Enzo Trappes by Kyriad Direct

The menu could be more extensive, staff friendly and considerate.

Pleasant hotel, room showing its age but food very good

Pleasant hotel, room showing it's age but food very good

Upon arrival staff were very helpful,polite and welcoming. Being a budget hotel I wasn't expecting much but place was clean, easy access to rail station,little restaurant in hotel had a decent menu. Overall cannot complain about my stay and would recommend friends to stay there if they are only looking for somewhere clean and comfortable no frills hotel within easy reach of Paris, which is only 30mins by train and Orly airport not too far away.

One of our 2 rooms was not made up when we arrived; in both rooms the lavatory would just about have met the needs of middle-sized garden gnome with a penchant for side-saddle riding; the restaurant was closed and it was hard to find one nearby that suited the needs of 2 OAPs and 2 teenagers (we did, but it took an hour). A nice man on the desk, but the management needs to take a long hard look at this hotel.

The managment of this hotel was very inpatient with me as I needed help and he was very reluctant in many things. No fridge. Tiles in bathroom where loose and toilet made noises 24hours a day

First of all it wasn't really a hotel. I was kind a motel. Rooms were extremly small. With 30C+ temprate outside, room didn't have any air conditioning or even fan. At night had to open the small room door but room got full with whizzing mosquitos. No phone or room service was available. It was so hot outside, often I had to go to reception to ask for a jug of water but most of the time receptionist was unavailable, or didn't speak or understand English. So it took hell a long time to make them understand I was asking for only water. Instead of giving me water they gave me a 4 euro water bottle. Next day I asked for a jug of tap water but they simply refused. Following day I brought my own bottle of water and needed ice cubes but I was told they didn't have them (or didn't want to give) simply said they didn't have the ice machine. Cheff, an old man, was very rude whenever I asked something and he would starting talking French giving rude gestures. Overall experience was very negative. It's a very old building, room was extremly small, beds are very low, very hot in summer, no AC or even Fan, and rooms full of mosquitos and the customer service was cunning who wanted your money but didn't provide any value for your money..low low quality zero star..

The room and especially the bathroom were cramped and the bed was hard. However, the one good thing about this hotel was the food -- reasonably priced and excellent.