Seehotel Kastanienbaum
Top rated by guests
Most favorited





8.5Excellent
(1,085 Ratings)
"Gorgeous view, quiet location, and the bus stop being right outside was extremely convenient."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Seehotel Kastanienbaum welcomes you on the quiet Horw peninsula, a 15-minute drive from the old town of Lucerne. Look forward to a breathtaking view over Lake Lucerne and the mountain panorama of Central Switzerland.
Business facilities
Free Parking
Pool
Non-smoking
Pets allowed
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
Most favorited
8.5Excellent
(1,085 Ratings)
"Gorgeous view, quiet location, and the bus stop being right outside was extremely convenient."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
Very good
Very good
10.0 / 10.0
Gorgeous view, quiet location, and the bus stop being right outside was extremely convenient.
I enjoyed everything. Truly an amazing experience.
9.0 / 10.0
Really big room with great location.
Pillows were very thin like paper and the parking was very small and almost always full.
9.0 / 10.0
The view, the location, the ambience everything very beautiful
10.0 / 10.0
The staffs are just amazing and very friendly.
Everything about this hotel feels like home, we love everything about this hotel.
9.0 / 10.0
What a sensational location! There is a ferry stop at the property ( one of, if not the only one on Lake Lucerne) and an amazing outdoor area to relax with a few drinks overlooking the lake.
We walked left from the hotel and found a lovely little outdoor pop up bar near a little freshwater beach on the lake, which enhanced our stay.
10.0 / 10.0
We loved this hotel. The grounds, view across the lake, and the food were all excellent. Free bus travel to the centre of Luzern worked well, and you could return by bus or the afternoon Ihr lake cruise would drop you off. If we were in the area again, we would definitely stay again.
The outdoor pool did not look very inviting. The water looked as if it could do with a clean or a refresh.
8.0 / 10.0
Great location; amazing views; great food. Nice pool with bar close by. Private access to the lake. Not very crowded with people. Excellent buffet breakfast.
Staff in the restaurant seemed a bit clueless at times. Long wait for checkout as there was a very long conversation going on with one guest.
10.0 / 10.0
Lake view rooms fantastic. Free bus to town.
Restaurant value for money.
Sauna facilities and access to lake and pool for swimming great.
Spa pool/hot tub was an extra 150 SF which was ridiculous for the price it cost to stay.
10.0 / 10.0
Fab location, excellent room with view and balcony, good restaurant and very exceptional staff.
Parking a bit tight.
10.0 / 10.0
An absolutely wonderful hotel in every aspect — from the excellent location and outstanding services to the exceptional cleanliness and the highly professional staff.
Both check-in and check-out processes were smooth and well-organized.
10.0 / 10.0
Stunning views & wonderful staff! The hotel was clean and modern with everything you need at your fingertips. Having the bus that takes you into the heart of Lucerne right out the front was so convenient and having the ferry stop at the hotel was also an excellent addition. You cannot beat the incredible views that Switzerland has to offer right in front of you. All of the staff we encountered were so kind, welcoming and helpful! We could not recommend this wonderful hotel more.
The only downside we had was that we had multiple mosquitos flying around our room on night two. However, this was our own fault for having the door open for some fresh air all night on our first night. Staff were accomodating as soon as we told them and they provided us with a couple of mosquito repellents for the room.
7.0 / 10.0
Location is the most interesting thing about the hotel
The hotel need major renovation in all aspects starting from the swimming pool and the amenity rooms all the way to the rooms and AC must added, the summer can’t be managed without AC now even in Swiss , we couldn’t sleep all the nights.
Unfortunately, I can’t tell my stay were comfortable .
10.0 / 10.0
I loved the location, the views. I loved the spa area, where water, tea and fruit is made available. The weather helped for our couple of days by the pool and we had an amazing time. Food was amazing.
Service at dinner service. It wasn’t great and there seemed to be tension between staff members. Food was fantastic, but really rich and it was warm in the terrace. We were keen to pay up and head inside, but it took us going up and asking to pay for us to be able to pay and leave. The staff were lovely otherwise.
10.0 / 10.0
Comfy beds, good restaurant, amazing view.
10.0 / 10.0
Everything
6.0 / 10.0
View, location
Service, facilities, breakfast
1.0 / 10.0
The view and reception desk was friendly.
This is a 2 star hotel at best and priced at a 4 star rate. This was by far the worst hotel we stayed at on our trip and a poor representation of the hotels in Switzerland.
Hot tub was broken and the spa/pool hours are so limited that it is unusable to most guests.
Very poor dining experience: bad service and mediocre food.
Poor exterior and inteior with dirty carpet throughout. The hotel needs a complete overhaul.
Tldr: Keep looking if you are set on staying in this area.
8.0 / 10.0
The hotel is sitting right on the lake front and has a gorgeous view. We have lunch at the hotel, the food was great but pretty expensive. The hotel room is kind of tiny as well. The location is kind of far from the train station. We have to take a 20mins bus ride from the train station to the hotel. But u get the drop dead gorgeous view because of the location. But there is no shops around, only the hotel facilities.
No air condition. It was hot in the room and we have to open the window to sleep but the bug came in. With the money that we paid, I feel like the hotel can do more even the air condition wasn’t build in. But I find out a lot of hotels in Switzerland has no air condition except by the airport.
10.0 / 10.0
From check in, the staff were fantastic, very accommodating, knowledgeable of the surrounding area and gave us plenty of great reccomendations.
Rooms were good sized, comfortable beds. View from our lake view balcony was beautiful!!
No air conditioning, the fan provided was like one of the portable AC units and ended up just warming up the room more
10.0 / 10.0
Everything,
Room, pool, hot tub, proximity to Lake, the beautiful room and the helpful staff in reception.
10.0 / 10.0
The location was fabulous amazing and the staff always meet you with a smile which made a great impression (warm welcome).
This property is lucky with such a staff especially ms. Wild in the front desk and the one in the health club i forget his name all of them did a great job to give me and my family unforgettable memories.
The climate was slightly warmer
10.0 / 10.0
Room with a view that can’t be beat! And easy trip back to town if needed by bus. Like nature versus big city.
8.0 / 10.0
View amazing
No AC
8.0 / 10.0
The rooms were spacious with a balcony with beautiful view of the lake. The food was delicious.
9.0 / 10.0
the location is amazing
no AC and the room was little hot
there is no phone to call the reception or if any emeregancy
7.0 / 10.0
Amazing location on the lake , quiet accommodation . Pool and hot tub just superb ! Parking out the front a huge bonus . Gorgeous restaurant overlooking the Lake .
Constructive criticism: We Didn’t find a working air conditioner ( cooling ) within unit so I would be aware of this for Summer months ,, a fan was supplied which did help. Feather pillows great however no extra bedding supplied for more support. No phone in room to contact reception if needed. Fewer power points in room than we are used to .
9.0 / 10.0
The staff were extremely helpful and friendly and went out of their way to help us with all of our needs
The room was clean and tidy, but the third bed for the adult was a small, temporary opening up bed which meant that it was rather uncomfortable. Also, the facilities in the room were slightly lacking in that there wasn't a kettle and the coffee machine would not heat the water up for the coffee properly.
8.0 / 10.0
Perfect location and facilities
Internal decoration could be improved for a 4 star hotel
10.0 / 10.0
Everything excellent If you staying in Luzerne this hotel is must. Amazing breakfast, good enough room size, amazing lake side view, great pool, hot tub, sauna and steam bath. Loved our every day in hotel.
Everything was perfect but as its lakeside and lot of trees I guess lot of flying insects like mosquitoes can enter in room, also spiders are quick to form nets around balcony its better to close doors before evening Not sure if hotel management can do anything about that.
9.0 / 10.0
View from the room was awesome. Hotel is out of town but still rather convenint.
I felt the hotel should have porters to help with the luggage.
7.0 / 10.0
The view was amazing! Pet friendly!!
The constant smell of smoke coming in from the balcony.
9.0 / 10.0
The location was perfect — not too far away from Lucerne, but far enough that you get to enjoy the quiet and tranquility of the lake.
10.0 / 10.0
First class 🌟
Absolutely superb - amazing location
Bed & linen GORGEOUS
Staff exemplary
Wish we’d booked longer !! Next time 🤩
10.0 / 10.0
Breath taking sights we got bumped up on our guest room. Staff was amazing. They were helpful informative and went out of their way to ensure your stay was pleasant…should be a 5 star stay
It is a bit of a distance from the city center but it does have a bus station right outside where you can take a 10-15min bus drive to the main city and the ferry.
9.0 / 10.0
The view, the privacy of the balcony.
Nothing. Everything was good.
8.0 / 10.0
Nice large clean room. Coffee machine and tea facilities too. Beautiful lake side location. Even offered blankets during our evening meal to keep us warm.
Room got very hot at night. Luckily there was a fan (and umbrella!) in the wardrobe.
9.0 / 10.0
Incredible location on the water with an exceptional view
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Seehotel Kastanienbaum. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Seehotel Kastanienbaum. Enjoy the water!
Is Seehotel Kastanienbaum pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Seehotel Kastanienbaum?
We found 26 amenities for this rental. This includes business facilities, free parking, pool, non-smoking, and pets allowed.
