Marriott Vacation Club®, New York City

Great Food was great lobby bar Plus rooftop bar

Clean room I Staff I Bar I Business-friendly

The concierge kept trying to sell us on Marriot vouchers. They did not offer to help us with our experience, they were trying to sell me more. I felt hounded by staff upon entering and exiting hotel every time. That was annoying. The room and facilities were great

We had a great experience staying here. The room was a really nice size, especially for New York City, which made our stay much more comfortable. From the moment we arrived, the front desk staff stood out they were incredibly friendly and welcoming. When we got there early, they kindly tagged our bags and held them for us while we explored the city. What really impressed us was the communication and flexibility. We were told they’d notify us if early check-in became available, and they followed through we were able to get into our room earlier than expected, which was a huge plus. Every time we came in or out of the hotel, we were greeted warmly. The staff consistently went above and beyond, even reminding us about complimentary small plate snacks, which was a thoughtful touch. The rooftop bar was also really nice it’s enclosed, so we still got the rooftop experience without being out in the freezing cold. Plus, the location is great only about a 7-minute walk to Times Square. Also worth mentioning the hotel smells amazing, which added to the overall atmosphere. Overall, excellent service and a very pleasant stay. Would definitely return!