Americas Best Value Inn North Highlands Sacramento

The room was not cleaned. There was hair and garbage in the sink that was clogged! The shower was gross! Overall room cleaniness was filthy and disgusting! Will never stay there again!!

DISGUSTING!!!!! NOT AS ADVERTISED!

It was cheap.

This hotel is absolutely atrocious. I arrived at 6pm and didn’t get checked in till 7 bc staff was on lunches. We got into the hotel room, smelled like pure cigarettes, dust everywhere, no toilet paper, we didn’t even sleep in the bed we were scared to get a disease. please avoid this hell hole.

It was okay but kind nosey this time

Good customer service, but that’s all

Staff was very professional and friendly.

great time

Staff were hospitable and friendly as they come, more than that to help customers with their need... But every other aspect was almost as if they were trying to deter customers from staying there. Super dirty, when I first got there I even scrubbed my own room to prepared it myself for my time there... bc it was so dirty.

It was good the office ppl were very helpful they provided the room i needed

Average room kinda dirtier than it like so I just got cleaner and i scrubbed it myself. I cleaned the shower/tub bathroom and Any other places that I felt should be cleaned. On a better note, the staff were super friendly and seemed happy to help with anything I needed. But you get what u pay for when it comes to the rooms...

Staff was fine. Building and area around it not well maintained but it was cheap. People above us played their TV until the middle of the night way too loud. People yelling at 4:00 a.m. woke us, due to an overflowing toilet. Lots of noise.

Room smelled horrible. Cigarette smoke... The condition of the room was as bad as thr smell. Old fixtures that were worn out (toilet seat, shower head, sink counter). Bed mattress bad. Not a great experience..

Front desk personnel were cheerful and hospiable for during almost every interaction we shared; whether it was late at night or early in the morning, they seemed happy to for neary every experience that i had with them during my 2.5 week stay. Unfortunately there was 1 employee who was a total sour faced biyotch every time i saw her... She seemed to have something against me from the get. she even charges me $5 for a 2nd key card to be made. Later i was informed that i should have only been charged if i had lost one; which i hadn't. but another emperor saw her error and have me my money back to made it right.over all it was a great stay, quiet and relaxing just like i had hoped for! Needless to say, I will be returning hopefully sooner than later! Thank you, Brooke B.

This place needs to be condemned. The stairs and upper walkway creak like they are about to give out on you. When you open the door to your room, you are greeted with a strong smell of stale cigarettes and mold. The windows barely close completely and the security lock on the door looks as if it's been broken off a few times and lazily put back on. The paint on the walls is bubbled and peeling off from water damage. Every surface is covered with a thin layer of dust and the baseboards have a layer of grime most of the way around the room. The walls have strands of hair, dirt smudges, and reddish-brown stains running down from the ceiling. Soap scum and body hair cover the shower. The bare floor is peeling up and missing pieces. All the furniture and linens are clearly aged, worn out, chipped, stained, and unstable. Nothing in the room has been updated or replaced in decades, including the TV and sad little minifridge. I didn't even want to sit down on anything, let alone sleep in that bed. The woman at the front desk was nice enough and quick at least. I don't want anyone else to be trapped into reserving a room here without knowing what it's like. The pictures on their website look nothing like the room you are going to get. The rate is also outrageous, considering that clearly none of the profits ever go towards repairs, cleaning, or basic maintenance. The reservations are non-refundable at booking.

The property staff was very kind and helpful, but the hotel conditions were run down, dirty and other guests were noisy both nights. I would not recommend it to others.

LOUD. DIRTY.

Not a clean place to stay not impressed with staff

The room was disgusting, it smelled like smoke, and there was mildew all over the bathroom. Cheap, broken furniture, TV didn’t work, and dead bolt didn’t work. Which was a problem given how sketchy the parking lot was.

Place was ok, for the price it is what it is. But area was not great, condition inside was iffy at best. Probably won’t stay again and won’t really recommend to people

THE PROPERTY NEEDS AN INMEDIATE ATTENTION (FLOOR NEEDS SWEEPING AND MOPPING,WALLS NEED CLEANING AND PAINTING, LAVATORY, TOILET AND BATHTUB NEED TO BE REPLACED...)

The hotel was old dirty run down.

staff was friendly and help full . Outside of that the place was a mess. My wife and I stayed in a room upstairs, at the top of the stair there was a puddle of standing water with algae growing in it. Was a slip& FALL waiting to happen. We made it to our room that smelled of mold. After sleeping, the next day the hot water was not to be found and the floor base board in and around the tub was covered in mold and the floor had rot all around it. was afraid to use the toilet because seat was falling off. (Not fastened) sink water did not work, and surrounding area was a wreak with cigarette burn marks all over countertop and not just the edges. Air in room worked ok but don't regulate on own, (a lot of up and down all night long was very noisy. I could go on but to sum up, the staff only work there and are nice people. Outside of that the place was way overpriced and a death trap not to mention a gross experience. Thangs would really have to change to bring us back that's for sure. O and a lot of panhandlers around the property no thank you. I paid a lot or way too much for this room. Ja

For the price not worth it. I will never stay there again!!!

This place is falling apart it’s discussing stinks dirty I will never stay here again it’s the most gross place I have stayed @ nothing was clean

This place is falling apart it’s discussing stinks dirty I will never stay here again it’s the most gross place I have stayed @ nothing was clean

I really like their customer service you know on the motel is not in the best part of town however I had no issues with any riff Raff at all and their customer service is always phenomenal very friendly and very helpful very courteous and very professional very accommodating as well. And they are pet friendly which I love.

I had booked a hotel in the week and events and when I went to go check and they gave my room away I had a look for another hotel

Very loud, shady business running out of some of the rooms. Unsafe conditions

Rooms are pretty run down parking is horrible

Rooms are pretty run down parking is horrible

It was disgusting smelled and people who actually live there are beyond loud all hours burn marks from the restroom headboards and comforters dirt and blood splatters everywhere I rather sleep in my car sinks clogged with food