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Brownlows Inn

Soundproofing, iron/ironing board, free WiFi, bed sheets

Quadruple Room (Large Family) | Soundproofing, iron/ironing board, free WiFi, bed sheets

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double Room Single Use, 1 Large Twin Bed, Non Smoking, City View | Bathroom | Shower, towels

Standard Twin Room, 2 Twin Beds, Non Smoking, City View | Soundproofing, iron/ironing board, free WiFi, bed sheets

7.2Good

(565 Ratings)

"Great location. Personal was friendly and nice. Rooms a bit old + my bed covered light switchers for some reason. There was a kettle with tea and coffee and sugar. Reasonable price."

Yelyzaveta

Don't miss out! Price and availability may change

7.2 / 10.0

Good(565 Ratings)

Hotel in Liverpool

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV and more

About this hotel

Hotel with a bar, 7-minute walk to Liverpool ONE
A bar/lounge, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Brownlows Inn offers 17 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities at Brownlows Inn

Internet / Wifi

TV

Map of Liverpool

city location on map

Nearby attractions

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

7.2Good

(565 Ratings)

"Great location. Personal was friendly and nice. Rooms a bit old + my bed covered light switchers for some reason. There was a kettle with tea and coffee and sugar. Reasonable price."

Yelyzaveta

Don't miss out! Price and availability may change

$$$$

7.2 / 10.0

Good(565 Ratings)

Hotel in Liverpool

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV and more

Map of Liverpool

city location on map

Nearby attractions

Available Rooms

About this hotel

Hotel with a bar, 7-minute walk to Liverpool ONE
A bar/lounge, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Brownlows Inn offers 17 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Internet / Wifi

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

7.2 / 10.0

Good(565 Ratings)

5.0 / 10.0

Good location friendly staff reasonably clean

2.0 / 10.0

There was a noise that never went away

5.0 / 10.0

Clean room, ideally located, staff extremely friendly and helpful.

5.0 / 10.0

Clean room, everything you need for a night or two. Great service at the hotell.

5.0 / 10.0

It is in good location, nearby train station and bus stop, lots of options of restaurants nearby.

2.0 / 10.0

Dirty hotell in general and the room, especially bathroom/toilett reeked of mould.

1.0 / 10.0

LOVELY GIRL ON RECEPTION BUT - Absolutely disgusting! Was like walking into a brothel. The bed was filthy with stains all over the covers. The mattress sat on top of a piece of wood screwed to the base. The bathroom absolutely stunk and was thick in mould. Needless to say we checked out within 10 minutes of checking in. Would NOT recommend this place to my worst enemy. AVOID!!!!!!

3.0 / 10.0

Room one is so small the bed fits in all 4 walls and leaves no space. Not good for anyone with any kind of physical challenges. Staff were great on both days.

5.0 / 10.0

Basic room but poor blinds and a windows that wouldn’t close made for a poor nights sleep

1.0 / 10.0

The receptionist was not helpfull for everything. The room that was given me was under terrible noise came from the pub in down floor. I requested them to change my room but they did not. When I carried my suitcase they even did not helped me when I was really needed to help. If you want to rest you should never choose that hotel.

3.0 / 10.0

This is a strange place... Clearly it has been renovated recently, but it's lacking in so many ways.. Generally, the staff are super-helpful, and I won't fault them. The hotel is actually two separate properties on Mount Pleasant, and the rooms in the building further up the street are really small... In the other building the rooms are bigger, but I was surprised to find that there are not bedside tables or lights, so all you have is the ceiling lights... The bathroom is fine, but my room had the tiniest hand basin I'd ever seen, and whilst a kettle is provided in the room, it is impossible to fill it up from the tap... Still, it's central with some good places to eat nearby, but I'm pretty sure you could do better for the same money elsewhere...

1.0 / 10.0

I got a room which has a single bed when I reserved a twin bed room. The property manger claimed that they had a mistake with the picture they put on Hotels.com. The bathroom was stinky from the drain, the door lock was not working so I needed the receptionist come to lock and unlock the door every time I wanted to leave the room and come back. The room was the dirtiest I ever saw and only a door separated it from the other room so basically it was a shared room

6.0 / 10.0

I booked 2 EXECUTIVE rooms for for a 5 night stay, so was therefore extremely disappointed not to get the "city view" or "daily housekeeping" that is promised for this option. The room was so small I couldn't even place my suitcase on the floor and had to store it next to the shower. There was no housekeeping whatsoever - I was told that staff don't go in without permission and things like toilet roll have to be requested. Why not have a "do not disturb" / "please clean my room" sign like most other hotels? Or just don't offer housekeeping. My city view was of an industrial extractor fan. The welcome wasn't very friendly (I stated I was checking in via intercom, I was answered with a sigh and "yeah your name" before I could go to reception), I was also asked for photo ID, which I hadn't been warned about, and had to hand over my bank card to have £1 taken from it. As I had paid in advance and there was no chargeable services available, this seemed odd. We were put on the very top floor - 3 sets of stairs is hard going with a suitcase and no lift. The location is convenient for the city centre - if I was only staying a couple of nights it would have been fine, but having paid for executive rooms for a bit of space and comfort, it was disappointing. I tried to get a partial refund for the difference between basic / standard rooms (what we were given) and executive rooms (what I paid for), but the hotel declined, hence the need to leave this review.

1.0 / 10.0

Very poorly cleaned. There were old socks under The bed, full of dust, which shows they had been lying there for a very long time.

10.0 / 10.0

Great location. Personal was friendly and nice. Rooms a bit old + my bed covered light switchers for some reason. There was a kettle with tea and coffee and sugar. Reasonable price.

5.0 / 10.0

We had a great time. We had a family room, so a double and 2 singles. The room was great for the price and the price amazing for the location!

4.0 / 10.0

Really disappointed that when we got there they didn't have our booking. Luckly the receptionist got on the phone and sorted it out and were able to sort us a room. Not sure what would have happened if there were no available rooms.

4.0 / 10.0

Room was on top of disco bar and other bars were across the road the music was thumping loud it vibrated the room I had to walk around town till 11:00 p.m. when the bar underneath stopped however bars across the road continued through the night. People should be made aware that thumping loud excessive noise comes from bars below & surrounding area.

4.0 / 10.0

After checking in and being out for the day, when we came back to our room later the key card wouldn’t work. The girl at reception didn’t know much and couldn’t help us to get in. After calling her manager we were told they would move us to a different room for the night despite all our belongings being in the locked room and that the manager would sort it out the next morning. We weren’t going to move rooms without any of our things and only when we put our foot down about this did the manager explain to the girl at reception how to get the door to open which we still had to do ourselves as she couldn’t figure it out. Completely unprofessional from the manager being too lazy to help and for not having properly trained staff. Took about an hour to get into our room and manager said nothing to us about it the next morning and didn’t offer an apology. Wouldn’t stay here again.

6.0 / 10.0

It’s a nice place to stay but just be care they make you pay a safety deposit of either £50 in cash which they return to you or they charge £1 to your bank card which gets deducted if they see any damage to the property that you made. The best way I can put this is that it’s decent for what you pay for.

8.0 / 10.0

The bars in this neighbourhood play music extremely loud. Luckily i was down the end of hall and the noise was bearable. However as you got closer to reception the music was unbearably loud. Room needs a table and chair.

4.0 / 10.0

the room was ok , the picture of the room on the website wasnt what we expected but overall it was clean & comfy, we would stay again highly recommened

8.0 / 10.0

Convenient, clean and inexpensive.

8.0 / 10.0

All the staff we met were lovely and friendly. My room was clean and tidy and the bed was really comfy. I would stay here again

2.0 / 10.0

Expensive for very basic room. Door would not lock properly. Double bed seemed small

4.0 / 10.0

Good location.Friendly reception staff. Very noisy..small room..no thermostat on shower.poor tv connection

5.0 / 10.0

Amazing place

4.0 / 10.0

Nice and close to the centre

4.0 / 10.0

It was a good stay, just that I was on the top floor and the stairs are spiral. And it was very warm in my room. They should offer fans as the window is very small.

8.0 / 10.0

very good

4.0 / 10.0

Very good but little bit noisy outside

10.0 / 10.0

Easy and convienient

10.0 / 10.0

Nice and clean hotel

4.0 / 10.0

Very small room.just bed,small shelf,hooks for storage nothing else,no chair,table,could not adjust heat down

2.0 / 10.0

Worst Room Ever. Do not book here. Rip off!!!! By far the worst value and truly awful accommodation. I booked a standard double room with large single bed with city view and this is what I got, see the pictures. This was Room 8 and was totally not as described. More like a cupboard or cell!! I would class it as small even for a single room never mind a double. There was not even enough room for a bedside cabinet!!! No room to store a case or hang anything up. The overhead bedside light did not work, neither did the double socket by the side of the bed. The TV had no aerial connection so limited to a few channels. Wash basin that small you could only just about wash your hands and nothing else. Shower thermostat was broken so water that hot it was unusable. High risk of scalding. My city view through the small window was a brick wall with large extractor fan. The window was that high up you had to get on the bed to look out at the "Stunning city view". Bed pushed up against the wall, you could not even walk round it. The place is like a maze. I could not recommend this place to anyone and would advise not booking and looking elsewhere. You do not get what you pay for. I will be lodging an official complaint with Expedia and the hotel. No body to complain to. Only positive was the central location.

4.0 / 10.0

Very central, clean and comfortable

5.0 / 10.0

Great welcome and comfortable basic room. Great location and affordable.

2.0 / 10.0

Missing tiles in bathroom, shower pole loose and came off, had to ask for toilet roll. Staff helpful but felt like a youth hostel. We wanted something cheap and cheerful, we got what we paid for

1.0 / 10.0

Room was awful , nothing as described when booking . Miles away from reception down an long corridor Bed was broken , dirty windows and smelt of cannabis

5.0 / 10.0

Clean basic hotel great location

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