RELSTAY - Porta Romana - Large Studio

The apartment fully met expectations. It was quite cozy, and there was no noise at night, which made it easy to get a good sleep. The location is excellent and very convenient. The hosts were always in touch and responded quickly to any questions.

Overall, the apartment was clean, but the bedding could be improved. The pillow had some visible stains, and the pillowcases looked quite worn (see photo). Apart from that, everything else was clean and well maintained.

Studio muito limpo, a cama extremamente confortável, a mais confortável entre os lugares que nos hospedamos nesta viagem. Gostei que era espaçoso e nos providenciaram tudo que era necessário para a nossa estadia. Eu também amei que tem um mercado bem grande na frente do prédio, super conveniente. O bonde da linha 9 também é super conveniente, me levou da estação de trem direto pra rua do apartamento.

O wifi não era bom, tivemos que usar os dados do nosso celular na maior parte do tempo.

Расположение от вокзала 3,7 км. Пешком - это 50 минут . Напротив расположен супермаркет, что было очень удобно . Рядом - трамваи , метро .

Были небольшие сложности с моментом заселения , но с нами быстро вышли на связь и объяснили , как открыть дверь . Потому что на видео, которое прислали немного это выглядит по-другому . Видео надо обновить . Было холодно , но кондиционер помещение быстро нагревал - единственный дискомфорт - это очень холодные полы. Было бы неплохо оставлять гостям одноразовые тапочки . Посудомоечная машина плохо работает - перемывала после нее посуду. Вида никакого красивого из этих аппаратов нет (это внутренний дворик кондоминимума ) . И не было ключа , чтобы спуститься и выкинуть мусор - приходилось выкидывать его за территорией дома. В остальном всё соответствовало фотографиям и описанию .

Location was great. The place was clean (with slight smell). There was an iron

We were locked out then locked inside the apartment due to the operator. First night when we came the building door didn't work and we couldn't get inside, eventually we called the emergency number and waited for someone to open the building. They said, not out fault- malfunction and if this was the end of it I wouldn't have a problem. But then inside of the apartment they didn't leave us the tag to open the door so we got locked in and couldn't leave the apartment first night as we only at midnight to give us the tag. Two things frustrated me. Them trying to convince us that it's somehow the buildings fault that they forgot to give us the key. The other was that it unfair and insulting that they can make a rule- if you check out 2 hours later we will charge you an additional day. So what happens if I lose the first night of my weekend trip because of them ? Nothing, of course. They made us lose the first night, and didn't offer anything. Super frustrating .