House4You - Balcescu

lokalizacja

wszystko super

Locația, personalul, apartamentul, absolut tot!

Nu există să nu ne fi plăcut ceva! A fost totul la superlativ!

Everything. Cleanliness, service of the staff, very cosy apartment, kindness of the owner,. Great value for money, and whenever we ran out of basic essentials in the room, they promptly brought us.

Nothing

Brilliant location, friendly staff

We were there for 8 nights with 3 small children. Asked for a cot and was told it would be in the room but the sofa bed was prepared instead (not suitable for a 2yo - had to make arrangements myself to borrow a cot from relatives) Reported a couple of maintenance and cleanliness issues on the day of arrival but not much was done about it, if any. The bathroom extractor fan had about 1cm of dust on it, there was a leaking radiator in the bathroom (floor in front of the toilet was wet most of the time creating a slip hazard for the little ones) , no tub stopper (had to get creative and repurpose the sink stopper to try and give the kids a bath). All reported and acknowledged by staff but nothing sorted. Not major issues but annoying. The major issue, reported numerous times was that the water in the bathtub was "yellow". Was asked to run the water for 10-15 min but that didn't solve the issue. Reported it again and was told that the building administrator will look into it... No resolution. Had to bath the kids in my mother's house throughout the stay which made everything challenging (if you ever traveled with a 7yo,4yo and a 2yo you know exactly what I'm talking about. All in all disappointed that nothing was done. It's a pity because the location is ideal and staff are pleasant.