Cinnamon Bear Creekside Inn

Room Condition and Odor Issues During our stay, we encountered a severe problem with our room: there was a terrible odor that made us feel ill. The smell was so overwhelming that we attempted to sleep in our car; unfortunately, that option proved too uncomfortable. As a result, we were only able to remain for one night, despite having reservations for three nights in total. Possible Source of the Odor We suspect that the odor may have originated from a cleaning solution, possibly one used to wash the linens and towels, or from other cleaning products used in the room. Communication with Staff and Refund Issue We reported our concerns to the employee caretaker, who assured us she would inform the owners. She later told us that the owners had agreed to refund us for the two nights we could not stay. We also wrote a note to the staff thanking her for assisting with a refund. However, we have not yet received this refund. Alternative Arrangements Fortunately, we were able to secure reservations at another hotel for the remainder of our vacation. Additional Problems with the Facilities There were several other issues with the room and property. The bathroom towel rack had been removed from the wall, and the shower was in very poor condition. Additionally, the parking lot did not have enough spaces to accommodate all guest vehicles, forcing some guests to park on the street. Based on our experience, we do not recommend this accommodation and would rate it zero stars.

Clean room; friendly staff and good breakfast.

Clean. No frills. Cute breakfast.

Room was very very small. Bathroom needed some work snd paint.

Had a wonderful stay for a couple of days. Lived in ”the cottage” wich was nice. Perfect for a solo traveler. Service and breakfast was great and nice with parking included. The rooms are a little ”old” but i think it had its charm! :)

My experience at this property was extremely disappointing. The staff were consistently rude and unhelpful. After being told by the owner at check-in that I wouldn’t need to change rooms, I was later left a nasty message demanding I switch rooms mid-stay. When I explained I was attending a conference, I was threatened over text with police involvement or eviction if I didn’t comply immediately. The desk staff even went so far as to say the owner “doesn’t know anything” and blamed her. Beyond the poor treatment, the hotel itself is run down. Lights in the room didn’t work properly, parking is very limited and on a steep slope (another guest’s car was even scratched), and the building feels old and poorly maintained. There are too many stairs, and you can hear a lot of noise from other guests and the pool area. This property feels more like a cheap hourly-stay motel than a place suited for families or couples. Definitely not recommended.

Breakfast was decent, if spare. Staff were friendly, but seemed to not always speak English. Our room had a toilet and bath, but no shower which was weird. Bed was comfortable.

Close to wineries, downtown Sonoma and great staff!

Good location fine breakfast but the place I pretty rundown. Bed was comfortable but soft. This place is screaming for a remodel.

The staff was wonderful and very helpful and friendly.

Very surprised find and home style feeling when we walked-in. Very friendly and attentive staff, If we were coming to this area will definitely stay here again.

What a great find! Welcoming, friendly & efficient staff. Home from home comfort in all areas. Breakfast was lovely, as was the complimentary glass of wine with cheese & biscuits that was in offer between 4.30 & 5.30pm every day. Our room was very comfortable with a huge double sized jacuzzi bath.

A very great experience. Cruz who welcomed us and saw to any needs was fantastic. Many thanks. The household staff went out of their way to accommodate an early breakfast on 2 days due to our schedule for the Drag racing. Room was clean and tidy. Breakfast was delicious. Parking no issues at all.

Excellent breakfast

A lovely little B & B that had nice outdoor areas and the perfect suite for our needs.

Nice place to stay.

Cute but quirk

We loved this inn! Our room was spacious and so comfortable. I would love to return and stay longer. The outdoor area is so quaint. We were able to be picked up there for our wine tour, and we easily found an Uber to the square

Nice little place in a good location.

It

Parking was a little tight to

We had a great experience here! Some folks we met here said it was highly recommended to them as well.

Staff was very helpful and nice.

Great hospitality and friendliness. We needed an extra cot and they had it in our room upon arrival. Everything was clean and the breakfast was delicious. I would definitely come back!

Wonderful breakfast and super comfortable bedding.

Property is a great value! Room and bed were comfy, breakfast was delicious (fresh fruit cup each morning along with freshly prepared eggs,sausage or pancakes), wine and cheese hour was a nice bonus and the house has a nice backyard to enjoy. The Inn is an old home converted to a B&B. It’s on a fairly busy street but the house was quiet so not a problem. We enjoyed our three-night stay while visiting wineries in Sonoma and Napa. Our only recommendation for the Inn would be to add a charging station for the room as there aren’t a lot of outlets.

The breakfast was not good. The room was very noisy. There was no staff when we arrived and the morning staff arrived with a crying baby at 6 a.m.. Overall it was not a good experience.

Fantastic stay - surprisingly very quiet and comfortable. Nice location, about a mile from the downtown square. Easily walkable

The staff is friendly and accommodating. The room was adequate but did not have ample lighting and lacked furniture in general. It is not new or fancy, but perfectly comfortable and has a convenient location. The homemade breakfast was a nice touch.

The property should be marketed more as a bed and breakfast and not as a hotel. It is a nice B & B if that is what you want.

A bit noisy, staff not knowledgeable

We enjoyed our stay at Cinnamon Bear. It was great to have complementary hot breakfast each morning. We were there for 4 nights and had 3 different breakfasts. I went for walks each morning. The area around the B&B have beautiful homes. The walk to the downtown only took 30 minutes. Would recommend Cinnamon bear. The staff were all very pleasant.