Lux Santiago Hotel

Helpful staff

A/C not available per hotel as temperatures had been cool. Could open windows to cool room down but noisy outside so needed to shut when going to bed. Luggage storage was available and easy to walk around through the old town. Grocery store nearby. Typical breakfast fare, scrambled eggs, yogurt, fruit, meats, cheese, pastries, cereal and breads Room was as pictured but did not look like most of the photos as there was no patio or wood walls. Our room was on front of hotel and other rooms in pics must have been in another part of hotel.

Our room was clean and the comfortable with suffient room to store our suitcases so they were not in our way. The bathroom was spacious and clean. The buffet breakfast was good with a decent variety of cheeses and cold cuts, eggs, yogurt etc. The hotel is very conveniently located close to the old town and market, with points of interest within walking distance. There is a public underground parking conveniently located half a block away. Staff were friendly and helpful. The only quirky part is that the hotel lobby is not on the street level so you have to one level to get to the hotel and the lobby with the stairs and elevator looked like an appartment building lobby.

Modest but good, breakfast was great and employees were nice.