Arc-En-Ciel Colmar

Great stay.

Front desk gentleman is very helpful and very nice

Loved it!!!!!

I want to applaud the entire staff of Arc-en-Ciel. I was travelling with my senior citizen father during the recent extreme heatwave. Given the need to protect him, I arrived long before check-in, hoping we could store our bags and head to a grocery store or some other cool place to wait out the peak of the sun’s strength. We were greeted immediately and, without question, checked in. Our room—as had others—had the fan running at full speed, with drapery and shades closed. The hotel itself was also darkened to keep the heat down. The staff positioned misting canisters and fans everywhere. They were so gracious and helpful. The woman who checked us in even gave us the most helpful directions to a central parking garage and a walking route of the town when we decided to brave the heat and go for a bit of look around. As for the room, it was comfortable and welcoming. As we drove into town, I can’t speak to how long it would take to walk to places like Petite Venice, but our drive was under five minutes, so likely not that long.