Marsh Farm Holiday Park

The caravan was very well-maintained and extremely clean. Staff were there to greet us on arrival and couldn’t do enough to ensure our stay was a pleasant one. The beds were comfy and we were provided with a travel cot for our toddler. The kitchen is reasonably well-equipped and modern. The site itself is small but, again, well-maintained and we felt safe knowing there was cctv directly facing our van. Overall, we were very pleased with our accommodation, particularly as the cost was very reasonable.

It is a bit of a walk into the centre, which wasn’t a problem for us as we drove in. Saying that, there are shops nearby and the Tesco supermarket is in walking distance. If I were to make a suggestion, it would be to possibly provide hand soap in the bathrooms and a tea towel in the kitchen.

Was warm Ample parking Good location close to the beach town pier Nice and quiet Excellent value for money Really impressed

To be honest it was all good nothing to dislike

Lovely caravan, had a problem with no gas, phoned the number provided and it was fixed straight away. Great service

Only a small problem but there was no toilet roll. Not a big deal there was a shop nearby

The automatic email re booking in told me to ring a phone number which on ringing informed me it was switched off. This happened for all of the week before staying. When we arrived having not been able to pay the damage deposit of £100 before arrival we had to wait for about 1+1/2 hours before someone helpful rang me and gave me the information over the phone. The office said it was open till 3 on Saturdays - we arrived at 20 to 3 to find it locked. I had left messages on every phone number listed on the office door before a gentleman in a car gave me a number to which I received a response at last.

The toilet seat in the ensuite had a broken lid part and swung on the ceramic seat if you tried to sit on it. I reported this and it was duly inspected and we were told a maintenance man would fit a new one.It was not done before we left. I made it very clear to the manager that it was broken when we arrived. So when we left I expected to receive the damage deposit in full. We left on May 30th and have not received it or any communication yet. I have waited till now to post the review. The park the caravan etc was no problem. But the problem on arrival was not my fault neither was the broken loo seat. The park was as expected so I cannot complain about the facilities.