Yusakaso

Excellent service from staff, excellent breakfasts and dinners, beautiful outdoor onsen.

We had the same staff member for our entire stay and she was outstanding. She was so helpful. This was a feature with all staff we encountered on our stay. The stay and facilities were a true onsen and a must do experience in Japan. Hakone has many onsens. When we return we would not hesitate to stay here again.

The hospitality at Yusakaso was absolutely stellar. Extremely clean, gracious staff, delicious presentable breakfast and dinner served in-room. The Japanese-style bed was comfortable, and my room was spacious. There is one outdoor mixed-gender onsen which becomes women-only from 20:00-21:00 (8-9pm) and two indoor onsens for women-only and two for men-only. Each day, guests can reserve the private onsen for 30 minutes. There are 3 hotel rooms with private open-air onsens. Please note the hotel rooms without private onsens do not include showers, so you will need to shower in the shared gendered shower rooms. (You use these same showers before getting into the onsen.) The hotel was easy to locate. It is a 16 minute walk up-hill from Hakone-Yumoto station. I would recommend bringing only light luggage if possible. There is a bus that takes passengers from the hotel to the train station at 9:40am for 200¥. The hotel provides mosquito repellent machines, make sure you use them if you are susceptible. My first night I was bit all over my face and arms before learning about the machine. Overall, I had the most wonderful and relaxing stay at Yusakaso. My experience was very needed after surviving the rush of Tokyo!

Meals were delicious