Luxury 7 Bedroom Oceanfront Villa at Hacienda Tankah with Infinity Pool & Premium Hospitality

The villa was large and beautiful. It had more than enough space for everyone and the bedrooms were all equipped with what was needed. The staff there was excellent and catered to our every need. We opted for Chef services (Chef Ale) and transportation services through the host which turned out to be a great addition. Every morning and evening, the chef provided amazing food and drinks for the group and everything was delicious. We had an itinerary before we arrived and the transportation was spot on. We never worried about delays or not feeling safe with our driver who was ours for the whole time we were there. Rosa, the house attendant was the best!! She made sure our group had everything we needed and addressed any of our concerns right away. It was an amazing experience and we would definitely return.

There were 2 power/water outages during our stay (1 for an hour and the other for about 3 hours), caused by a faulty generator. Other than that, things were great.

We absolutely loved the location of the house. The size of the house, including the bedrooms and bathrooms, and the large dining table with plenty of chairs were perfect! We traveled with another family, and had a total of 12 people! Our house manager/keeper, Rosa was AMAZING! And our chef/cook Jesus went above and beyond for us. And finally, the management company also went above and beyond to accommodate our transportation, activities, massages, meals, etc. Even making up for our first breakfast, where there was a miscommunication with the chef! They made sure everything was perfect for us...which is hard to do with 12 people!🥰

Again, the house is beautiful, but is definitely run down and tge puctures don't show this... It is obvious that there has been minimal upkeep to the property and furniture. The kitchen walls appear dirty...a coat of paint twice a year would help. A larger family room or sectional is needed for both comfort and esthetics. The pool furniture and pads also need replacing or updating. The house is beautiful and could probably attract more returning families of the management company or owners took the time to update, repair and deep clean the property at minimum 2 times a year.

Todo la verdad el alojamiento es estupendo ideal para familias y el personal es divino

Todo excelente

The house and location are great. We were 2 families, having enough bedrooms was a plus. The infinity pool is great to watch the waves and drink a beverage. Kitchen and dining are laid out nicely and easy to use. Beach- it isn't cleaned so there is trash & seaweed that washes up. It is not a sandy beach but if you bring water shoes, you can have a great time in the surf. Chef Florentino was great! Food comes out around $30 US/per person/meal. Excellent flavors and variety of homemade foods. Accommodated a gluten allergy without issue. We used his service 2 of our 6 days cooking for ourselves the rest of the time.

Then there is the maintenance. The power was out to the area when we arrived. Other properties have generators (it appears the power goes out often) this house doesn't. Nor do they have candles or flashlights. Thankful for phone flashlights! The power went off multiple times during the week, very frustrating. And--no power-no water. Doors- the patio doors don't lock- at all. We used a ratchet strap we brough to secure the doors at night. Safes didn't work either- probably due to power outages? Fortunately, other houses pay for security service and they walk by so this house gets a bit of a benefit. Housekeeping- says daily on the listing- it isn't. We were short beach towels for 2 days. Minimal paper towels in the kitchen, had to ask for trash bags, ran out of soap. Grill- nice grill but they don't provide charcoal- plan to purchase.