WoodSpring Suites Columbus North I-270

Asked several times for room to be cleaned and it never happened

Good

The facility is really worn down. The walls and ceiling provided very little sound-proofing. Lots of loud residents above and around my round. I will never return to this property.

Did not clean my room the entire time I was there, dirty sheets dirty towels ran out of toiletries. Bad hospitality.

The tv never worked. The front desk personal were too kind and with an awesome disposition to help, unfortunately we couldn’t be able to watch a single channel on the tv. Also the WiFi service should be able to connect enough devices per reservation, and not just one (free) per room. The neighborhood around it feels very safe and you have a bus stop just 4 minutes walking.

Orchid is fantastic at the front desk - above & beyond any interactions I’ve ever had in the past while traveling!

The cabinet drawers were busted and missing the fronts in my room. There was no remote control so the TV could not be operated. By 11 o’clock at night there was no staff on the premises. No one answered the phone at the front desk either. I asked for a full refund and I’m hoping to get it.

I will not stay here again. Blind broke, had to put wash cloth on it so could not see in. Walls had gashes in it. Bathroom door had fist hole in it. No dishes, etc and was a kitchenette.

It took me over an hour to check in. I did not have a working remote for my room. Then my TV wouldn't work, because there wasn't a cable box. I asked him to switch me to another room they said they were full. Okay fine, no problem. I said well I really need a TV. If not I feel like I should have gotten some type of discount. He said he could have maintenance come in the next day and look at it. I reminded him that I was leaving in the morning but I would really like a TV for the night. So he said he would go try to find a cable box. He came back with a cable box he finally was able to get my TV working. Which by this time it was after 7:00. I had checked in around 6:00. There is missing front parts to the drawers in the kitchen. There was a roach in the bathroom. I took a picture of it and show the lady the next morning when I checked out and all she did was apologize.

Absolutely disgusting. Stains on the bedroom sheets, red stain on the rug that looks like blood, roaches in the room. Left the same night we got there. DO NOT GO HERE

Arrived to find that someone cancelled my booking. Then, had to wait to see if another room was available. After 40 minutes of giving front desk information. The computer "crashed" and I was asked to come back in about an hour or two. THAT, was not good. I return to finally get checked into a room at 7pm. ( intially, I arrived at 4:30) I wish I knew this hotel was an " extended stay" hotel. Never saw those words on the website. The place is located in a very nice area, which made me think the hotel would also be nice. Boy, was I wrong. Run down. People moving out. Marijuana smell. Cigarette stale smoke lingered in my room, the hall. Bed was a platform, unusaual for a hotel and uncomfortable. No food service, breakfast. No amenities what so ever. I was shocked coming from a Hotels.com hotel. Ive always had nice, clean amenity serviced hotels with them. TV didnt work. Young nice man at the front desk had to get a cable to connect it for me! My bathroom smelled like cigarette smoke coming from the sink. Yelling in the hall around 3am. Loud talking outside my window around 1am. Couldnt go back to sleep. That hotel has no business being in that nice area. Its deceptive. I do not recommend anyine staying here, unless you're desperate. Very unpleasant, surprising unknown details that were left out of the description on the web site.

This was a truly terrible experience. The hotel claimed that our reservation was canceled due to overbooking. We hadn’t received any prior communication, but they insisted they had already notified us via email. When I mentioned that I hadn’t received any email and asked to use the Wi-Fi to check my inbox, they even denied me access, saying I wasn’t a hotel guest. In desperation, I went to a nearby McDonald’s to use their Wi-Fi and booked another hotel through their website. Unfortunately, due to the last-minute reservation, we ended up staying at a worse hotel for the same price. I definitely won’t be booking this hotel again.

I made a reservation, and this is the second time that when I arrived, they told me they had no rooms at all and no one to clean for those who had a late checkout. They did not offer to provide any other accommodations. Reservations should not be accepted unless you have rooms available.

There nothing in kitchen to cook with or to eat with. You had to take the towels they provide down to front desk to exhange for new ones. They ask for your license plate number as well as they give a paper to hang in mirror, if that is not visable you will get towed regardless of your license plate.

Stay Away from this WoodS pring Suites - Columbus North! 1. This place is permeated with the smell of skunkweed marijuana. Stinks up your all you cloths, causes you to cough and burns your eyes at times. 2. Half of the lights in the room were burnt out; could hardly see in the sleeping area. 3. In the morning, no hot water in the sink. As I ran the water it started to flow out from under the sink across the floor. 4. In the kitchenette there was a draw missing; just a blank whole. 5. Several large bugs occupied the bathroom when we checked in. We checked out first thing in the morning; cutting our trip short.

I arrived around 1140pm to find that the front desk/check in closes at 11pm. There is no self check in available either. There was a sign hanging beside a phone that says to dial ### for after hours check in. I called 3x but no answer, then the phone rings back. I pick up and am told it's the manager on duty... He looked up my reservation and told me there were no rooms available and he already cancelled the reservation and I would not be charged. However 2 days later I noticed I was charged and called Hotels.com to ask to please get that fixed. It took 4 days total to get the refund. And if course I was not able to search for another room because by the time I left the woodspringit was after midnight.

Booked 2 rooms. Upon arrival was told that we only get one now bc they overbooked. I was never notified of this until we got there to check in. Meanwhile we frantically searched for other hotels but everything was booked. We had no where to go. Suddenly the front desk had a room available. The rooms are dirty, smell like smoke, there is evidence of drug use in the rooms. Needle marks all over, crack pipe burns on different things in the room. In the morning the entire building smelled of pesticide. No breakfest, no hairs dryer, no coffee pot, no ice box, no extra towels or toiletries, blanket stained, fooor filthy. Overall one of the worst hotels we’ve ever stayed in. The photos on the website are extremely deceptive as it must have been taken when the place was first built and never stayed in. Do not recommend.

I didn't get to stay here- they overbooked rooms and did not have a room for me upon arrival

Was great stay

Dead bugs on bathroom floor, drywall/paint peeling around the shower from water damage with mold all over it, mattresses extremely uncomfortable, room smelled damp and musty, hallways and elevator had a weird smell also. I understand you get what you pay for and this place was definitely on the cheaper side, but i still feel that some of these issues should have been addressed before booking a guest.

The place was great and easy to find

There was no coffee in the hotel. No coffee maker either. How can you have a hotel with no coffee?? No shampoo. I had to wash my hair with the bar of soap. Oh, and my hotel room had a faint odor of urine.

The first room they showed us was disheveled, and occupied by someone the night before. Never been cleaned! The second room reeked of urine. Finally after the :rd room (Smelled like feet) we just conceded, my wife cleaned the room herself. To top it off I was Supposed to get $31 back, still waiting to see that money. Steer clear of this ratchet extended stay. You can thank me later.

Not nice

Front enterance was gross room was dirty and did not even stay we walked out in seconds

The staff were nice and friendly. They did what could to accommodate without going outside of “company policies”.. But some of the policies of this company are absolutely horrible. This hotel should not be considered as an extended stay. An extended stay hotel should feel as “close to home” as possible. This was furthered from tht. We booked for 19 nights and I had to make an appointment to see my chiropractor immediately after. The most uncomfortable bed I have ever slept in. We had to beg for extra pillows because each bed is only allowed 2, and they were extremely flat. We had to bring dirty towels downstairs to the lobby twice per day. And once we told “We just gave you fresh towels yesterday.” Are we not allowed to wash our bodies twice per day? No dishes, pots, paper towel. No housekeeping. Just horrible overall. I will never stay at another WoodSpring ever. I could on and on about how dirty and horrible this hotel was.

outside of hotel, well kept. guy at the desk was friendly. room was meh. a bit tired. it's a 3 star at best. it was cheap. can't ask for too much.

Check-in took a while because we had to call for the only person working to come to the front desk. It took 10 minutes. Young man was very pleasant and processed quickly once he arrived to front desk. Room was basic, clean and a bit run down. It is what I expected at the price point.

Room sparse, no lamps, bed on 4 supports a foot off the floor (never have seen that at a hotel), blood stains on sheet, cigarette burns on comforter, cig stains on vanity in bathroom, room smelled like smoke (room was nonsmoking). Lobby small and secure – couldn’t get info hotel without room key (a weird feeling). Seems geared towards long term stays of temp workers for local projects.

The hotel overall was clean but our room still smelled like smoke and was in need of some repairs. There was no toilet paper at all in our bathroom. There was also not a staff person at the desk present just a phone number to call if we needed assistance. The front desk worker, when we encountered him was friendly. We also had several people in our group and all of us had issues in our rooms. It was all in all a strange experience.

Room la u out made I r seem empty

The stay wasn't bad...the staff was great and the area was really nice. The rooms could have been a little cleaner though.