Elphinstone HomeShare

It was clean, good value for money

The room allocated was on the 3rd floor and were in our mid 60's

Location location location - excellent spot to stay! The room was clean Nice TV Nice bed Shared kitchen with washing machine/ fridge/ freezer Lovely host Natasha - good communication

The worst quality toilet paper going No soap/ shampoo/ conditioner No fan in the hot room No coffee Only 2 towels for 3 day stay (to be fair, you can wash and dry your own towels if needed)

Good location, nice bed and everything in the room.

Too much noise outside, bathroom constantly engaged.

It was in a central and nice place in Southsea. There was a TV in the room with internet access. The kitchen was well equipped. However, I'd never waste my money there again.

First of all, it was completely different than we expected. We booked the room for 19 nights and paid a good amount of money. However, this small room wasn't worth the price at all. The room was so small that we could not even place our luggage there properly. The second point is that hygiene isn't a familiar concept in this place. Our bed sheets were full of stains (some of them even looked like blood). The carpets were extremely dirty as well. We felt so uncomfortable sleeping in that bed and during the night we were woken up by the toilet flush since it was so loud. Furthermore, the flush could be just used every 10 minutes (we had to wait to flush again). After using the flush, we could hear the noise for almost half an hour. Another problem was the door lock which looked very old and was not secure, to be honest. Once we left the keys in the room and the door got locked. So we had to call the property owner and get a spare key. I would also like to talk about the issues we had with the owners. In the beginning, they seemed to be very nice and kind. However, we had to check out earlier than expected and one week before checking in we told the owner about that. We did not expect any refund from them, but they told us if we checked out earlier (we left 12 nights earlier) and if they found new renters, we could get a small refund. After checking out, we contacted them several times and even tried to change our check-out date on booking.com, so they could find new renters. However, they did not confirm the new check-out date, when booking.com asked them. They had found new renters for our reservation period, but they told us nobody was staying in our room, just because they didn't want to give us any refund. They profited twice and lied to us. In the end, they end up offering us a ridiculous amount of money, so we wouldn't bother them anymore.

lovely room well kept tidy and bright

price

Great location and excellent communication from our host.

Me gusto todo, lo recomiendo!