Hanalei Bay Resort 9204

LOCATION AND VIEWS WERE BREATHTAKING,

NOTHING TO FIND FAULT WITH, VERY NICE. SEEMED LIKE IT HARD BEEN RECENTLY UPDATED.

The property is beautiful and just a walk away from various beaches. The pool is beautiful, and the restaurant on property has great food and service.

There was a few days where the hot tub didn’t seem to be working, it was lukewarm.

The paved path to the beach, if you are smart a really USEFUL feature would be to have a way to call a motorized cart to pick you and bring you and your family back up to your room rather than having to make that steep climb back up! People would pay a tip for this HUGE service from the hotel. Also, to create a guest bathroom down there at the beach since the only option is to either walk all the back up to your room (total unlikely) or sneak into 1 Hanalei hotel property's bathroom which is not a good feeling to have to do but when you have to go you have to go!

The long and steep paved path down to the beach. If upper management of the hotel are smart then a really USEFUL feature to guests would be to have a way to call a motorized cart to pick them and their family up from down there! People would pay a tip for this HUGE service from beach back up to the hotel. Walking up that long steep hill is a pain in the ass! Also, to create a guest bathroom down there at the beach since the only option is to either walk all the back up to your room (total unlikely) or sneak into 1 Hanalei hotel property's bathroom which is not a good feeling to have to do! When you have to go you have to go! Additionally, some of of the furniture in my room was BROKEN AND OUTDATED! Come on that is so ghetto! Broken and old furniture makes the rooms feel dated and really takes away from the wonderful experience of being in a wonderful property in paradise! For example, the the shower handle did not work in my bathroom, totally not cool! Another thing I didn't like: the gas fireplace near the tennis courts were told to me by a staff member driving up to me in his golf cart that "The gas fireplace will be turned off at 10pm!" Why not shut it off at 12pm? This is paradise and like to see the beautiful stars at night and listen to the waves while enjoying being outside at night in peace and soaking up being in paradise!

leak in the floor with wet carpet. light outside the entrance was so bright we couldn’t sleep well