Hotel in Puerto de la Cruz
4-Star Hotel
Reasons to book
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, Air conditioning, Pool and more
About this hotel
At Bahia Principe Explore San Felipe - Hyatt Inclusive Collection, spend the day playing on the nearby beach then return to dine at one of the hotel's 3 restaurants.
Bahia Principe Explore San Felipe - Hyatt Inclusive Collection offers 261 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. Satellite television is provided. Bathrooms include shower/tub combinations and bidets.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.
Bahia Principe Explore San Felipe - Hyatt Inclusive Collection offers 261 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. Satellite television is provided. Bathrooms include shower/tub combinations and bidets.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Bahia Principe Explore San Felipe - Hyatt Inclusive Collection
Restaurant
Air conditioning
Pool
Non-smoking
Gym
TV
Bathroom
Bar
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Laundry services
Bath or shower
Ironing facilities
Towels
Desk
Hairdryer
Map of Puerto de la Cruz
Available Rooms
Ratings and reviews
10 / 10Outstanding·May 2026
Very friendly staff
8 / 10Excellent·May 2026
The pools were amazing and if you book for 5 nights you get another restaurant on the premises where you get a free meal but only if you book 5 nights or more
8 / 10Excellent·Apr 2026
The rooms were clean but in need of an upgrade. Bathroom in need of upgrade - bath was very plastic feeling and shower rather feeble.
The staff were excellent, they went above and beyond for us as we were celebrating a 21st Birthday while there.
Had a sea view.
Food choices were good although sometimes the food was lukewarm. I did notice some people microwave their food.
Entertainment was good, something for everyone during the day and at night too - Entertainment team were very good
Hotel is family friendly
Overall had a lovely week away
6 / 10Average·May 2026
Rooms need update, especially bathrooms.
We couldn’t fit in the toilet, wall same size of toilet, ridiculous. Good balcony and clean room.
Gym too small and 2 machines out of order.
15 euros a day per parking, too expensive.
Waiters trying to packing up dishes 30 minutes before the time and very noisy with the trollies and cuttery. Tin food and bad quality.
Entreteintment good, Eri was good entrteiner. Receptionist very professional.
$$$$
Top rated by guests
8Excellent
(319 Ratings)
"Very friendly staff"
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