Andakira Hotel - SHA Extra Plus

Every time I go back to Patong, I live in this hotel. Great location, comfortable, clean, quiet and excellent staff. Always friendly and exceeds expectations. Separately, I want to thank the guy from the reception named Mir 10110 and the girl, I didn't remember the name. Maybe Cun…

I didn't like the noisy neighbors, but the staff moved me to the other room, but unfortunately there are vacationers who don't worry about not making noise at night. This does not apply to the hotel. It's only about educating people.

Every thing was great

Andakira is a great value hotel! Very good staff. Excellent housekeeping staff (her name was Lucky). Room was also very good - very spacious, bathroom; drainage problem in the walk-in shower. Large bathroom with bathtub, twin basins and large shower.

Ice only available at a cost of 50 baht. Booked hotel car, having been informed it was a luxury sedan. Actual transport was an out-sourced aged van (although the driver was very competent and good). Shower drain was poor but not a great problem for us. No hot water in the bathroom basins...

Very nice pool, room was lovely

A Hotel ‘Factory’ — Guests Processed, Not Hosted We have stayed in four hotels on this trip, and the other three all received five-star reviews from me. They weren’t the best hotels in the world, but they showed care, attention, and a genuine effort to look after their guests — which is ultimately what hospitality is about. At each of those hotels, management actively enquired about our well-being and whether we needed anything during our stay. At this hotel, however, the experience was very different. Staff appeared largely disinterested, and communication was kept to an absolute minimum. We had carefully booked and paid in advance for two adults and one child. On arrival, we were immediately told that if we wanted a properly sized bed for our child, we would need to pay a significant additional fee. We were then informed that there was already an “extra bed” in the room — which turned out to be a 1.4m couch mattress, completely unsuitable for a child of nearly 1.5m tall. When we raised this, it was casually suggested that our child should simply sleep in our bed if there was a problem. This response showed a serious lack of care and empathy toward guests. As expected, our child could not use the provided “bed” and ended up sleeping with us. To make matters worse, after two days, housekeeping simply removed the child’s bedding altogether — despite the booking clearly being for three guests. The room itself was otherwise decent, and the main bed comfortable — but only for a couple. Again, it felt like the setup had not been thought through for actual guest needs. On arrival, we were also proudly handed a voucher for a “complimentary welcome drink.” However, when we went to redeem it, the barman barked at us and filled a glass with ice to the brim, adding no more than about 50ml of what tasted like purple sugar water. Rather than feeling welcomed, it felt like a box-ticking exercise. Breakfast was another disappointment.