Ban Sainai Resort

The location of the resort was scenic and private but still a short walk from shops and restaurants. The pool area was very clean and easy to use. Staff went above and beyond, with food service, tuk tuk service and helping with general questions. Highly recommend!

Overall a good resort. However too many mosquitoes everywhere, from pool, restaurant and around the rooms.

Beautiful hotel, all staff are so lovely and helpful. Peaceful location but also easy access to main centre, bar, shops etc. this is an amazing hotel and our stay here was very memorable. Just one point that we didn’t realise until we got to the hotel, there is no alcohol sold at the property, but they don’t mind you bringing alcohol into the hotel if you want some with your meal etc.

Fab hotel with a different experience around the mountains and greenery.

Ban Sainai Resort was wonderful. The staff are very friendly and helpful and many speak English. The pool area and gym is very good and the view is spectacular. We enjoyed the family room. Thank you for a lovely visit in Ao Nang!

We had an amazing stay at Ban Sainai. Beautiful place and surroundings! The staff were superb. We can’t wait to come back!

Great stay at Krabi. I’ve been around the world. Focusing on breaches. This was by far my best stay in terms of accommodation. The design of the cottages/villas were awesome. If you have a family. They have family villas with separate rooms! We had the front outdoor kitchen. Tub. Hammock. And even the showers were nicely designed. Love this place. The front desk ensured great service. Always with a smile! Greeted with cold wet towel. Cold tea. Delicious. Pool was awesome. Restaurant/ breakfast buffet was delicious! They have shuttle daily for your convenience set distances around town. Love this place! My best ever stay!

amazing staff and food, jacuzzi was nice :)

Where do you even start with a review. This place is amazing with some of the nicest staff you are ever likely to meet.

Ban Sainai is a beautiful and peaceful stay for your vacation, it is very much surrounded by nature, perfect for resting after a beautiful day at the beach.

Ao Nang is great to visit but not so relaxing if you can't escape to somewhere like this! Felt like 2 stays in 1 with contrast of the lively streets and beach and returning to this mini oasis with wonderful wildlife, great room space and shared pool. Fabulous family adjoining room with massive indoor and outdoor space, probably the best of 5 hotel stays of similar budget, although this was most expensive. Would stay here again and recommend to others, but service is not as refined as other reviews suggest. Front desk great, but it takes more than friendly gardeners for rest of resort to work well and we found breakfast to be worse than other hotels, not so much quality as things not being replenished, hot food orders were muddled all 3 days, and not quite the variety of other places we've stayed (Outrigger Khao Lak tough benchmark!). Coffee in room is great but then wasn't replenished after first day, and no English breakfast in rooms even though it ran out every morning at breakfast! (And again, had to ask for it to be restocked. Staff on phone, just not alert to what needed doing.) 3 nights here felt like the optimum for us on a 2 week trip. Think would get bored much longer and there's much better places to relax on a beach like koh lanta or Lak. There aren't many good hotels in the area and this one worked for us. 80bht taxi or 20mins walk to beach, 5-10mins to restaurants and massage before you get to main strip around the corner. All very simple.

The property was beautiful, especially the view from the pool area. The staff were excellent and very attentive. Comfortable beds and great pillows, nice rooms. Would recommend, out of our 6 hotels in Thailand this was a favourite.

This place is magical! The grounds are quiet and beautiful and we loved the traditional feel of the cottages. Each cottage is tucked into the jungle and is immaculate and spacious. They work hard to anticipate your every need and they work hard to add that personal touch. I book according to the reviews of previous guests and often guests will claim that the staff is what makes a place exceptional. Nowhere have I stayed where this is more the case than Ban Sanai. I really got the sense that the staff are all working together to give their guests the best experience possible and are committed to developing an excellent reputation. I would return to this resort in a heartbeat. If you book, you will not be disappointed.

Very lovely place in the middle of tropical garden atmosphere. Staff was very nice, servicing us with everything necessary. Short walking distance to AoNang main street.

It's quiet so you can rest comfortably

Beautiful property. The pool was gorgeous and the staff provided very good service

Was a great trip. Off the beaten path of Ao Nang. Secluded, quiet and service and comfort of a 4-5 star resort.

We truly enjoyed our stay, it's such a detailed designed and peaceful place. The service is fast and always on point! Moreover you will start your day with and outstanding breakfast! Highly recommend to stay here! Thanks for the nice time!

It's very nice resort. You feel the tropical nature around you. Unfortunately, the resort is currently under renovation. It's a bit messy and inconvenient. However the staff was great and put their best effort to facilitate us.

Fabulous accommodation in beautiful surroundings, but close enough to Ao Nang

The back drop of the mountains is stunning. Lovely pool area and great outside space in our room. As friends we shared a two bed with a hammock and outdoor kitchenette. Literally the only bad thing I can think of this that the lighting in the bedrooms could have more ambience. Just different lightbulbs would make a massive! Obviously this is the tiniest issue. The free shuttle bus to the beach was really useful and unexpected. Highlight recommend.

Very nice hotel, in a quiet and beautiful environment. We really appreciated this place, far from the hustle and bustle of Ao Nang, but still close to all amenities.

What an amazing experience. From start to finish we were taken care of. The most beautiful pool and view I have ever seen. Was so sad to leave and cannot wait to come back one day. Also loved that there was a free shuttle from the hotel to town and also a free shuttle from town back to the hotel.

The rooms are very clean and spacious. Location is remote, not close to the ocean or shopping. They do have a shuttle every 1-3 hours, but we decided to just get a Grab ride every time we went in or out for convenience. The breakfast is ok. Staff is nice and very attentive.

We liked everything: the quietness, the beautiful scenery, the cottage, the pool, the breakfast, the staff !

This place is an absolute gem! Its perfect walking distance to the beach and main strip, but tucked away from the commotion of it all. The staff is extremely welcoming, and there's so many nice little touches everywhere. The grounds are stunningly beautiful. This is easily one of the nicest places I've ever stayed. My only regret is not staying longer!

100% do not hesitate to book!! It’s been the highlight accommodation of our trip. I also have a lot of food allergies and they were incredible for both room service and by the pool changing items to suit. Incredible resort, felt like a honeymoon spot and fantastic attentive staff!

Superb resort with excellent staff.Very clean, and situated in a lovely neighbourhood. Only a few minutes from Ao Nang beach by the hotel shuttle bus.

Absolutely wonderful reaort for the parents and children. Beautiful tropical family cottage, helpfull and ki d staff, magical resort. Loved it.

Simply perfect, we enjoyed every second, the personal was very kind and helpful. The whole Resort is lovely between all the palms, trees and plants and the best View from the Pool :)

Amazing

The Ban Sainai was like staying on a tropical island. It is very spread out, but the staff were always ready to drive you from your room to the pool or reception area. The breakfasts were very good as were the meals at the pool. The pool was absolutely gorgeous and we spent plenty of time there. The resort has a regular shuttle schedule to take you to the beach. This was an awesome experience to stay at the Ban Sainai.