Pestana Douro Riverside

Top rated by guests
Exterior view
Interior view
Restaurant
Lobby
Exterior view
Don't miss out! Price and availability may change
9.1 / 10.0
Outstanding(61 Ratings)

Hotel in Porto

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this hotel

At Pestana Douro Riverside, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at taxi offered by Pestana Douro Riverside simplify the organization of your excursions, tourist activities, and other adventures in Valbom. For guests with their own vehicle, parking facilities are provided.

Continuously receive the support you require through front desk amenities such as luggage storage. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Pestana Douro Riverside.

Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.

Accommodations come equipped with all the conveniences required for a restful night's slumber.

A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.

A few accommodations at Pestana Douro Riverside also include unique design elements like a balcony or terrace. A number of rooms feature cable TV for guest amusement and enjoyment.

In certain rooms, the hotel offers visitors access to a coffee or tea maker and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Pestana Douro Riverside, you can always indulge in a scrumptious meal on-site.

Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Pestana Douro Riverside, guests can take pleasure in the delightful recreational amenities provided for their entertainment.

At Pestana Douro Riverside, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.


Amenities at Pestana Douro Riverside

Free WiFi/internet
Free breakfast
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
WiFi/Internet
Parking Available
Laundry services
Family friendly
Cleaning products

Map of Porto


Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    9.1 / 10.0
    Outstanding(61 Ratings)
    9.6 / 10.0Outstanding·Oct 2025
    Excellent hotel, breakfast was amazing , the view was awesome. Would definitely stay there again.
    10.0 / 10.0Outstanding·Jul 2025
    非常好的度假酒店,就是到市区步行不可达
    9.6 / 10.0Outstanding·Jun 2025
    We loved our stay at Pestana. Comfortable spacious room, with views of the river. Loved the pool and gym facilities and excellent breakfast. Staff were friendly and helpful. Only downside is that location is a bit out of the way and not many amenities near the hotel to get snacks or essentials.
    6.4 / 10.0Average·Mar 2026
    No nosso segundo dia no Hotel tivemos uma experiência que certamente não esqueceremos. Fomos ao único restaurante do Hotel com nossa bebê de 5 meses, em um dia levemente chuvoso e ao chegar fomos recebidos pela funcionária Sofia que nos informou que apesar de ter apenas cerca de 40% das mesas ocupadas às 19h apenas poderia nos acomodar após 21h, visto que estava 100% com reservas. Perguntei se de alguma forma ela não poderia verificar se alguma das reservas não era para as 20h ou se talvez não poderia talvez acomodar alguma mesa adicional, visto que estávamos com um bebê e não conseguiria sair para procurar um restaurante na rua, agradeceria se o Hotel que eu estava acomodado pudesse fazer algo por mim e a resposta foi um simples não. Não havia nada que ela podia fazer por nós e absolutamente nada foi feito. O menu do room service é limitado e nem ao menos nos foi oferecido que pudéssemos perder algum prato do restaurante e nos fosse servido no quarto devido à situação. Ao sair do restaurante informei ao responsável pela recepção do ocorrido que tampouco me deu qualquer retorno. O descaso com a situação, a cara de deboche da tal funcionária Sofia com um restaurante com 60% de suas mesas vazias perante as diversas opções que ela poderia ter ao menos tentado ajudar um hóspede com uma criança de 5 meses no colo, fica claro que o hóspede não deve ser a prioridade desse hotel ou falta o mínimo do conceito de hospitalidade e bom senso. Essa funcionária em especial fez certamente nossa experiência extremamente desagradável e em um hotel que os funcionários não são treinados para que os hóspedes possam minimamente comer em seus restaurantes ou serem servidos de alguma forma dentro do próprio hotel, não há qualquer possibilidade de minha hospedagem ou retorno. Rede Pestana que preza pelo conforto e atendimento aos seus hóspedes deveria rever alguns de seus padrões de atendimento dessa unidade. Já fiquei em diversos hotéis da rede e o que passei com essa funcionária, não há qualquer explicação do nível do meu descontentamento e insatisfação. Espero receber um retorno do Hotel sobre esse desrespeito recebido. Repassarei esse meu descontentamento a todo meu setor corporativo para que chegue diretamente a rede Pestana e para que funcionárias com essa Sofia aprendam a tratam devidamente hóspedes e ainda mais um hóspede que simplesmente queria fazer uma rápida refeição e em hipótese alguma podia ser expulso de um restaurante com um bebê de 5 meses no colo em um dia levemente chuvoso. Falta de bom senso, de um treinamento e posterior a situação de minimamente de um pedido de desculpas.

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    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Pestana Douro Riverside. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Pestana Douro Riverside. Enjoy the water!

    Is Pestana Douro Riverside pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at Pestana Douro Riverside?

    We found 13 amenities for this rental. This includes free wifi/internet, free breakfast, air conditioning, pool, and non-smoking.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.


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