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Charme Hotel Hancelot

Top rated by guests

Daily buffet breakfast (EUR 17.50 per person)

Superior Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room | Bathroom | Shower, hair dryer, slippers, towels

Deluxe Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Comfort Double Room | Living area | TV

8.4Excellent

(271 Ratings)

"Very nice small hotel! Breakfast was amazing. The room was comfortable, the area is beautiful, and we happened upon a small festival in the city center. We plan to stay again if we are ever in Ghent i..."

Delainie

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(271 Ratings)

Hotel in Ghent

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Boutique hotel in Ghent with a bar
A bar/lounge, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, self parking, express check-out, and tour/ticket assistance are onsite.
Charme Hotel Hancelot offers 12 accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Map of Ghent

city location on map

Nearby attractions

Parc du Cinquantenaire

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.4Excellent

(271 Ratings)

"Very nice small hotel! Breakfast was amazing. The room was comfortable, the area is beautiful, and we happened upon a small festival in the city center. We plan to stay again if we are ever in Ghent i..."

Delainie

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(271 Ratings)

Hotel in Ghent

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Ghent

city location on map

Nearby attractions

Parc du Cinquantenaire

Available Rooms

About this hotel

Boutique hotel in Ghent with a bar
A bar/lounge, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, self parking, express check-out, and tour/ticket assistance are onsite.
Charme Hotel Hancelot offers 12 accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.4 / 10.0

Excellent(271 Ratings)

5.0 / 10.0

lovely old hotel, you can park your car in a garage, breakfasts good. Note there are stairs depending where you stay

2.0 / 10.0

Not clean (bathroom had broken glass and missing a glass door in the shower). Room is in need of maintenance, not limited to paint, broken light(also glass) and smell of old sewer system. Staff is really friendly and try their best, but the owner really needs to invest a love in the place.

4.0 / 10.0

I did not feel that the website portrayed the facility as it is. It is an old facility with old furniture and bed, e.g. keys to the room were from the 1920's. Bathroom facilities were modern and quite satisfactory.

8.0 / 10.0

Hotel is quaint, in a period building with high ceilings and creaky floorboard. Staff were helpful, parking in their garage convenient, and the neighbourhood was quiet. TV didnt work, nor the Bathroom light, but the receptionist fixed the latter and we didn't bother to mention the TV. Main negative was the very bad smell from the drains in the bathroom, and the lack of air con.

8.0 / 10.0

Interesting character property that could probably do with a bit of a refresh. The room was a good size, with a comfortable bed. A couple of minor flaws, wiring was visible on the ceiling light, and the window frames had seen better days. I will probably stay elsewhere next time I am in Ghent.

10.0 / 10.0

Very nice small hotel! Breakfast was amazing. The room was comfortable, the area is beautiful, and we happened upon a small festival in the city center. We plan to stay again if we are ever in Ghent in the future!

4.0 / 10.0

Great hotel friendly staff and clean comfortable room.

10.0 / 10.0

Lovely atmosphere

5.0 / 10.0

Great little hotel - shabby chic, good fresh breakfast - only slight downside was it can be a little noisy due to to old wooden floor boards but for me this adds even more character to this lovely building- would definitely stay again - around 10 mins walk to the centre of Ghent

10.0 / 10.0

It was ver close to the tram stop. All the staff were very kind and helpful.

8.0 / 10.0

Great location

2.0 / 10.0

Once this probably was a nice shabby chic hotel. Due to lack of maintenance it’s lost all the ‘chic’ and is now only shabby. Cannot speak for every room but ours was definitely in need of a thorough refurbishment. No complains about cleaning. It was tidy enough. Good location with walking distance to the historical centre. Small garage available if you are driving. Need to be booked in advance. Advise to the owner. With a reasonable investment you can develop the garden. Renovate the rooms were it matters. Shower/wc. An uplift on the facade would also help.

4.0 / 10.0

I enjoyed my stay at the Charme Hotel Hancelot. Check-in was easy and the service was terrific. When they told me my room was on the top floor and there was no elevator, they offered to help carry my suitcase to my room. My room was clean and comfortable. My only suggestion would be for a new mattress as the one in my room was a bit too soft. Otherwise a wonderful stay and I would happily choose this hotel again!

4.0 / 10.0

Very good breakfast, large room, modern and updated bathroom, comfortable bed. Great old building. Only downsides, noisy creaky floor and not enough pillows.

4.0 / 10.0

Staff were very friendly . It is an old building but reasonably clean . Rooms very spacious but the mattress was so soft. A bit tired and needs some tlc and a wee lick of paint . The breakfast was amazing and plenty of choice .

8.0 / 10.0

This property does not have air conditioning even though it says it does. The breakfast was great. The hotel is old and needs a bit of a touch up. We thought it could have been cleaner. We liked the location for walking to things to see and do.

8.0 / 10.0

The hotel was a little walk away from the town centre, and our room was up a few flights of stairs, but the overall stay was nice. The breakfast was outstanding - one of the best buffet breakfasts on our trip!

10.0 / 10.0

Very friendly staff.

4.0 / 10.0

Overall was a ok stay. The breakfast is very good and the person who run the b and b works very hard. Nice quiet location

3.0 / 10.0

This property does not have a lift. It would be good if Hotels.com asked properties without lifts to make possible guests aware of this fact. I travelled with a friend who has mobility limitation and this is not a good place to stay for people with difficulties going up or down stairs, particularly if the staircase is dark.

1.0 / 10.0

Terrible stay. Didn’t sleep both nights I was there.

10.0 / 10.0

Absolutely stunning hotel! The room I stayed in was on the top floor and had solid wood floors and angled ceilings, even in the bathroom! Smelled so good like fresh, bright wood. Beautifully carved matching antique wood furniture as well- beureau, desk and bed frame. A really peaceful and clean feeling energy. The hotel lobby is full of gorgeous antiques and beautiful art everywhere, soft jazz and classical music being played and the staff were all extremely friendly and helpful. Really elegant and tasty breakfast. I loved my stay here!

10.0 / 10.0

Lovely property with a lot of character. 15 minute walk to the central and historical area. Staff were amazing.

10.0 / 10.0

hospitality perfect, room verey nice and clean, very good breakfast

10.0 / 10.0

Staff kindly upgraded my room since I was visiting midweek in a rainy Belgian November. Very helpful and polite.

5.0 / 10.0

Old fashion hotel in an old building, the furnishings we’re old fashioned and it was really cool. The breakfast was very good. It took us 10-15 minutes to walk to the center and the tourist attractions. There are some parking spots at the hotel, the best thing is to book in advance. The staff we met was friendly and we would absolutely recommend this hotel.

4.0 / 10.0

Nice hotel great breakfast, just not convenient to anything and no elevator

8.0 / 10.0

Older type of hotel, with good and responsive staff. The breakfast was excellent with a wide choice of food of very good quality.

10.0 / 10.0

Such beautiful hotel, kind and friendly staff, fantastic breakfast, walkable distance to the centre. We enjoyed our stay and hope to come again.

4.0 / 10.0

A beautiful period property situated on the outskirts a few tram stops away from the centre. Staff effecient but little more. Room was found clean but massively let down by the lack of housekeeping. Towels never changed or even picked up off the floor. Consumables like water and tea-bags not replenished. Plug missing from hand-basin. Requested one from reception but nithing happened. Breakfast was varied and adequate but ran out if late and not replenished. Will we go back again? Not sure!

4.0 / 10.0

The hotel is charming with its classic style. Even though it's an old building, it's well-preserved. Just the bathrooms, in my opinion, need some renovation. The bed was not very comfortable. It was a super warm day with no AC, just a small ventilator. There's no elevator, but ok. The breakfast was delicious with lots of options. The location is very good, close to the city center.

8.0 / 10.0

Charming property located in a quiet area but walking distance to the town centre. Tram station minutes away. Very friendly and helpful staff. Nice breakfast buffet.

10.0 / 10.0

Room was spacious, personnel was friendly amd competent and pur favourite part was breakfast! It was amazing! Definitely recommend and if will stay at again!

3.0 / 10.0

When style and theme becomes authentic. The theme and style of this hotel is really cool, with the integration with the medieval town of Ghent. But, as much as the hotel wants to be high-class the same the hotel fails. The bathroom was looking very stylish, but the windows could not be opened as they are rotten. The shower is a bathtub build into the floor, but unfortunately the water temperature is almost impossible to control - either burning or ice cold. In addition the shower head needs cleaning from calcium, as a lot of water end on the floor, which is not falling towards a drain, meaning lake on the floor. The toilet is covered by a coating that makes it look like made from small stones, where the coating is not destroyed. In the lounge the sofa was dirty, and the louver desperately needs cleaning. The bedroom was ok, however no view through the window, and the hangers are the cheapest quality possible. The rooms, windows, floors and in general scream for maintenance. This is not any longer a theme, this was very authentic. Very sad, because the concept is fantastic. The service at the hotel is kind and great people - which of cause contributes a lot keeping the stay acceptable.

6.0 / 10.0

Hotel needs a lot of maintenance. Floor too noisy. Hard to mix water temperature. Breakfast ok

5.0 / 10.0

This was a real”charm”. I could not believe I will stay in such a fairytale place with a lot of history and charm. Great hospitality and attention from staff, convenient location, safe surroundings and much more. The room is clean and nicely decorated with all amenities inside. Wonderful breakfast was a great plus! Many thanks to all hotel staff, will definitely come back!

3.0 / 10.0

This could be a nice hotel with a little effort. It needs significant repairs, both cosmetic and functional. The staff, especially Nada, are quite helpful but the services available don’t warrant a 4-star rating and the description posted on hotels.com is misleading. My friends moved out of their room a night early due to the poor condition of their shower: mold, clogged plumbing etc. We had noise from the pipes all night and sewer gas smell most is the night. However, the breakfast was very good, it’s clean, and the furnishings were nice.

3.0 / 10.0

Very nice place to arrive to and is in a good location. Building is beautiful and old, but this naturally makes it pretty loud, you hear footsteps above etc. Room itself was nice but bathroom could do with a refurb.

10.0 / 10.0

I stayed in a friend in the hotel. The room was huge and with beautiful classic design. The bathroom was also big with good shower. The breakfast was tasty and the workers were very very nice. It is 5 minutes wolkig from the city center. I'm very happy with the value for money

4.0 / 10.0

Great location Fruendy and helpful staff. Shame for not having parking space for me. They should have let me know as if i knew i would have booked elsewhere. I had to park in the city centre at a secure car park

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Charme Hotel Hancelot. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Charme Hotel Hancelot pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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