SUITES LAS FLORES BEACH MAZATLAN

The room was great and the staff was very friendly

Spectacular view. Superb front desk staff, Clean room & Maintenance staff are prompt to a problem. The food is expensive in comparison. The staff in the food area seem a little off, not working together, just looking after their own customers. The Life guards should both be fired. Overall the hotel seems to be not be keeping up with the necessary maintenance, it's like the owners don't care anymore. It is as if the owner is more interested in the cruise ship people who come in for a bit rather than their guests who are staying at the hotel. The fountain wall no longer works, the north pool never opened ect. Advise: find Life Guards who are willing to do the job they've been hired for before Las Flores is known for a drowning while 2 life guards sat around playing video games ect. You could do a no phone policy. Feb 14/26

Everything was great. Safes would be a great addition to rooms. Cruise ship people being able to come in get towels and use the pool was a bit annoying as they were not paying to stay there and they disregarded rules and went into both the pool and hot tub with sand all over their kids. Staff were great. Room was clean. Beds a little small and not comfortable but location and staff amazing. We will be back for sure.

WE LOVE THIS HOTEL AND HAVE BEEN COMING FOR MANY YEARS. IT IS NOT LIKE THE GLASS AND STEEL HOTEL LOOKS LIKE IT BELONGS IN LAS VEGAS. IT IS ONE OF THE ORIGINAL HOTELS IN THE GOLDEN ZONE AND FEELS LIKE MEXICO. THE STAFF, MANY OF WHICH HAVE BEEN THERE FOR DECADES, ARE GREAT. OCEAN FRONT OUTSIDE SEATING IN THE RESTAURANT FOR MEALS OR COCKTAILS IS PERFECT.