Hotel Grand Ferdinand Vienna

Top marks to the staff on the 8th floor - very well looked after at breakfast, Perhaps to an Austrian five different colours of carrot for breakfast and a printed menu offering a variety of dishes, so long as you wanted eggs, is the norm...? The lack of clothes storage in the rooms wasn't helpful, and an explanation of the lighting system would have been useful; it appeared to be either "all on" or "all off".

Stayed 9 nights, room was warm couldn't get the air conditioning to work but we were able to get some air from the window which was nice. The room layout for two people is odd for getting ready. The room isn't set up for someone like me who wants to do some work, there is no chair or desk, just a bed and small bench, bed and pillow need upgrading, I don't ever say that on these reviews, but this is a nice hotel with really bad flat pillows and flat bed. We had some nice people friendly desk people, but one was really crabby, the desk helped us with cabs and valet service with our car which was very nice. We didn't eat there at all. Location is excellent, you can walk everywhere. There is a McDonalds on the corner. Not saying we wouldn't stay there again. Had a good time.

All the staff were friendly and helpful. The room was quiet and comfortable, although it would have been nice to have a drawer or two for storing clothes, etc. The location of the hotel is perfect as it is within easy walking distance of many museums, restaurants, shops and public transportation. The breakfast buffet is excellent with plenty of choices to suit any taste.

Rooms are tight but clean and stocked with Nespresso. Front desk staff was excellent and super helpful! They went above and beyond helping us check in for our flight.