Villa Saffron Seminyak Bali by Exotiq

The Villa Saffron is large, but a bit old. On the first day of our arrival, we couldn't sleep at all because our bed was covered in tiny ants that bit us from head to toe, plus all the bed linens smelled terrible. The next day, no one came to clean, nothing changed, and the second night was the same story. Finally, after two terrible nights, they gave us another room upstairs where we could sleep. We couldn’t leave the villa for two days because the front door wouldn't close, and they fixed it after complain.The towels were too old to use. There were never any bottles of water, as stated in the description. There is no coffee machine. The villa is beautiful and large, but everything needs to be freshened up a bit.I texted to Expedia customer service on the very first day with all my complaints and wanted to move to a hotel. But since the payment is non-refundable, we stayed at the villa.