Villa Arabic House Pool & SPA, Marrakech

La piscine et l’accueil chaleureux

The property was very clean

NA

Where do I begin, this villa exceeded my expectations. It was modern and had plenty of space for everyone. All air conditioning were working, and we had smart TVs throughout the house. I was completely blown away by the level of service I received before and during my stay. All my questions that I asked before travelling were answered almost immediately by a man in the name of Illias. He really assured me in every way. He was always there for us during our stay and even suggested a few places for us to visit with our children. We had two ladies at the villa who were amazing, they were Soumaya and Maryam. They were there to prepare our food – which by the way was delicious! Authentic and mouthwatering Moroccan dishes. They went above and beyond to ensure our stay was 5 stars but I can assure you it felt like it was 10 stars. We also had a maintenance/security guard who was there everyday making sure everything was in working order and that our pool was cleaned daily. We were welcomed by a lady named Fatima who also arranged our hammam – which was fantastic. She was also there for any enquiries throughout our whole duration and a big plus point was that she was able to speak English fluently. I would recommend this villa to anyone who is looking for somewhere to stay with a group of friends or family. Once again, I would like to say a big thank you to Ilias, Maryam, Soumaya, Fatima and Khalid for making our trip for one to remember. Thank you!

Big house with lots of rooms

not clean, lots of ants all over. the staff is staying there with you even if you don’t want them and they are useless. bad service and bad location. the owners are living in a different place so the contact with them is by the staff or phone