"The apartment was very comfortable and spacious and had all we needed for a 4-night stay. The location was perfect - a fairly short walk from the station (15 mins), lovely area for just wandering, and..."
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and a stovetop, as well as a dishwasher and free WiFi. Other amenities include laundry facilities, towels, a DVD player, and an electric kettle.
Amenities at Forenom Serviced Apartments Helsinki Kruununhaka
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
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Top rated by guests
8.6Excellent
(393 Ratings)
"The apartment was very comfortable and spacious and had all we needed for a 4-night stay. The location was perfect - a fairly short walk from the station (15 mins), lovely area for just wandering, and..."
While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and a stovetop, as well as a dishwasher and free WiFi. Other amenities include laundry facilities, towels, a DVD player, and an electric kettle.
Amenities
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Laundry
Dishwasher
TV
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
Ratings and reviews
8.6 / 10.0
Excellent(393 Ratings)
5.0 / 10.0
All went nice and smooth
Apartmen was nice and clean.
5.0 / 10.0
We (2 adults and 2 kids) very much enjoyed our stay at this place which was clean and very convenient to getting to the main sites in Helsinki nearby. Access to Hakaniemi was also a big plus. Would definitely stay here again.
2.0 / 10.0
The beds were so bad we had to sleep on the floor like it was a camping trip from hell. The internet never worked, not even for a second, no matter how many times we complained. This place is a disgrace, a total scam for the price they charge. I wouldn’t recommend this hotel even to my worst enemy.
5.0 / 10.0
It was a Eurooean 2 bed apartment. The porblem we didnt like is goig though 1 bedroom going to a an area with a murphy bed. That was just a partial curtain between the 2 which didnt give any privacy. Also ther were doors that hit each other in tge entry. 2 of them coujd becremoved soyou dont smack yoir fingers.
6.0 / 10.0
I like these sort of stays, and used Forenom in other cities. This one is in an block, it looks a bit tired outside, and you need to make sure to recognise that there are 3 different blocks of rooms, A, B, and C, and your room will be described as 15B or 34C and access is only through the relevant door.
My apartment was nice, plenty of space and comfortable. It was a little grubby in places, the outside area needed a proper mop, and it was dusty in places. Nothing horrible, but a long way from a 5 star review.
4.0 / 10.0
The property itself was clean and comfortable in a quiet area, but customer service was terrible.
Poor communication and they didn’t even take care of the problem right away. It took three days for them to deal with my issue and it was only a day before my checkout. They gave no apologies or didn’t offer refunds whatsoever.
I was so stressed out.
2.0 / 10.0
Uncomfortable beds, bend mattress and very thin pillows. Also windy windows. I have reported them but not answered when i asked about luggage storage and priblem beds.
3.0 / 10.0
Big room and the building has sauna facilities which is a surprise, sadly we do not have time to enjoy that. Efficient CS and helpful staff. Since I booked from Hotels.com, it is misleading that it is a hotel and we thought it would have a front desk to keep our luggages. However, the staff there was helpful and CS was easy to contact and helped us to solve the problem immediately.
3.0 / 10.0
The elevator only gets you to the 4th floor so if you’re staying on the 5th you have to take the stairs with all your luggage
8.0 / 10.0
Great location. Very quite. Simple room, good to sleep.
The reason I am not giving it a higher rating is because the bathroom stank of sewer. Might have been one of the drains (p-trap not filled anymore?), as the bathroom itself was very clean, but this should have been caught by maintenance.
10.0 / 10.0
The apartment was very comfortable and spacious and had all we needed for a 4-night stay. The location was perfect - a fairly short walk from the station (15 mins), lovely area for just wandering, and a 10 minute walk to major attractions like Helsinki Cathedral. Really enjoyed our stay there and would stay again.
4.0 / 10.0
The place it's nice (although the entrance door slams violently and makes noise in the night). The appartments are conveniently located in city centre, you don't get keys but codes to go in.it was quite a pitty that the communication with the facility managment was so impersonal and that their answer at least was delayed of 24, so that it was not possible to solve small issues, for example with the dish washing machine.
2.0 / 10.0
I enjoyed the helsinki area. Apartments were clean inside and lovely decorated. However, on my final night in apartment I was broken into my apartment by armed burglar who had got into apartment and cut wires and managed to do it at ease. I was confronted by an intruder at 2am in my apartment in pitch black. Lucky he ran out of the door and into the corridor and I then had to wait for police to come. The police contact forenom who wanted me to stay in same complex where I just been broken into for the last night, I then left and stay in the Hilton in helskini airport. The police said the security for the apartments was not safe and I should claim compensation, despite reaching out to forenom twice they have not answered my despite. So stay here at your own risk.
2.0 / 10.0
Former rental flats re-furbished as aparthotel. Unfortunately the quality of furnishings or maintenance appear not to be up to hotel standards. On arrival I found that the beds were badly sacking - the springs had given up. The bathroom had a strong smell of mould and the sink leaked so that when washing hands, you got your socks wet. In the kitchen, the tap was broken and only gave hot water - drinking water had to be taken from the bathroom. The toaster did not work. The kitchen cupboards were worn and untidy. Calling the customer service, I was offered a change of room, but on checking that out I found it to have similar issues so decided to wait until next day, when maintenance would fix them. A very helpful janitor did turn up next morning (after a very badly slept night!), bringing new beds and fixing the bathroom leak, but he could not fix the kitchen tap - he let slip that the issues had been reported before but apparently repairs had fallen in the cracks. A week later, a plumber turned up to fix the kitchen tap but I was already leaving then.
4.0 / 10.0
Nothing to complain about. Good location, nice simple accomodation with all the neccessaries and self checkin.
Before arrival it was needed to do the online verification of my ID document.
1.0 / 10.0
This place is a scam. we arrived 30 minutes early and they tried to extort money out of us to come in from the cold (-17C). Room did not have beds as listed and main bed had no sheets! They refused to bring sheets after 4 hours waiting, so we had to leave and find somewhere else.
The room was filthy. for some reason the washing machine was jammed in the shower!?
See photos of state of this place, do not book!!!
4.0 / 10.0
The property is conveniently located. Very calm neighborhood. All necessities in the apartment for cooking etc. Bed was uncomfortably soft and needs to be renewed.
5.0 / 10.0
Excellent location and apartment, had some problems getting the keycode but was resolved after a couple of phonecalls. Besides that warmly recommended
5.0 / 10.0
The place was great, very much like home. Very clean, quiet and an excellent location.
There was couple little things like a nob missing from the kitchen trash cabinet and the beds could have been a bit better. Also, even though it says in the description, there wasn't a DVD player in the room (and never had been according to the customer service) but I would guess there's not so many people to whom that would be a much needed device anymore.
But overall we had a very nice stay.
5.0 / 10.0
Great spot and very convenient for groceries and small cafes. My only complaint is I found the heat in the building very low. It was very cold throughout my stay but I did have enough blankets to keep warm. Otherwise, very happy with the place!
8.0 / 10.0
Conveniently located, easily accessible via public transport, in the heart of Helsinki, close to the central area and marina
8.0 / 10.0
Laundry and drying facilities, good location and access to public transport.
2.5 / 10.0
Very convenient, youll get a code to entry to the apartment by four and thats basically the check-in. Clean, modern and perfect if youre planning to cook while your stay. Neighbourhood is very nice and by a walking distance from nice spots in Helsinki. The only con is that theres no free parking anywhere nearby. Would totally recommend!
5.0 / 10.0
Very convenient, you'll get a code to entry to the apartment by four and that's basically the check-in. Clean, modern and perfect if you're planning to cook while your stay. Neighbourhood is very nice and by a walking distance from nice spots in Helsinki. The only con is that there's no free parking anywhere nearby. Would totally recommend!
8.0 / 10.0
This was exactly what we expected. It's value for money, close to the city. It was clean, I really liked the keypad entry as we arrived quite late. It served us very well, not a fancy place, but comfortable bed and pretty quiet.
4.0 / 10.0
This was exactly what we expected. Its value for money, close to the city. It was clean, I really liked the keypad entry as we arrived quite late. It served us very well, not a fancy place, but comfortable bed and pretty quiet.
10.0 / 10.0
Great location, well equipped, nice decor, very pleasant
4.0 / 10.0
The apartment is in a good location easy to locate but most of all its near to all interesting places
1.0 / 10.0
The property did not send key code to us in time, so we were unable to check in, we waited outside the property for more than one hour.We need to pay extra money to call IDD and time to talk to the property because there was a no front desk property. It was a terrible check in experience. Property location is very bad.
8.0 / 10.0
Near to the city centre. Accommodation was clean and comfortable.
5.0 / 10.0
I have stayed in this location before. It is very convenient when you need to get to the Central Railway Station or even the harbour - both are about 15 minute walk.
The apartments at this location are very comfortable - with new furniture - sofa, airmchairs, bed and a table with chairs. It's all very spacious, gets good natural light and it's all kept clean and modern. The only drawbacks were:
There was a broken chair which was however removed the very next day when I was out
The kitchen table didn't seem very stable - it moved a little bit when pressed. It should be replaced
I wasn't able to purchase early check-in online which would have helped as I was arriving about midday - however my code arrived in an e-mail an hour before my scheduled check-in which was helpful. The only downside was that it wasn't sent by text which I understand but as far as I remember, last time I could purchase by text
Overall, this is a very convenient and guaranteed quality stay. There also also amenities you can use in the building like sauna etc.
Last but not least - the heated towel rack in the bathroom was great and also the heated flooring. However, the shower curtain didn't leave much space. Shower wall would have been a better solution
I would definitely recommend this - especially considering hotels prices in Helsinki - this is definitely decent value for money!
2.5 / 10.0
I have stayed in this location before. It is very convenient when you need to get to the Central Railway Station or even the harbour - both are about 15 minute walk. The apartments at this location are very comfortable - with new furniture - sofa, airmchairs, bed and a table with chairs. It's all very spacious, gets good natural light and it's all kept clean and modern. The only drawbacks were:There was a broken chair which was however removed the very next day when I was outThe kitchen table didn't seem very stable - it moved a little bit when pressed. It should be replacedI wasn't able to purchase early check-in online which would have helped as I was arriving about midday - however my code arrived in an e-mail an hour before my scheduled check-in which was helpful. The only downside was that it wasn't sent by text which I understand but as far as I remember, last time I could purchase by textOverall, this is a very convenient and guaranteed quality stay. There also also amenities you can use in the building like sauna etc. Last but not least - the heated towel rack in the bathroom was great and also the heated flooring. However, the shower curtain didn't leave much space. Shower wall would have been a better solutionI would definitely recommend this - especially considering hotels prices in Helsinki - this is definitely decent value for money!
6.0 / 10.0
Location was good. My booking was changed without any information. The cooking utensils were not upto the mark. Heaters in any of the apartment were not working properly.
3.0 / 10.0
Not enough heating inside was very cold in winter month. Heating could be much better if fixed and mixed to be but they didn't. There was maybe +15C or +10C inside and cold air also from windows. This could be ok for summer but very cold in winter. Felt totally frozen. It would be possible to fix it if they would like to. Zero points for customer service.
3.0 / 10.0
The location of the Forenom Serviced Apartments Helsinki Kruununhaka is not close to the Central Rail Station, it may take 10 to 15 mins walking distance from the apartment to the Centaral Rail Station, but the amenity of this apartment is very comfortable, the neighborhoods are residential buildings, no annoying reatil shops arround, the the we still can have nearby supermarkets and tram stations within 5 mins walking distance of the apartment. The whole apartment building is clean, only the provded dinnerwear, such as dishes, cups and forks, are not clean enough, so it would be better to provide the washing tools and detergent. There is no on-site staff in the apartment building, so the guests need to serve themself, but overall I felt comfortable about stay in the Forenom Serviced Apartments Helsinki Kruununhaka.
8.0 / 10.0
I like the place quite and good location, clean and comfy but I don’t like no one there to welcome the guests and it’s hard to communicate by email or online coz it’s hard to get WiFi in the public but other than that I did enjoyed stayed in their hotel...thanks!
2.5 / 10.0
Hotel amenities & quality of service
2.5 / 10.0
I really wish I can stay longer. Next time in Helsinki, this will be my second home! It's away from city center but still close enough. And it's in residential area. Therefore, would have a feel of what locals do.
2.0 / 10.0
A spacious and clean apartment in a quite area. A good distance from the centre to walk but there is a tram stop nearby. The apartment had everything you need to a short stay over.
2.5 / 10.0
Very nice clean apartment with all you need and very close to city center
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Forenom Serviced Apartments Helsinki Kruununhaka. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Forenom Serviced Apartments Helsinki Kruununhaka pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Forenom Serviced Apartments Helsinki Kruununhaka?
We found 6 amenities for this rental. This includes pets allowed, kitchen or kitchenette, internet / wifi, laundry, and dishwasher.
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