the garbage in the bins in the garage. I also mentioned to the agents, there was a broken drawer in the kitchen, many of the plates were chipped and the shower in the primary bathroom is not draining properly. They also need to change the batteries in most of the remotes.