Hotel in West Java
3-Star Hotel
Reasons to book
Well priced for this locationPriced under area average
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Includes essentialsWiFi/Internet, Air conditioning, Pool and more
About this hotel
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services, and 24-hour room service.
Change of towels is available on request.
Ramada by Wyndham Serpong offers 93 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.
Recreational amenities at the hotel include an outdoor pool.
Change of towels is available on request.
Ramada by Wyndham Serpong offers 93 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Amenities at Ramada by Wyndham Serpong
Restaurant
Air conditioning
Pool
Non-smoking
Bathroom
Coffee/tea maker
Bar
Spa
WiFi/Internet
No pets allowed
Kettle
Family friendly
Ironing facilities
Free toiletries
Towels
Safe
Desk
Map of West Java
Available Rooms
Ratings and reviews
10 / 10Outstanding·May 2024
Very satisfied
8 / 10Excellent·Apr 2023
I visit Indonesia on a regular basis now because I have a fiancé and plan to retire there soon. The routine is to meet my gal in Jakarta, spend a few days then travel around before returning to Jakarta for a few more before I depart. This is the first time I rebooked the same place because we did like it there. I realized that I had over booked by 1 day and asked for a refund on 1 day but they declined. I would have understood if it was during peak season, but it wasn’t and they were not really inconvenienced.
I would have made the refund as a gesture of good will, knowing the value of good customer service. I am not saying that I won’t return but if there is a choice to be made, I will remember. It’s a good hotel but I think they could rethink policy considering customer loyalty.
8 / 10Excellent·Oct 2022
Good quality for the price but improvments are required. Paint needs to be redone on the walls, bathroom is so tiny for the size of that room. A little bigger would have been great since our room was quite big.
5 / 10·Sep 2024
The staff made up for the fact the hotel building is a bit dated. Very clean, fantastic breakfast, close to Serpong train station and newer/modern Aeon Mall BSD City. Special thanks to Yudi, Edy, Dina, Asya and Rahmat and the rest of the staff that I didn't get names. Very professional and well managed. Thank you for 6 nights, would book again.
$$$$
7Good
(14 Ratings)
"Very satisfied "
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