Alleura House/Bushland/Families/Groups/Pet Friendl

The house is great, perfect for a weekend away. Plenty of space to spread out, enjoy meals, relax and spend time together.

Just make sure you pay attention to the instructions if you want to use the 5th bedroom, other than that no problems at all.

Great amount of space. Property was a great size for our family. Clean and had all we needed.

Communication before and during our stay was inconsistent and frustrating. We spent weeks trying to have our booking updated to include a fifth room, and the booking process itself was confusing. There were long periods without any response, which made organising our trip unnecessarily stressful. The downstairs heating didn’t work, making that part of the house very uncomfortable at 3 degrees outside. Unfortunately, the responses from staff were inconsistent and not particularly helpful in resolving the issue. Check-in information mentioned the possibility of a late checkout, but when we enquired, we were told there would be an additional charge. This was disappointing given the information provided and our overall experience. Overall, the property and space was great, but poor communication, unresolved maintenance issues, and inconsistent customer service detracted from our stay especially at a premium cost.

Beautiful nature around, the house was very cosy and very comfortable beds

Having the kitchen upstairs and the BBQ downstairs

The location was excellent and the house had everything we needed. It had a lovely outlook and ample room. Would definitely book again.