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Hampton Inn & Suites Austin - Lakeway

Top rated by guests

Restaurant

Studio Suite, 2 Queen Beds, Non Smoking | Private kitchen | Fridge, microwave, coffee/tea maker

Room, 2 Queen Beds, Accessible, Non Smoking | Private kitchen | Fridge, microwave, coffee/tea maker

Studio Suite, 1 King Bed, Non Smoking | Private kitchen | Fridge, microwave, coffee/tea maker

Hypo-allergenic bedding, in-room safe, iron/ironing board

8.8Excellent

(715 Ratings)

"Nice property friendly staff."

Jay

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(715 Ratings)

Hotel in Lakeway, TX

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Lakeway with free breakfast and a 24-hour front desk
An outdoor pool, a business center, and dry cleaning are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Hampton Inn & Suites Austin - Lakeway offers 70 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

Amenities at Hampton Inn & Suites Austin - Lakeway

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Free parking

Map of Lakeway, TX

city location on map

Nearby attractions

Bullock Texas State History Museum

Inner Space Cavern

Wimberley Zipline Adventures

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.8Excellent

(715 Ratings)

"Nice property friendly staff."

Jay

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(715 Ratings)

Hotel in Lakeway, TX

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Lakeway, TX

city location on map

Nearby attractions

Bullock Texas State History Museum

Inner Space Cavern

Wimberley Zipline Adventures

Available Rooms

About this hotel

Hotel in Lakeway with free breakfast and a 24-hour front desk
An outdoor pool, a business center, and dry cleaning are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Hampton Inn & Suites Austin - Lakeway offers 70 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.8 / 10.0

Excellent(715 Ratings)

3.0 / 10.0

Had reservations for a king. Was given two queens. Asked to change rooms. Was given a room on a floor that was completely dusty and incomplete from construction. Room had an extremely awkward layout and the construction was not good.

5.0 / 10.0

It was a very good stay and comfortable. Friendly even though they are under renovations it was still wonderful, great price

2.0 / 10.0

This hotel is under remodeling which was not stated anywhere on the website. The cleaning products used are almost caustic. I felt dizzy after 10 minutes of being in the room. I had to switch rooms and the second room, I had to leave the door open to air it out. There were roaches in the room. The Hotels.com site said the pet fee was 50$ and when I arrived, they said it was 75$. Elevator was too say the least, sketchy. Door barely closed and slammed shut and open before ascending. I took the stairs. Staff was very friendly and helpful. Thank god this was a one night only stay.

4.0 / 10.0

They were working on the hotel and we didn’t have water power and the alarms kept going off. Did not know they were remodeling.

4.0 / 10.0

Property was under renovation which was not listed on Expedia site. Had to move rooms 3 times due to the sound of the A/C in the room. Staff was very accommodating due do the A/C units because there was no one on property to fix. Beds were very very hard and uncomfortable. Hoping the renovation brings improvements because hotel is located in a very convenient spot.

4.0 / 10.0

The hotel was having construction done so a lot of parking space where taken up with materials and a trash container. Yet the hotel was pretty full which made parking didficult

2.0 / 10.0

They were remodeling and it was dirty. The dirt was not new but also caked in corners of elevator and near ice machine. We arrived at about 330pm to rest and shower before a party. We had no water at all until about 2 am. We had to sponge bath with bottles water and the toilets were not flushed. They could have taken buckets of water from the pool to at least flush the public bathroom. It was gross. We were told when we checked it it would be 40 minutes over and over. I know the water being shut off by the city was not their problem but we were too exhausted to go anywhere else as it was late and we had.a long day and then a long drive to ge there.

1.0 / 10.0

First of all, hotel was under going a remodel during our stay which made it look messy, seeing toilets and construction materials in the hallways coming out of our room was odd. And Friday the water to the hotel was cut off from noon to who knows how late, which created a huge inconvenience ! Some bad planning I would say.

4.0 / 10.0

Property was u see construction. Room was in the middle of a renovation (broken tiles, incomplete paint)

6.0 / 10.0

Was not given the room I reserved and paid for. Was given a room with 2 double beds I booked a room with a king size bed. Room smelled bad. Maybe stop using cheap smelly cleaners like fabuloso? Hampton Inn of Lakeway do better

8.0 / 10.0

Wish there was more whirlpool rooms

3.0 / 10.0

Hotel is under renovation. We should of been told!

6.0 / 10.0

Water was not hot!!

6.0 / 10.0

Personnel were nice, however the hotel is in need of major upgrades and maintenance.

6.0 / 10.0

There are several dining options nearby. The staff was helpful. One thing I noticed is that the property conditions have deteriorated in the last two years. There was a lot of wear and tear on the furniture, the bath towels were rough, and the bathroom needed more cleaning. There was a group of families at the hotel this weekend, which is fine except that the noise level was beyond loud. There were several young girls running around the second floor, playing in the elevators. Again, they are kids so it's fine, except there was no adult supervision. This is problematic because someone could get hurt. My mother is elderly and with all the running around, they could have caused an accident.

10.0 / 10.0

Nice property friendly staff.

6.0 / 10.0

It was not totally what I expected when it came to the pictures on the room, it was very out of date and not the pictures

10.0 / 10.0

Great place to stay and great area.

5.0 / 10.0

The hotel was great, free breakfast and parking, friendly staff. The only issue was no hot water in our shower. They sent maintenance up but we still had no hot water. Nice hotel though

4.0 / 10.0

It was OK furniture needs updating.

6.0 / 10.0

Shower didn't get hot. Breakfast was sub-par. Otherwise, nice rooms and comfortable beds.

6.0 / 10.0

Both business center and fitness center were not available to patrons

4.0 / 10.0

Convenient location. Quiet setting. Exercise room not in service. Great staff. Hotel carpets stained and showing their age.

6.0 / 10.0

Poorly equipped-no pen or paper. No area guides. There was only one small bar of soap and no cups in bathroom Side door was out of service and appeared to have been so for a while. The business center was apparently permanently closed. Food was okay but not great. I have stayed there periodically over several years but will be looking for other accommodations.

8.0 / 10.0

The property was nice but really needs to be updated. The fitness room was shut down and apparently being renovated or equipment being replaced. The business center was closed down as well. I don't know if the hotel is beginning renovations in these areas or if there were other reasons for them being unavailable to guests. No explanation was offered. This hotel is located on a busy road and can be difficult trying to enter or exit from the driveway. It was however near restaurants and shopping.

5.0 / 10.0

My stay was good. The room was clean and quiet. I arrived about an hour early, and they were able to accommodate me without notice. I felt it was a good value for the area.

10.0 / 10.0

This property was way overpriced for what it was.

8.0 / 10.0

Hvac outside was very Noisy.

4.0 / 10.0

The staff was extremely rude and acted as if it was a bother to help you.

10.0 / 10.0

The hotel was a little dated , but very clean. The staff was very courteous. Taryn was an excellent host. She informed us of the benefits of the Hilton Honors program and provided a lot of helpful suggestions for things to do!

10.0 / 10.0

It was clean, neat and reasonably priced.

2.0 / 10.0

We've booked at Hampton InnSuiteAustinLakeway since 2/29/24 for1 night on5/25/24 when we arrived at the hotel the guy at the front desk said they couldn't find our itinerary number,I showed my# at the Expedia website and the email from hotel sent to me 1 day before to check in online and asked him to explain it so I could understand, he texted back and forth to his boss for a while and then said sorry it was last time I gave a bad review to them then they cancel my reservation?this is my first time in Austin and booked a hotel with them, they can't do that with the client because that reason?I wish I could record our entire conversation as evidence,I think the hotel has cameras that record video. because they felt that we were Asian people who didn't understand much English so they could say whatever they wanted and treat us like that. They wanted us to leave in the middle of the night without a satisfactory solution other than saying sorry we were full and the surrounding hotels were also full, if I was not satisfied with their solution, either I contact Expedia or call the police!!! We were tired, hungry, and angry, and we couldn't find Expedia's customer service number It was a terrible evening to start our visit to Austin. After spending 1 hour contacting Expedia we got the room at Moutain Star 5 minutes away, we had to endure and go through a period of pressure and fatigue!!! it's so sad because we don't know whose fault it is and why what happened to us,our trip unhappy

8.0 / 10.0

Nice quiet room, comfortable bed, and great breakfast.

6.0 / 10.0

1st. The air conditioner was not strong enough. It was always too warm. We would lower it, but it was not enough because in a while it would get hot again. it would turn off too soon. 2nd. The shower was extremely hot and it was difficult to adjust it to get cold water again. we were not able to get a good and comfortable shower. We did complaint to the receptionist, but the next morning it was the same. Nothing was done to correct the problem. 3rd . The breakfast menu needs to be improved. For example, the scrambled eggs needed some sides like onions, tomatoes, or some type of salsa. The omelettes were tasteless, some other ingredients besides cheese would have been better tasting. Vegetable sides would have been good. The boiled eggs could have been peeled. The coffee was very good. Sorry about this complaint, but we feel we had to say something.

8.0 / 10.0

Great service, clean comfortable rooms. Lobby and hall ways were very hot and stuffy!

5.0 / 10.0

This was my second stay at this hotel and both times I really enjoyed it.

10.0 / 10.0

Very nice place for a weekend trip.

10.0 / 10.0

I've stayed here several times when my a/c is out at my apartment. It is comfortable and close to home, however, I do always bring my own sheets & pillow because they use sheets that are polyester or microfiber, which will make you sweat at night.

1.0 / 10.0

I had to cancel the last two nights because of surgery. Hampton Inn indicated they were going to charge for one night I didn’t stay and refund me for the third. I have not received the third night refund. After another medical procedure this Friday I will see if Hampton is still unwilling to refund me for two nights paid? If this gets declined I will never stay at Hampton again and I will let my family members to stay away from Hampton and to all of my friends the same.

3.0 / 10.0

When we arrived, the elevator was broken and someone was stuck on it. For the two of us, we got one decent towel so I requested new ones and they gave us the kind you step on to get out of the shower, which definitely did not suffice. Also, the tables in the breakfast area were sticky.

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