A Hotels City

Very basic. Not really nice, but cheap.

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No staff at all. Complicated requirements to check in. There was food in the fridge left by previous guest. No possibility to plug the bedside lamps. The TV did not work

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Very dated and the whole place smells of sewage.

Unmanned, so service level is questionable, but good instructions for an easy check in and check out process was provided. Room was clean and pretty enough. Lamp bulb for the bedside lamp was expired, couldn't figure out how to make a service notification for staff. Bed lacked a top-matress and therefore extremely hard and uncomfortable to sleep on. There was good sound proofing from the outside in the windows, but had to tighten a latch myself, half the latches were undone when i arrived. The door to the hallway was gaping all around the frame though. Letting in light and noice from the hallway, stairs and other guests. Had a private bathroom wich was a small "shower over toilet" type (which is absolutely fine), but lacked a hook for the towel, when just needed after hand washing/facewashing/toothbrushing.

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Ok

Rooms a clean there’s is what u see on the pic. Very good location everything is just around the corner. No staff u book in online via a app little confusing at first but we figured it out so that’s fine.

okay

My room was right next to both the stairs from the ground floor and the shared bathroom. It was very noisy, and not really pleasant to listen to people go to the toilet. I tried several times calling the number listed and one other, to get some help. No one answered the phone. Don’t list numbers to get help and the never answer it. All in all: I’d not recommend it. At all.

The room was clean. The bathroom was little, but okay You can help in the bathroom with spirit to the toilet.

I had a very bad experience at this hotel. The service was terrible – the staff were neither friendly nor helpful. There was no parking area, which made everything very inconvenient. The room was extremely dirty, and the toilet was in awful condition. It seemed like nothing had been properly cleaned for a long time. There was a bad smell, and I didn’t feel comfortable staying there at all. I do not recommend this hotel to anyone. It’s far from what you would expect for the price.

Worst hotel in a long time. Bathroom had a very bad smell and it was so dirty. The pictures from the booking is not at all the reality.

Nice location, good room. Pretty pricey for what you get but I guess that’s just Copenhagen… you could do much worse

Perfect hotel for a quick visit in copenhagen.

I liked the hotel, but the service area left something to be desired due to the time of its execution. Thank you!

Can’t believe a place like this can exist in a city like Copenhagen 2025. I’m talking about the digital reception. Extremely complicated and even if we followed directions stuff didn’t work. Called support and they couldn’t even find my booing. Shared toilet stunk. No socket for bad lamps on both sides of the bed. Tv and internet is not working. Simply a joke the whole thing.

Good area and accessible in description say something minibar i never see but it's ok

Super cute place, wish there was an elevator but it’s close by everything and very private. My room had a sink in the shower area but other than that was super nice. Great view from the top floor as well!

Great bed! Good silent night. Showering makes the entire bathroom wet, which is a little impractical.

Big Room but the noise from the street was so bad it was impossible to sleep early morning. The bathroom had issues with rhe drain which made the room smell really bad. Expensive for what it is. Felt more like a hostel than a hotel. Disappointed for the price of the room.

Extremely high and crooked footsteps in the hallway, and mold in the bathroom. No glasses for water, and we couldn't get the refrigerator to work. Otherwise, fine location, seemed clean and nice beds.

Worst hotel in Copenhagen.. could not get a react of the hotel, dirty room with food left in it, super load, and noisy, maybe the worst hotel I never stayed in, and I travel a lot. Would never recommend staying here - if you try to cancel or just simply get a physical room card, no help and no crew will respond. Had to book a new hotel room same night. Please stay away from this place, and book a different place. It is NOT anywhere near a Copenhagen standard of a hotel. Hotels.com tried to contact them twice and no reply from the hotel.

This is a self-service hotel without any reception. I needed to download a key app in order to be able to do check in and check out. The hotel is located approximately 20 mins by foot from the railway station and 15 mins from the center. The room was big and clean, only the shower was dirty. The bed and pillows were comfortable. It is recommended for 1 night stay.

I had problems with my key card, but an employee helped me directly via the hotline. He was very kind and the problemsolving was very quick and easy.

No toilet paper in my room. Had issues with key card so I couldn’t get in at 2 am in the morning. And you guys didn’t answer the phone when I rang!

Self check in impossible.. only thanks to another person who had had the same difficulties that we finally got in.. Appalling lack of service

Breakfast outside the hotels and good food near.

What to expect: It’s a cheap place to stay, so go in with low expectations and you won’t be as disappointed as many of the reviews state. When we got there the digital app “Mews” didn’t work and we had to download another app which also didn’t work. After ringing the doorbell 6 times someone finally picked up and explained that the digital key card doesn’t work. We then had to be let in by another guest. After that we had to check in on an iPad and create our own physical keys which was pretty easy. No elevator which is common in Danish apartment buildings, which is what the building is! We got to our room which was nothing like the photos, but it was roomy and clean so that was a win! (We got the double room with a private bathroom) Shower was fine although the shower bar almost fell off the wall😂 There was no toilet paper so I had to go find some in the shared bathroom. Yes, very noisy street but that is common for Vesterbro. Hallway in the building was very loud, the doors close loudly, and the walls are thin. But! I will say for the price paid, it was ok. Nice TV, fridge and safe box and they cleaned our room on day 2, got us fresh towels too. A Hotels should update the check in information so guests don’t stand outside waiting for another guest to let them in! Hopefully this review helps make things less confusing. Would stay there again in a pinch now that we know how it works.

No one at the front desk the entire stay (no employees at all seen in the 2 days), no elevator, 500DKK deposit withdrawn for no reason on top of the cost of the stay, doesnt look like the pictures at all,