Maria Salome

La limpieza y la ubicación en el centro de la ciudad

La recepción fue a distancia. No tuvimos problemas al ingresar pero si por algún motivo lo hubiéramos tenido no había nadie para ayudarnos.

Location!

I can’t stand renting rom at places that isn’t staffed. I try to avoid it but it doesn’t always mention in Booking. That is a shame!

La localización muy buena, al lado de la Plaza Mayor. La recepción excelente . La cama muy cómoda , la limpieza muy buena .

The location is excellent, close to Plaza Mayor and loaded with bars and restaurants that are hopping at the peak times (2-4pm and 8-11pm). In spanish you'd say tiene un ambientazo.

I was careful to book lodgings with air conditioning, because Spain in August, duh! My room was a fourth floor attic room - no problem, with the AC working of course. But then it died, and the last day (and night before) was a sweaty mess even with the fan they lent me. I didn't get what I paid for, so some kind of discount seems appropriate, right? When I made what I thought was a reasonable proposal to the manager via Whatsapp I was ignored. Hours later I happened to bump into her in the lobby, and she absolutely refused to concede anything, nor would she provide the owner's contact info after she claimed she was "unable to do anything else." She came up to the room to check things out and told me "It's not that hot." That's not the point - I purchased a room with air conditioning and only got that for part of my stay. Apparently there were a few other rooms in the same situation... seems like the owner, whoever s/he is, does a poor job of maintaining his/her property. You would think they'd have had a thorough maintenance done on the air conditioning units before the hottest months of the year, but I guess you make a few more euros waiting for guests to complain then keeping their money anyway. Forewarned is forearmed - if you decide to stay here, keep in mind any problems with your stay will be YOUR problems, not theirs.