Riad Salam Fes

Most amazing place I have ever seen. Great staff and hospitality. Place seems hidden and scary, but don’t be alarmed. Traveled alone with another female friend. People will try to be your guide just politely decline. Breakfast was awesome. Riad is close to Main square. Would recommend.

Gorgeous common areas restored with detail and beauty. Numerous indescribably beautiful interior courtyards. The staff was extremely friendly and accommodating. They work and try hard and they all wear many hats. There are a few things amiss from making this a 5 star property - most in the details. For example, in my bathroom alone, 2 light bulbs were out or flickering, the toilet was broken in three different ways (seat, tank and plunger) and one light was falling out of the plaster. The chrome faucet had dirty water/toothpaste on it from the previous guest. My view (junior suite) was non-existent - it looked out onto a filthy glass panel that the bellman said they would clean but they didn’t. They are actively still doing construction work as of March 2019 and they start loudly at 6:30am. Some of the furniture was covered to protect it and scaffolding was in place with ropes around the pool. The housekeepers were great, but attempted to enter my room 4 times - all before 9am. The hotel description said they have 20 restaurants but I think they meant they had 20 tables / areas in the courtyard. I asked about dinner my first night and they said I have to choose then give them 2-3 hours to shop and prepare it - which is awesome, unless you expect a restaurant on site. I’d stay here again because the staff was so nice, but they need some help (perhaps from a consulatant) to truly make this a 5-star experience.

Beautiful space. Old and charming. Functional guesthouse but some things definitely need updating for this to remain a 5-star accommodation.

Amazingly beautiful. Each room is different. Some construction going on to add rooms but did not affect my stay. Breakfast was very good. Lovely rooftop to end your day on. Was with a tour group so did not spend any time walking around the outside of the property for area suggestions.