Poiano Resort Apartments

big apartment clean all fasilitis on the resort

It was nice

The view from the property was amazing. Lots of activities to do but most come at an additional charge which is added to your bill at the end of the week. Self catering accommodation was clean and spacious but dated. Self catering really is totally self catering...you need to provide all cleaning materials e.g. sponge, tea towel, washing up liquid. 1 loo roll provided at start of week but that's it. Shuttle bus is a welcomed bonus and we used it nearly every day especially for getting supplies from the shop in Garda. Site shop has limited opening hours and stocks only the very basics. The lake and area is stunning which is why we enjoyed the holiday so much. Communication was difficult for English speaking guests and a lack of a welcome pack meant we had to keep asking at reception about the basics. We were self catering but booked in at the restaurant for one meal after the receptionist told us it was 14 euro per head for adults and 8 euros per child. We were misinformed and the meal ended up being nearly 90 euros for 2 adults and a child plus drinks on top. The meal was lovely but we felt rushed through with little break between courses. We used the spa during family hour which my daughter loved although it was obviously very full of families so if you want a relaxing spa experience pay extra and go on your own when it's adults only. Gym was a bonus and one of the few things you can use for no additional charge. The yoga man was helpful but not pushy which was good.4 out 5.

Great facilities, in particular the swimming pool and the sports facilities, great service too!