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Aristos Cuernavaca

Top rated by guests

Exterior

Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Shower, rainfall showerhead, free toiletries, towels

Superior Room | In-room safe, individually decorated, individually furnished

Game room

8.4Excellent

(1,004 Ratings)

"Excelente "

ALVARO

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(1,004 Ratings)

Hotel in Cuernavaca

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with 2 outdoor pools and a 24-hour front desk
2 outdoor pools, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, conference space, and a children's pool.
Aristos Cuernavaca offers 94 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Aristos Cuernavaca

Pool

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Wheelchair accessible

Garden

Map of Cuernavaca

city location on map

Nearby attractions

Six Flags México

Estadio Olímpico Universitario

University Museum Contemporary Art

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.4Excellent

(1,004 Ratings)

"Excelente "

ALVARO

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(1,004 Ratings)

Hotel in Cuernavaca

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cuernavaca

city location on map

Nearby attractions

Six Flags México

Estadio Olímpico Universitario

University Museum Contemporary Art

Available Rooms

About this hotel

Family-friendly hotel with 2 outdoor pools and a 24-hour front desk
2 outdoor pools, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, conference space, and a children's pool.
Aristos Cuernavaca offers 94 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Wheelchair accessible

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.4 / 10.0

Excellent(1,004 Ratings)

8.0 / 10.0

No A/C

10.0 / 10.0

Excelente

10.0 / 10.0

1

10.0 / 10.0

Ok

10.0 / 10.0

Excelente

10.0 / 10.0

beautiful place with great pools

8.0 / 10.0

Thnks

4.0 / 10.0

Our only complaint of any relevance is the Sunday buffet, which does not have the quality and freshness of the a la carte menu; it costs twice as much, you have to pay in advance, it has no variety and there is poor temperature management. It lacks flavor and variety, it is overcooked or worse, it is not restocked; the service is average, it is simply not worth the price, and there are no alternatives if you don't want the buffet.

2.0 / 10.0

Excelente

10.0 / 10.0

Excelente hotel

4.0 / 10.0

I went to Cuernavaca for an event. Someone recomended Aristos Hotel because it was near the event. The hotel is very beautiful but needs to have a renovation. The spaces, the service is excelent but the rooms are very old. Anyway we enjoyed our stay and the personel was very friendly.

5.0 / 10.0

VERY CLEAN ! NICE PLACE, SWIMING POOL WARM

2.0 / 10.0

The room uncomfortable. The bathroom falling apart. We were next to the pool music very loud till late into the night. The staff at check in rude. Not a place I would ever come back to

8.0 / 10.0

Pool is good water temperature is great. Good for short staying and visiting with kids

10.0 / 10.0

No ac and the room only had a old fan not big enough for cooling off the room other then that not bad

4.0 / 10.0

Change up the menu and also I saw a dead cockroach on the second floor watching the stairs so made me double think if is the place is clean

10.0 / 10.0

Agradable

10.0 / 10.0

P

10.0 / 10.0

One of the first hotels in Cuernavaca which still keeps the architectural charm from those days.

5.0 / 10.0

My daughter and I enjoyed our 5 night stay so much we decided to stay two more nights. And you might feel the same. The grounds are beautiful, the pool just warm enough and the playgrounds great for entertaining children. The view from the room is lovely to wake up to and the rooms were clean. Every staff member was so kind. And the restaurant was delicious. There's a small store which is very convenient. I would highly recommend a stay at Aristos.

4.0 / 10.0

The room very ogle and old

10.0 / 10.0

Everything was great tks

10.0 / 10.0

Come during the week and off season you will find peace and quiet, the cleanes is top notch. Grownds and pool is super clean. Wish restaurant menu will have more choices, bring a doggy bag because it closes early, bring your own hair dryer, wish to have a bigger mirror.. overall we like and we will return.

8.0 / 10.0

Over all the stay was good. Most of the employees were super nice. The rooms were clean and spacious. Just a note: It's a gated hotel so if you call a taxi or uber, you have to let the front desk know and they will communicate with the front gate. I understand it, but it seemed like a bit much and bothersome to some of the front gate employees. I was there for a wedding so I was on and off the property frequently. Each time at the gate they'll ask for your room number and if you are returning.

2.0 / 10.0

The biggest disappointment is NO WIFI. The hotel does clarify this fact. Due to late booking a bunch of hotels didn’t have the days I needed so this was my last resort. Also several days I noticed they didn’t bother to clean my bathroom. You literally NOTICE how it wasn’t clean. Sometimes they would forget toilet paper and tissue. The outstanding factor here was the staff! Staff was great. Everyone helped and everyone had an answer for me.

5.0 / 10.0

Very Friendly Staff service

4.0 / 10.0

It is a good quick option. All the personnel in the Rooms department were great. However, the personnel at the restaurant was not.

5.0 / 10.0

I usually do not write a review but this hotel deserves one. After I booked a Superior Room through your webpage I was a little uncertain what to expect after reading the reviews but I must say I can highly recommendend booking this hotel for a family stay in a superior room. The room is spacious and clean, poolview with a private balcony. In case of cloudy weather there is a game room for the children and also a big playground outside. The staff is friendly and prices reasonable. Give the hotel a try, it is worth it.

4.0 / 10.0

Great for the price

1.0 / 10.0

Ni siquiera me llamaron para mencionar mis fechas de hospedaje y me cobraron un cargo extra sin ni siquiera usar las instalaciones

2.5 / 10.0

Exelente servicio

2.0 / 10.0

Some body left a use condom on top of table in the room. Complaint to 3 people. Ask to talked to manager. To understand what happened. I never meet him or her.? Bad costumer service. Finally I had to ask my self for somebody to clean the horrible scene.

4.0 / 10.0

They screwed up my reservation. I cut my on a piece of metal in the carpet.

2.0 / 10.0

Terrible experience. Dirty rooms, awful food, no hot water, got out of electricity, bugs in the beds.. Would be better to sleep in your car than in this hotel.

4.0 / 10.0

The room is cheap, and it does not deserve more. The problem is that the hotel staff always try to charge you more : parking at 100 pesos, ugly buffet breakfast at 215 pesos, come on.... I had to book on line as I was told by phone that only deluxe rooms were available, which was not true when I booked on Expedia...

8.0 / 10.0

Nice hotel, is good, not fabulous but is good. Amazing view, i love it

3.0 / 10.0

Bed unconfortable, hotel is not bad but old

5.0 / 10.0

I purchased a king size bed room and when I got to the hotel I was told that the hotel only had three rooms with a king size bed and they were all booked, fortunately the hotel manager was very nice and upgraded us to a suite that had a king size bed and all turned out OK, the hotel was great as we're the staff, restaurant food on site wonderful, however my concern is that Hotels.com is selling rooms that might not be available, so I think that the company needs to make more research before selling rooms.

3.0 / 10.0

Its cheap

2.0 / 10.0

I would not return. Room was not clean. Food was not fresh nor well prepared. No hot water etc..

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