Dalvay by the Sea Hotel

Built with intention, but maintained with none. The Halifax Rooftop looks high-end in photos, but the actual experience was defined by neglect and a complete lack of responsibility from management. The cleanliness was unacceptable from the start. Upon check-in, we found containers scattered across the floor and visible soil in both the sink and the toilet. The most disturbing discovery was a blood stain on the duvet which makes the sanitary conditions of the entire suite highly debatable. Furthermore, the makeup remover wipes were not even sealed properly, leaving them exposed and unhygienic. It is irresponsible to overlook such basic hygiene standards. The management also lacks basic logic. We booked for two guests for two nights yet were provided with ONLY ONE dental floss pick. It is baffling why basic essentials are not carried out with any common sense. Additionally, the shower curtain is the wrong size for the shower area, causing water to splash all over the floor every time you shower. To top it off, there is a $10 laundry load charge that is mentioned nowhere, not in the original listing and not in the provided price list. It is not about the cost, but the lack of transparency. This property is a case of a beautiful space ruined by poor maintenance and an irresponsible host. We will never go back.