Impression Isla Mujeres by Secrets – Adults only – All Inclusive

Beautiful resort

My wife and I travel to resorts at least once a year expecting to spend ~$2.6k/head, but we splurged (~double) on this one for our honeymoon. We stayed at this one for 6 days/nights. Here's our honest review of this property. Service/Staff, 5/5: Unparalleled. We had access through WhatsApp to a personal butler that would help us with property information, events, and restaurant reservations. Never had a better service experience. Food, 2.5/5: We are not picky eaters; we have quite international palates. However, for the price we paid, the food was severely lacking quality. While it was possible to find gems of certain items at the restaurants, there was an inconsistency across dishes; meat being over/under-cooked was common. The best plate of pasta we had on the trip was at the airport as we left to go home. Entertainment/Events, 4/5: Great diversity of things to do at the resort included in your stay. Night life was an earlier crowd which is good if you're 30+. Accommodations, 5/5: We took the ocean-front view room with an outdoor hot tub. It was a clean room stocked with many of the things you'd expect to need and more. Obviously you'd end up with a different experience depending on your suite tier. No complaints here. Outdoors, 4/5: The main pool had a lot of debris in it at times and shade was a commodity, but this wasn't a deal breaker for us. We didn't explore the other pools much as the main pool's swim-up bar was our lifeline.

Staff is even more perfect than the environment, which makes it a complete stay

Best hotel we ever stayed! Gorgeous property with great different activities during the day to keep you entertained. Great food, great service... Thank you for the experience