Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a full-sized refrigerator/freezer, as well as an oven and free WiFi. Other amenities include towels, an electric kettle, kitchenware and utensils, and a toaster.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a full-sized refrigerator/freezer, as well as an oven and free WiFi. Other amenities include towels, an electric kettle, kitchenware and utensils, and a toaster.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
Ratings and reviews
8.4 / 10.0
Excellent(67 Ratings)
3.0 / 10.0
There were no keys when we checked in.
These were eventually brought over from a different venue. The property we booked was meant to be a 2 bedroom apartment with an ensuite bathroom. There was no ensuite bathroom.
The property had terrible smells from the previous occupants. While the offer of several air freshners helped. We would have expected a cleaner, fresher apartment.
5.0 / 10.0
Nice apartment in great location to the city centre and waterfront
10.0 / 10.0
great location, ease of communications with hosts
5.0 / 10.0
Absolutely perfect. I’ve stayed here several times. Perfect for all amenities, city centre on your doorstep. Virtually everything you could need inside the apartment, from cooking facilities to washing machine. A home from home!
8.0 / 10.0
Very easy to get to and staff easy to contact if needed.
6.0 / 10.0
Photo on expida don't represent or correct to apt type
I booked a 1 bedroom which shows having a bath ,only two bed rooms have bath
Happystay we're very slow to resolve and charge me extra £40 pounds to move in to a damaged two bed room apartment
Bin was dented and mirror broken and some items were missing from cupboards
Apt was clean thou but some of the stuff needs replacing ie bins couches and some essential kitchen items
5.0 / 10.0
Great location, spacious property with everything you could possibly want in a home away from home.
10.0 / 10.0
Great spot very clean nice rooms great location. Would 💯 recommend. Only minor issue was figuring out how to turn on hot water which they helped so 5 stars..
5.0 / 10.0
Excellent apartment, very clean and great location
10.0 / 10.0
Great Location close to Bars-Restaurant-Shops
5.0 / 10.0
Great apartement, huge and spacious. Fantastic area, cafees and restaurants just outside. Recomended. Good communication with the happydays appartments, and pluss for them having a 24/7 reception just some streets down.
4.0 / 10.0
Our original accommodation was unavailable due to a water leak but we got no notice from the hotel, who had to scramble to get us accommodation in the main hotel for 1 night and then in an alternative apartment for 2 nights. It broke our stay and was very inconvenient. Unfortunately the noise levels in both alternate places was appalling. Loud music from the local, pubs blaring until 3am in the morning. No idea why Liverpool City allows this.
8.0 / 10.0
Lovely property and very spacious. Comfortable beds . The only two issues were I asked that the heating be on before we arrived ( but it was not ) so the place took a couple of hours to warm up and the apartment was locked ( check in said it would be unlocked ) so we had to wait for 15 minutes until someone came with a key. However, The Queen Suite is really nice and we would definitely stay again
10.0 / 10.0
Great stay.
4.0 / 10.0
Overall a really nice property. Very spacious and it was very clean. Location is great. Lacks a bit of coziness with the excess of white walls and lack of natural light.
Room for improvement - the sofa bed in the living room only comfortably seats 3 people- we were a party of 5 so two were sitting on dining chairs. It’s also not suitable as a bed for 2 people. It’s very uncomfortable as a sofa bed with the line down the middle and not very stable. My 7 and 13 year old struggled on it so adults certainly would. A large corner sofa with opened into a solid double bed would be much better.
The bedding in general was poor quality in particular the thin sheets and absolutely awful pillows. One pillow each that was far too thin and small for the cases!!
Other than that we enjoyed our stay. Apartment was well equipped with kitchen needs and good bathrooms. Super central location.
6.0 / 10.0
While it is listed as luxury, far from it, there for just under 2 wks, 7 coat hangers for 2 bedrooms, had to email to get a broom, trash bags, but they were quick. Again Happy Days does not know how to stock a kitchen, no serving spoons, spatula, bottle, can or wine opener, or mixing bowls or spoons. Nice selection of knives and glasses. A large frying pan, grater, double boiler, no lid and a small cover sauce pan, and measuring cup. Sofa was in an awkward position so only on person could sit to watch tv and we had to use the single duvet to cover the wood braces that were coming through. Location was everything, easy train access, shopping and close to Liverpool One.
4.0 / 10.0
The property was well located to dining, pubs and the waterfront yet was tucked away from the crowds. A lovely coffee house was next door. The apartment was clean and spacious with a full kitchen. Unfortunately, the lift failed and trapped some guests early one morning. The fire alarm was triggered and the guests eventually released. However, the alarm continued intermittently over the weekend making sleeping difficult. The owner/manager did not explain to patrons what was going on with the alarm so people were unsure of their safety and he was dismissive when approached. The outside lights shone into the bedrooms and the blinds were inadequate to block the light making sleep difficult. The Netflix did not work nor was there sufficient toilet paper.
2.0 / 10.0
The property is in deplorable condition with filthy carpets, holes in the kitchen wall, smelled like cat urine, visible animal droppings and dirt on the hall floor. It was so terrible we refused to stay even one night.
5.0 / 10.0
Loved this apartment so diffrent to anywhere els and the little ally with coffe shops is so quaint and the location is perfect to get to Mathew st the shops and Albert dock..we will be staying again.. only thing is its a little noisy in the morning but to be expected being in the city centre its waa quiet at night tho..
10.0 / 10.0
Spacious and clean. Great location.
4.0 / 10.0
Did not receive any check-in information from hotels.com but after we called a number listed on a sign outside we could pick-up a code at a nearby hotel without any problems. Staff was friendly and helpful.
Pros:Very clean and spacious. Fantastic location with restaurants steps away and very short walk to many of the most interesting sights.
Cons: Lift was not working when we arrived and still wasn't working when we left 5 days later, which was inconvenient since we were travelling with 3 kids, thereof 2 using strollers, and the apartment was on the 2nd floor.
The rooms were extremely bright, the curtains did not fit the windows and there were lights right outside the windows that lit up the rooms, so it wasn't even dark after sunset.
For a stay with young kids the apartment needs to be baby-proofed (the dining table is for example a glass table with sharp corners and there are sharp corners on heaters). It would be helpful to add smaller dishes and glasses, and baby cribs and high chairs. And to have a lift that can be used.
However, we would probably stay again if not travelling with kids. The location was certainly fantastic and everything was clean.
5.0 / 10.0
Family/friends trip to Liverpool, was great. Queen Ave appts were fantastic, lovely old building, central to everything. Communication was fab, explained code, check in/out details, parking fee refunded following day, security deposit also refunded, great service all round
10.0 / 10.0
Great digs. Best location
4.0 / 10.0
I stayed for a short break during the week to discover some of the highlights of Liverpool.
16 Queen Avenue is a great location. There are lots of bars, restaurants and shops nearby, and the Albert Docks and Liverpool One are just a ten minute walk away.
The apartment was clean and spacious and we felt safe and secure.
3.0 / 10.0
Locked out of the building on arrival with no details of where to get keys or codes to enter building.
5.0 / 10.0
The apartments are ideally placed tucked away in a courtyard but minutes from everywhere . The apartments had everything you would need , the only negative was we could work the heating and couldn’t find any instructions and with such high ceilings it was cold.
5.0 / 10.0
Good vlean apartment very close to city centre. Easy to find
4.0 / 10.0
We were relocated to Lord Street. Only found out the day before. Tried to deny included parking. Still have to reclaim the almost £40.
Apartment was good, location very good. No extraction in the bathroom on the hottest day of the year made it almost unbearable. Having said all that, good value for money, well appointed, quiet given city centre location and will definitely use again.
2.0 / 10.0
Great location, clean tidy apartment, comfy beds, good facilities. Communication before and after was poor: had to request check in details several times, i phoned them twoce and theyd phoned me once and i still wasn't sent check in directions until i was 1 hr away and had requested them for 4th time. At this point i was then told about the deposit for the 1st time (in 3rd conversation with apartment management) and had to stop my car to pay it online so i could get the directions. Directions then were good and apartment great location. Says free parking with apartment but you have to pay for parking in a regular nearby car park then claim it back. But when i was there the machine wouldn't give a receipt so i couldn't claim it back. Took long time and lots of nagging messages to get my deposit back. But I did get it back in full eventually. I'd like to stay in this apartment again, I'd recommend the actual apartments. But I'm not sure I would book again because of the disorganised (though admitedly very friendly) management.
4.0 / 10.0
Great location, clean tidy apartment, comfy beds, good facilities. Communication before and after was poor: had to request check in details several times, i phoned them twoce and theyd phoned me once and i still wasn't sent check in directions until i was 1 hr away and had requested them for 4th time. At this point i was then told about the deposit for the 1st time (in 3rd conversation with apartment management) and had to stop my car to pay it online so i could get the directions. Directions then were good and apartment great location. Says free parking with apartment but you have to pay for parking in a regular nearby car park then claim it back. But when i was there the machine wouldn't give a receipt so i couldn't claim it back. Took long time and lots of nagging messages to get my deposit back. But I did get it back in full eventually. I'd like to stay in this apartment again, I'd recommend the actual apartments. But I'm not sure I would book again because of the disorganised (though admitedly very friendly) management.
2.0 / 10.0
The apartment was OK and served it's purpose but would likely not be going back. Whilst they were happy to help with a travel cot i would not call the apartments family friendly, especially if you have a pram due to the stairs you have to take to get to the room, even though there is a lift to your floor, there are more stairs after that.
The apartment was relativley clean but could be better, a radiator was hanging off the wall, urine stains under one of the toilet seats and dirty skirting boards, not the end of the world but certainly not ideal either.
Overall the price was really good, however, we werent made aware of a security depsoit needed until we were an hour away and was being told it was needed before i could check in, not sure if this is down to hotels.com or not but would have been good if this was clear up front.
Probably ideal for a weekend away with friends, but not ideal for a family with prams etc.
1.5 / 10.0
The apartment was OK and served it's purpose but would likely not be going back. Whilst they were happy to help with a travel cot i would not call the apartments family friendly, especially if you have a pram due to the stairs you have to take to get to the room, even though there is a lift to your floor, there are more stairs after that. The apartment was relativley clean but could be better, a radiator was hanging off the wall, urine stains under one of the toilet seats and dirty skirting boards, not the end of the world but certainly not ideal either. Overall the price was really good, however, we werent made aware of a security depsoit needed until we were an hour away and was being told it was needed before i could check in, not sure if this is down to hotels.com or not but would have been good if this was clear up front. Probably ideal for a weekend away with friends, but not ideal for a family with prams etc.
8.0 / 10.0
All good
4.0 / 10.0
All good
1.0 / 10.0
DONT STAY HERE! NOISEY AND CHEAP!
We had 4 hours disturbed sleep, worst nights sleep EVER in a hotel, and I have stayed in £5 hostels in asia!
The windows are paper thin, and didn’t make a difference open/closed, could here everyones conversation in the street (despite being on third floor) , and seagulls screaming constantly from 5am. Blinds did nothing so bright in room, the room was described as “luxury” but everything felt very cheap, and the sofa was so uncomfortable. There wasn’t a big mirror/place for makeup- everything in the room felt cheap, missing essentials like shower gel and fan, basic things! Blonde hairs everywhere on sofa and kitchen! The communication about parking was not clear, have to check into room to get car park card,this was communicated after we arrived!! The room was not good enough for sleeping no soundproofing, or darkness! come here if you don’t like sleep!! we had to spend the day so tired, and we even left a day early as we couldn’t bare another night in there!
customer service also terrible,said they would call then didn’t after two days, then after me constantly persisting they refunded a random £50 when it was more than this! so basically come here if u don’t want to sleep, and have an uncomfortable cheap room and bad customer service!
TERRIBLE!
0.5 / 10.0
DONT STAY HERE! NOISEY AND CHEAP!We had 4 hours disturbed sleep, worst nights sleep EVER in a hotel, and I have stayed in £5 hostels in asia!The windows are paper thin, and didn’t make a difference open/closed, could here everyones conversation in the street (despite being on third floor) , and seagulls screaming constantly from 5am. Blinds did nothing so bright in room, the room was described as “luxury” but everything felt very cheap, and the sofa was so uncomfortable. There wasn’t a big mirror/place for makeup- everything in the room felt cheap, missing essentials like shower gel and fan, basic things! Blonde hairs everywhere on sofa and kitchen! The communication about parking was not clear, have to check into room to get car park card,this was communicated after we arrived!! The room was not good enough for sleeping no soundproofing, or darkness! come here if you don’t like sleep!! we had to spend the day so tired, and we even left a day early as we couldn’t bare another night in there!customer service also terrible,said they would call then didn’t after two days, then after me constantly persisting they refunded a random £50 when it was more than this! so basically come here if u don’t want to sleep, and have an uncomfortable cheap room and bad customer service! TERRIBLE!
2.5 / 10.0
Perfect location and perfect apartment
3.0 / 10.0
Perfect location and perfect apartment
2.0 / 10.0
Check in was late as property wasn’t ready, had to go out and come back an hour or so later, wasn’t the cleanest unfortunately. The guy was apologetic about late check in which was fine, however they offered us a round of drinks on them but we didn’t receive the money. Little communication about check in/check out. Luckily the cleaner was still there when we arrived and just told us to take the key. On a whole the apartment was fine for what we needed as we weren’t in it much.
2.0 / 10.0
Check in was late as property wasn’t ready, had to go out and come back an hour or so later, wasn’t the cleanest unfortunately. The guy was apologetic about late check in which was fine, however they offered us a round of drinks on them but we didn’t receive the money. Little communication about check in/check out. Luckily the cleaner was still there when we arrived and just told us to take the key. On a whole the apartment was fine for what we needed as we weren’t in it much.
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at 16 Queen Avenue. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is 16 Queen Avenue pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at 16 Queen Avenue?
We found 5 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, laundry, tv, and free parking.
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