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Holiday Inn Louisville Downtown by IHG

Top rated by guests

Bar (on property)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Hair dryer, towels, soap, shampoo

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Hair dryer, towels, soap, shampoo

8.2Excellent

(745 Ratings)

"Staff was great. Everything was clean "

Chris

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(745 Ratings)

Hotel in Jefferson County, KY

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a restaurant, near KFC Yum Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and conference space are onsite.
Holiday Inn Louisville Downtown by IHG offers 91 accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with satellite channels.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Amenities at Holiday Inn Louisville Downtown by IHG

Air conditioner

Internet / Wifi

Laundry

TV

Map of Jefferson County, KY

city location on map

Nearby attractions

Louisville Slugger Museum & Factory

Waterfront Park

Kentucky Derby Museum

Louisville Slugger Field

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.2Excellent

(745 Ratings)

"Staff was great. Everything was clean "

Chris

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(745 Ratings)

Hotel in Jefferson County, KY

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Jefferson County, KY

city location on map

Nearby attractions

Louisville Slugger Museum & Factory

Waterfront Park

Kentucky Derby Museum

Louisville Slugger Field

Available Rooms

About this hotel

Hotel with a restaurant, near KFC Yum Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and conference space are onsite.
Holiday Inn Louisville Downtown by IHG offers 91 accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with satellite channels.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Amenities

Air conditioner

Internet / Wifi

Laundry

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.2 / 10.0

Excellent(745 Ratings)

5.0 / 10.0

Staff was wonderful! Room was nice and very clean! Will stay again!

4.0 / 10.0

The restaurant in the basement was a nice option, like that they have laundry facilities but no way to get change (they are cashless), beds are nice, overall it’s fine for a quick trip in and out. Within walking distance to the emergency, rehab and heart hospitals.

5.0 / 10.0

Great rate and walkable to Bourbon row.

5.0 / 10.0

Clean Room, spacious, friendly staff.

1.0 / 10.0

There was a dirty sock in the closet and a roach that i had to kill on the wall.

3.0 / 10.0

The room was clean, but the halls were awful - the staff was friendly, but seriously had no idea how to check us in - I was charged 3x for a prepaid room - I am battling them now on the charges.A/C worked fine, we didn't eat breakfast at the hotel - The room was absolutely tiny, smaller than a bedroom. When asked they told me we had the biggest room. Maybe 12x12?

4.0 / 10.0

The staff were friendly. The location of the hotel to everything downtown was the best reason to stay at the hotel. The room was clean. The mini fridge in the room did not keep anything cold. THERE IS NO BAR. We were not told that at check in. But the hotel is close enough to other places to get food and drinks.

4.0 / 10.0

Clean room, comfortable bed.

1.0 / 10.0

The whole first floor REEKED of garbage and the first room we were put in had cockroaches in it

1.0 / 10.0

Hotel advertised bar and restaurant which there wasn't. Also had no free breakfast. Room wasn't ready after scheduled check in time had to leave and come back later when room became available. Rooms are really small the refrigerator in room wouldn't keep drinks cold and was on the Max setting.

2.0 / 10.0

It was OK you get what you pay for a room was very clean bed very comfortable. Couldn’t check in for two hours after a room not available. When finally got room was on the first floor on the street. Had people looking in the window because the shade wasn’t pulled all the way down not good for a solo female traveler Got wet walking around when it rained my own fault however tried to dry my clothing and there’s a $2.75 charge which is changed only the hotel does not have a change machine nor do they provide any cash services. They told me to go walk up the street and get changed at the gas station. This is not a good thing if you’re gonna provide a service at least have it accessible.

5.0 / 10.0

Excellent

5.0 / 10.0

room was quiet

3.0 / 10.0

The room was clean and conveniently located for what we had planned. The AC, however, wasn’t working properly. Our only option was to downgrade rooms from what we booked or have a complimentary breakfast, which we did not want. They said they would put a work order in to have it looked at while we were out. Came back at the end of the day and it still wasn’t working and our room was warm. Had the exact same conversation with no resolution. Very frustrating.

4.0 / 10.0

Overall it was a great stay. Two things I would like to say about the room. The bed frame had a piece of metal sticking out of both sides of the bed. It appeared to be made that way, but I don't think the mattress was the correct fit or vise versa. This posed a hazard. Both me and my partner bumped it with our chin. The other item was the toilet seat. It was lose and not fitted properly causing it to slide around.

5.0 / 10.0

Staff was great. The area had a lot of homeless roaming around, didn’t seem too safe.

4.0 / 10.0

Very friendly staff and nice clean rooms. Well situated in Louisville. Cannot comment on breakfast as we never went to down for it. Only thing I’d say is that parking is pretty limited at the hotel, although there is added parking at the Y not too far away.

1.0 / 10.0

My wife and I stayed at your property this past weekend, and I want to share our experience directly with you before posting a review. Our first room assignment was in unacceptable condition — it was filthy, and we immediately returned to the front desk to be reassigned. The second room was cleaner, but the air conditioning was not functioning. We reported this issue on Thursday afternoon. Maintenance visited Friday morning and only adjusted the vents, dismissing our concern despite the thermostat clearly reading 80 degrees after running all night. Throughout our stay, we repeatedly checked with the front desk for updates but were met with indifference. By Saturday, one staff member asked if we weren’t “just leaving in another day or two,” which only added to our frustration. We paid for a room with working air conditioning, and while I understand that things can break, it was the apathy and lack of ownership from your team that made the situation far worse. The service issues extended beyond the room. On Saturday morning, one of your staff members watched us head toward the breakfast area, only to laugh at us when we returned after finding it closed due to a kitchen issue. A simple sign or courteous explanation would have gone a long way. There are clear opportunities for improvement in both maintenance follow-up and staff training. I brought these concerns to IHG management in case they wanted to address privately before I shared my experience publicly. IHG declined.

3.0 / 10.0

The staff were a bit grumpy, says they have laundry facilities but they actually don’t! Room was fairly small as well.

1.0 / 10.0

Our room door wouldn’t open after several key cards and wouldn’t open with the master key. We were placed in another room, but it was a Queen, when I paid for a King suite. Upon checking out we were told to talk to the manager about a partial refund - she said she knew nothing about it and they won’t get a refund due to “all the rooms being priced the same because of the festival”, however, I booked the room 10months prior so that’s not valid.

1.0 / 10.0

Horrible

5.0 / 10.0

Visiting bourbon distilleries in Louisville. Hotel was situated in downtown area. Convenient location close to “whiskey row” and Fourth Street Live ( entertainment area) Devonte in the restaurant ( working it by himself) was awesome!!

4.0 / 10.0

Nice people, nice hotel, good location.

5.0 / 10.0

Lovely interaction with reception upon check-in and checkout. We did notice some plugs not working during our stay but luckily we always travel with a power strip.

8.0 / 10.0

The hotel was nice, the surrounding areas around made me feel a bit uncomfortable.

5.0 / 10.0

It was easy to find , great location. The staff was very friendly and the rooms were just as advertised. Loved my stay . It was my anniversary and i would definitely be back .

10.0 / 10.0

Staff was great. Everything was clean

10.0 / 10.0

Thank you Qua for your warm welcome, excellent and efficient check in and providing places to visit and eateries in the Louisville downtown near hotel. Rooms are clean and equipped with everything you need.i highly recommend the hotel. Hotel is 10 mins from airport.

8.0 / 10.0

was good

10.0 / 10.0

Parking lot is small. Clean and the staff is great. Can walk to downtown in 10 min. Good location.

8.0 / 10.0

Comfortable

8.0 / 10.0

The room was really nice except for the musty smell.

8.0 / 10.0

Our room was near the lobby and a bit loud!

8.0 / 10.0

Staff were very friendly and understanding. Breakfast was delicious and the service top notch. Biggest letdown: parking. It cost $17.00 and was a first-come basis without enough room for everyone; I had a space for a few hours, but I had to park on the street when I returned (10 PM) from an outting.

5.0 / 10.0

The front desk staff were full of smiles and kindness. The breakfast chef was respectful and cheerful but serving all alone, he still kicked ass! The food was perfect and loved the decor too inside room and lobby! I loved location too See you next time

8.0 / 10.0

Breakfast was expensive

10.0 / 10.0

Stayed here as it was significantly cheaper than the conferences hotel. Saved $700 over 3 nights for a simple 4 minute walk. Very good, clean hotel

10.0 / 10.0

I stayed here for one night for a concert in town. Check-in was quick and easy and the staff member was friendly. I parked in the small lot behind the hotel which was $18 for my stay. I wasn’t aware of the parking fee when I booked the hotel but it wasn’t an outrageous fee so I’m not upset about it. My room was clean, comfortable, and very quiet. The AC worked great and kept the room cool despite the hot day. I’m very pleased with my experience!

5.0 / 10.0

They have the most comfortable beds I’ve had at a hotel in a very long time! Which being there for a Dr’s appt makes all the difference! We were only a couple blocks away from my appt, so the location was very convenient as well. The lady at the front desk was really nice with a great smile! She was very helpful in answering any questions I had & gave great food suggestions. It was a great stay & I’ll be staying there for every follow up appt in the future!💜

6.0 / 10.0

Nice location

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