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Novotel Krakow City West

Top rated by guests
Exterior view
Swimming pool
Restaurant
Kitchen
Entrance
Don't miss out! Price and availability may change
8.7 / 10
Excellent(98 Ratings)

Hotel in Krakow

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this hotel

Novotel Krakow City West offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel.

Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Traveling with minimal baggage is achievable at Novotel Krakow City West, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh.

Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.

The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Novotel Krakow City West is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.

In select rooms of the hotel, guests can enjoy the advantage of having linen service available for their convenience.

In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, the presence of mini bar can be found.

Novotel Krakow City West offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an amazing evening effortlessly! Have an enjoyable night without venturing beyond the premises at bar and casino. Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site shared kitchen provided at this location.

Novotel Krakow City West provides a superb assortment of leisure amenities for guests to enjoy. Unwind after your day by exploring the massage and find warmth and relaxation.

Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Amenities at Novotel Krakow City West

24-hour front desk
Business facilities
Restaurant
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Kitchen
WiFi/Internet
Parking Available
Breakfast available
Shared kitchen
Garden
Laundry services
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Krakow

city location on map

Nearby attractions

Energylandia
22.1 mi
Planty
2.1 mi
Polish Aviation Museum
4.2 mi
Henryk Jordan Park
1 mi

Available Rooms

Things to know

Check-in: 4:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.7 / 10
    Excellent(98 Ratings)
    9.6 / 10Outstanding·Jun 2026
    Me and my husband really enjoyed our stay: because of the gold all Accor status we’ve got the upgrade to the executive floor room which was very spacious, comfortable, sparkling clean, with modern design and good view. Customer service was excellent: because my husband had a birthday during our stay, we also had nice snacks and postcard in our room which was very kind of the hotel management. Great value for money; access to 2 saunas, swimming pool and gym; few minutes walk from the bus stop which takes you to the city center in ~10 minutes. Definitely recommend hotel to stay!
    10 / 10Outstanding·Jun 2026
    close to all needed things, thanks to staff.
    9.2 / 10Outstanding·Mar 2026
    All good
    6.4 / 10Average·May 2026
    I went to have the breakfast, I told the guy at the restaurant desk my room number, and i told him to charge it to my room he said "all okay you can go have breakfast" while i was inside the restaurant having breakfast he came over to me again in front of other guests and told me that i have to sign a certain receipt before i leave this he did in front of all other guests. it was completely awkward made me feel uncomfortable as if I won't pay for only a 80zt breakfast!? this he could do while i have had my breakfast at the time of leaving the restaurant at the desk.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Novotel Krakow City West. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Novotel Krakow City West. Enjoy the water!

    Is Novotel Krakow City West pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at Novotel Krakow City West?

    We found 26 amenities for this rental. This includes 24-hour front desk, business facilities, restaurant, concierge services, and free wifi/internet.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.