RELSTAY - Porta Romana - Large Studio

It is in a very nice and safe area, well connected through public transportation, the AC is good, the host answers quickly and is helpful

It could have been cleaner, the duvet and pillows had stains, the shower was not cleaned properly, there could be a towel rack or hanger in the bathroom and some slippers

El alojamiento es fantástico. Tiene todas las comodidades que puedas imaginar ( cocina completa, aire acondicionado, baño amplio, lavadora, secador d pelo,etc). La comunicación con el anfitrión muy bien también. Se agradece encontrar lugares así de bien y a un precio bastante competitivo. A 5 min del metro puerto Roma.

Por poner un pero, seria la salida que es bastante temprana a las 10:00 para el cansancio de las visitas y las caminatas hay q madrugar, pero tampoco es un problema mayor.

The apartment fully met expectations. It was quite cozy, and there was no noise at night, which made it easy to get a good sleep. The location is excellent and very convenient. The hosts were always in touch and responded quickly to any questions.

Overall, the apartment was clean, but the bedding could be improved. The pillow had some visible stains, and the pillowcases looked quite worn (see photo). Apart from that, everything else was clean and well maintained.

Location was great. The place was clean (with slight smell). There was an iron

We were locked out then locked inside the apartment due to the operator. First night when we came the building door didn't work and we couldn't get inside, eventually we called the emergency number and waited for someone to open the building. They said, not out fault- malfunction and if this was the end of it I wouldn't have a problem. But then inside of the apartment they didn't leave us the tag to open the door so we got locked in and couldn't leave the apartment first night as we only at midnight to give us the tag. Two things frustrated me. Them trying to convince us that it's somehow the buildings fault that they forgot to give us the key. The other was that it unfair and insulting that they can make a rule- if you check out 2 hours later we will charge you an additional day. So what happens if I lose the first night of my weekend trip because of them ? Nothing, of course. They made us lose the first night, and didn't offer anything. Super frustrating .