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Carlton-Europe Vintage Adults Hotel

Top rated by guests

Property building

Property building

Living room, Seating area, Dining area

Bed, Photo of the whole room, Bedroom

Bed

8.5Excellent

(790 Ratings)

"The vibe of heritage and feels like in boutique , this vintage atmosphere makes me i don’t want to leave hotel . Really very high quiet and organized , they care with micro details to give an unforg..."

Verified guest

Don't miss out! Price and availability may change

8.5 / 10.0

Excellent(790 Ratings)

Hotel in Interlaken

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Carlton Europe Hotel enjoys a central location on the Höheweg promenade, 328 feet from the Interlaken Ost Train Station. It offers free WiFi access.

Amenities at Carlton-Europe Vintage Adults Hotel

Pool

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Garden

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.5Excellent

(790 Ratings)

"The vibe of heritage and feels like in boutique , this vintage atmosphere makes me i don’t want to leave hotel . Really very high quiet and organized , they care with micro details to give an unforg..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.5 / 10.0

Excellent(790 Ratings)

Hotel in Interlaken

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Available Rooms

About this hotel

Carlton Europe Hotel enjoys a central location on the Höheweg promenade, 328 feet from the Interlaken Ost Train Station. It offers free WiFi access.

Amenities

Pool

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.5 / 10.0

Excellent(790 Ratings)

100% verified reviews

9.0 / 10.0

I Enjoyed the confortable room with beautiful view on the 4th floor 👍🏾😎

Breakfast- a bit of variety- European and Swiss cheese Location great to go to Kursaal conference hall

10.0 / 10.0

Will come again with wife Insha Allah , really awesome

The vibe of heritage and feels like in boutique , this vintage atmosphere makes me i don’t want to leave hotel . Really very high quiet and organized , they care with micro details to give an unforgettable vibe and experience. I LOVE IT

Check in start late 4 PM , but reception helped me to enter once availability by 2 PM

9.0 / 10.0

Ideal location having been travelling all day very close to the station and the welcome from all staff was greatly recei

Location was fantastic as we were travelling by train across Switzerland and Austria. Very warm welcome on arrival and had a mini suite on the ground floor. All staff were amazing! Well done to Hotel Management

Facilities were clean and everything we needed! The mini suite was a bonus! Breakfast was lovely

9.0 / 10.0

Very clean

Very clean and new looking bathroom. Pleasant staff. Great view from the room

10.0 / 10.0

Value for money.

Close to the main station , comfortable and clean.

All good.

4.0 / 10.0

Except location , other all things are very bad

Location was very good

Vintage hotel -looking like I enter in museum, every thing was for the hotel but not for the customers, if you are sick and asking for thermometer,answer was go to coop and check , vintage hotel collected all items which you might be thrown some time in your life , but can not having basis first-add tools. In very cold season, breakfast was all cold and test-less. Even if you demand even for egg omelette, they have charged for this .

3.0 / 10.0

Will never book this hotel again.,not recomnded

Just location

Old ,bed uncomfortable at all , same breakfast every day , noise from higher levels cause of wood floor etc

7.0 / 10.0

Good

Clean room & good breakfast

I must say Fabian made us feel very welcome with every intereaction with him. I also need to thank the gentleman at the front desk who when we told him of our early departure ensured we got our breakfast package. The waiter, who got me lemon as I was having a cold, the waitress who made me chocolate tea, which was very delicious. There was also lady at the front desk who told us about the all year weather in details, great conversation. I was a bit dissappointed with the interaction when we departing, it felt rushed and cold, I did not even recall the front desk person saying, thanks for staying.

9.0 / 10.0

A charming old vintage but comfy hotel in a lovely location...

Location was very nice. The staff friendly & eager to please. Front office team and breakfast team were really eager to please & help as needed. Room had a mini fridge, comfy bathroom & good coffee facilities. Microwave downstairs was very useful as was the private dining room on the lobby level. We had a room with a balcony & good view...

Pillows choice could be given as we found generally all over Switzerland, the same kind of flat pillows. Hairdryer looks dated...room had a kinda slope which didn't feel too comfy. By & large these were lesser issues.

10.0 / 10.0

Great stay, will come back again

Exceptional staff and service, great spacious vintage room, delicious breakfasts, nice in-hotel sauna. The hotel is located near the train station. Super stylish place with their own proud and history, liked that very much

Mattress, pillows and blankets were a bit too soft

8.0 / 10.0

Great location

Location was very convenient next to interlaken ost station, breakfast and facilities were decent. Staff was friendly.

Our room had a weird smell, it could have been the wood. It dissipated once we opened the windows for some time. Room is also a but small, but its fine for short stays.

10.0 / 10.0

Great place to stay!

Great location very close to train station, nice staff, big room and the best part…NO kids!

Liked everything

8.0 / 10.0

Great location very expensive and adequate breakfast. In room coffee machine was complimentary

Great location

Pictures of rooms did not match what we got. The pictures show full kitchen but they lock the stove so you can’t cook and they have no microwave no napkins no dish towels and no dish soap. No cream for coffee and Lipton tea was choice of tea in room. Shower curtain was not the best and would prefer real doors instead of blowing shower curtain

7.0 / 10.0

Traumatic experience in their restaurant.

Location was convenient . Very comfortable. Front reception staff were very lovely and friendly .

At their restaurant, we encountered the rudest, most unpleasant male waiter we’ve ever met during our travels. I didn’t catch his name, but he was a short black haired, stocky man. When he took our order, I politely asked if I had ordered two of the same dish to confirm, and he reacted with surprising hostility. He snapped back angrily, insisting he understood English perfectly and ranted about it. Our group of four was stunned by his offensive response. Typically, a waiter repeats the order before leaving the table to ensure accuracy, but he didn’t, which prompted my polite question to clarify the order. The entire meal was deeply uncomfortable, as we felt like we were walking on eggshells to avoid further offending the waiter. He cleared our plates with food still on them without even asking if we were finished, despite the high price we paid! I have no intention of returning to this hotel and restaurant. That experience genuinely tainted our stay and felt quite traumatic.

8.0 / 10.0

Very nice indeed.

Location, superbe breakfast, very friendly staff.

Mattresses were too soft and we had two single beds and carpeting despite having chosen 1 double bed with parquet.

8.0 / 10.0

Quiet, convenient place to stay.

Staff was friendly and helpful. The location is great -- across the street from a park, the river, and the funicular, and close to the Ost train station. The breakfast was good and our room was comfortable. It's away from the heart of the town so was very quiet.

10.0 / 10.0

Wonderful short stay in Interlaken.

Beautifully presented hotel in a great location, very close to the railway station. Wonderful views of the mountains from our room. Very peaceful. A place to regenerate. Would have loved to stay longer.

I can’t think of anything.

9.0 / 10.0

It was a memorable stay . We loved every moment

The whole experience , the view , the service and the staff

Nothing

9.0 / 10.0

Wonderful experience

Location/environment

Receptionists were not able to provide constructive suggestions for local train and cruise arrangements.

10.0 / 10.0

Vintage,unique and amazingly different

Location-perfect Cleanliness-absolutely Staff-friendly&hospitable Service-superb I was given a room with balcony with an amazing view..very grateful for that. Though european in style..all nationalities are very much welcome

Nothing

8.0 / 10.0

V. Good location and comfortable stay.

V. Good breakfast; v. Good location

Nice breakfast; add two or three more varieties; pillows are far too soft. Replace them.

9.0 / 10.0

Great place to stay in Interlaken

Great hotel, centrally located near the train station. Good breakfast. Nice collection of vintage.

Bar could do with some atmosphere, the Muzak was a bit loud and pompous.

10.0 / 10.0

Wonderful time.

Expertly managed and close Interlaken Ost.

No complaints.

10.0 / 10.0

Excellent interlaken stay.Will go back again.

Convenient location.Few minutes walk from Interlaken Ost. Very unique hotel interiors and staff dressed up.Helpful staff. Clean rooms.Very soft bed and pillows. Buffet breakfast has few choices.

None

10.0 / 10.0

Excellent location - very good facilities ; we were upgraded to an apartment which was nice ; friendly staff and breakfa

Excellent location just few minutes from interlaken OST station - from where most journeys to Jungfraugh etc start We can also walk to West Interlaken in about 15 minutes

None

8.0 / 10.0

Great

The staff are very nice. The building is beautiful. The breakfast is awesome. The location is 3 mins walk to the Interlaken ost station.

7.0 / 10.0

Old fashioned charming hotel stay

Friendly staff, good location very near Interlaken Ost train station (3 min walk) although about 15 mins walk to other end of town where most shops and restaurants are. Nice breakfast. Room was very large and extremely clean with lovely views of the river.

Use of the wellness area was included in our room but it seemed to be a little awkward to ask if we could use it. If you are paying extra for wellness area access it probably should be a bit easier to use.

8.0 / 10.0

Lovely stay in Interlochen.

Clean, vintage, great proximity to the train station

No air conditioning

9.0 / 10.0

Excellent

Accessibility to transport, not too far from where the attractions are located. Staff were very helpful and friendly. Will stay there again next time.

Breakfast can be improved.

5.0 / 10.0

Passable

Location

Very old …. No AC …. High price

3.0 / 10.0

Not a good experience for the price I paid. In dubai if I paid so much I would have had a wonderful stay.

Nothing much other than they give you parking infront of the hotel for 15 euros which I suppose should be free specially when the prices are soooooo high. Hotel doesn’t deserve the room rate I paid. Wanted to stay for 3 days but left after the 1st night.

The room and bathroom was soooooo smelly as if someone had done something in the room and bathroom and left. Bathroom wasn’t clean and I had to clean the bathroom myself.

8.0 / 10.0

Very good

Near train station n close to all shops. Staff at reception was very nice n helpful. Room was nice and big. Vintage feel. Breakfast was nice too.

Nothing.

10.0 / 10.0

Really good breakfast, excellent location in a nice and quiet neighborhood close to The train statio

Really good breakfast, excellent location in a nice and quiet neighborhood close to The train station. Nice spa avaiable too. Big room with great bathroom.

10.0 / 10.0

awesome😃

classy. traditional. friendly staff. royal european vibes

3.0 / 10.0

Classifying this as a 4 star is a joke.

it was a pretty property, lovely garden at breakfast and well located.

It was too old fashioned

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