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City Bay Palace Hotel

Top rated by guests
City Bay Palace Hotel Hotel in Laos
Interior view
Exterior view
Restaurant
Facilities
Don't miss out! Price and availability may change
8.2 / 10
Excellent(541 Ratings)

Hotel in Laos

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

City Bay Palace Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Hạ Long becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available.

During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.

At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the City Bay Palace Hotel with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.

Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.

For visitors wishing to smoke, designated smoking zones can be found. At City Bay Palace Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and blackout curtains for your convenience. A few accommodations within City Bay Palace Hotel offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day carefree at City Bay Palace Hotel, as complimentary breakfast is offered for your convenience.

Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.

At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Create unforgettable moments with your fellow voyagers just steps away, at hotel's bar and nightclub, for a delightful evening together. At City Bay Palace Hotel, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. City Bay Palace Hotel provides a superb assortment of leisure amenities for guests to enjoy.

During your stay, don't forget to allocate some moments to experience the readily available shoreline. Conclude your holiday perfectly with a visit to massage and salon on your final days.

Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Amenities at City Bay Palace Hotel

Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Non-smoking
Gym
Wheelchair accessible
Kitchen
WiFi/Internet
Parking Available
Laundry services
Family friendly
Contactless check-in/out
Cleaning products

Map of Laos

city location on map

Nearby attractions

Kuang Si Waterfall
340 mi
Wat Xiengthong
328 mi
Phousi Hill
328.5 mi
Manifa Elephant Camp
320.7 mi

Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.2 / 10
    Excellent(541 Ratings)
    8 / 10Excellent·Apr 2026
    Staffs are willing to help for any matters about the trip. Room is clean and tidy. If you stay at the high floor you will have a good view of Ha Long Bay.
    10 / 10Outstanding·Dec 2025
    Clean. Close to VinCom and Long Tien Temple. Geeat piano at the reception area but some keys are out of tune.
    10 / 10Outstanding·Jun 2025
    Чисто, локация, завтраки более менее норм. Единственное расстроило не дали позже выехать без доплаты, т.к. у нас автобус в 16:00, но это их право
    5.6 / 10·Jul 2025
    The staff claimed that we took one of their very old towels, but we didn't. The cleaning lady came and cleaned our room and took the towel but they said we took it. They wanted to charge us $8.00 (200,000 dongs). Breakfast was okay. Credit card machine was broken. Rooms were small or just okay.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at City Bay Palace Hotel. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is City Bay Palace Hotel pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at City Bay Palace Hotel?

    We found 14 amenities for this rental. This includes free wifi/internet, free breakfast, free parking, air conditioning, and non-smoking.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.